Comment 8 for bug 1952538

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Zian (zian-choy) wrote :

Thanks for tweaking the language to reflect how ubuntu-bug works today.

I think "program" is a better word because my hunch is that if you asked a random set of people who use PCs what a "program" is and then repeated the experiment with the word "package", you'll get more puzzled looks the second time around.

The Table of Contents at https://help.ubuntu.com/community/ReportingBugs uses the two words almost interchangeably. The following phrases are used:
- desktop application (once)
- package (thrice)
- program (twice)

How difficult would it be for the Ubuntu bug reporter (client-side application) to do the steps in section 6 of the ReportingBugs wiki page? If the computer can figure out the right package name to use from the user input whether the user types the package name or program name, then there will be one less obstacle to learning about a problem.

Can the Apport backend do the tedious work in section 6 of the wiki article? If possible, then the enhancement would fit right in with their goal of making "the user side ... be extremely simple and as unannoying as possible."

The documentation already tells people that when all else fails, they should just type "ubuntu-bug". Seems that if we could include only that phrase in the documentation instead of both "ubuntu-bug packagename" and "ubuntu-bug", then it'd be an improvement for normal users.