Comment 2 for bug 379781

> Could you expand on what you're trying to do - are you trying to connect
> to the Internet? This section describes connecting to an FTP server.
>

Thank you for your message. Yes I was trying to connect to the internet. I
followed the instructions in section 6, as far as 6.12 which says "select
the DNS tab and enter the DNS addresses of your ISP".

The DNS address appears to be 212.139.132 but the instructions do not tell
me how to enter this number. If I just type that number in the blue
rectangle headed "DNS Servers" nothing happens. I tried clicking on the
box called "+ Add" and the words "type address" appeared in the rectangle
headed "DNS Servers" and I typed the number 212.139.132 in the place where
"type address" had appeared. Then, following instruction 13, I clicked
CLOSE.

Then I tried clicking on my Firefox browser icon, but the machine behaved
as though there was no connection, so I went on to instruction 7 "Connect
to a server". I have just tried this again, choosing Public FTP when I got
to 7.1.2. When I got to "7.1.3 Enter the server address" I typed in the
number 212.139.132 . I left the other boxes blank. Then, when I clicked
Connect (instruction 7.1.7) a window appeard which said

Cannot display location "ftp.// anonymous@212.139.132/"

So I was stuck.

If you want to know how it is that I can communicate with you now the
answer is that I am now using a different modem, not the UBUNTU one.

Yours, Oliver Penrose

> ** Changed in: ubuntu-docs (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: ubuntu-docs (Ubuntu)
> Assignee: (unassigned) => Dougie Richardson (dougierichardson)
>
> --
> Section 7.1.3 of Help pages produces "cannot display location
> "ftp://<email address hidden>"
> https://bugs.launchpad.net/bugs/379781
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntu-docs” source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntu-docs
>
> What I expected to happen was to find myself connected to ftp.ubuntu.com
>
> What I am trying to do is connect the computer to a different ISP but the
> Help pages don't tell me how to do this. Instruction 7.1.3 says "enter the
> server address" but I don't know the server address. Does this perhaps
> mean the Doman Name Server or DNS?
>

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