Installer error: Unable to create '/root/cache/dconf'; dconf will not work properly.

Bug #989968 reported by Marco Scannadinari on 2012-04-27
114
This bug affects 25 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Undecided
Dimitri John Ledkov

Bug Description

Installed both Lubuntu and Xubuntu 12.04 and they both installed but the error message still exists in the dropdown terminal box in the install window. No noticable problems as a result of this though.
Have not tried Ubuntu

Xubuntu 12.04 LTS LiveCD
Installing to 16GB persistent Duracell flash drive
On a Samsung R530
With an Intel Celeron processor
And 3GB of RAM

- - -

ProblemType: Bug
DistroRelease: (X)Ubuntu 12.04
Package: ubiquity 2.10.16
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic i686
ApportVersion: 2.0.1-0ubuntu5
Architecture: i386
CasperVersion: 1.315
Date: Fri Apr 27 18:42:23 2012
InstallCmdLine: file=/cdrom/preseed/xubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Xubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Marco Scannadinari (zheoffec) wrote :
description: updated
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
karl (karl-sebastian-liebich) wrote :

See bug #959251 which may be a duplicate.
I got the message, too, after install of Xubuntu 12.04 via Desktop-CD

Percherie (percherie) wrote :

how install with this bug ?

Thank

Serhiy Kuznyetsov (serhiy-k) wrote :

From http://forum.ubuntu-fr.org/viewtopic.php?id=914271 .
It does help, when you first boot as live CD and then remove ubiquity-slideshow-(xubuntu) packadge. you can do it from live session bu opening terminal and typing there: sudo apt-get remove ubiquity-slideshow-xubuntu. Instead of "xubuntu" use your distro name.

I did this on Lubuntu 12.04 and then started the installation from desktop icon and this time it went smoothly.

Dave Gilbert (ubuntu-treblig) wrote :

This is an installer crash but it does have a workaround (even if it's not pretty)

Changed in ubiquity (Ubuntu):
importance: Undecided → High
Evan Peck (colors) on 2012-06-02
summary: - **CRITICAL** Unable to create '/root/cache/dconf'; dconf will not work
- properly.
+ Insaller error: Unable to create '/root/cache/dconf'; dconf will not
+ work properly.

I got this error when trying to install Linux Mint 13 Mate edition.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity-slideshow-ubuntu (Ubuntu):
status: New → Confirmed
summary: - Insaller error: Unable to create '/root/cache/dconf'; dconf will not
+ Installer error: Unable to create '/root/cache/dconf'; dconf will not
work properly.
Enkouyami (furyhamster) wrote :

Removing ubiquity-slideshow-mint didn't work for me.

Kerry Coleman (kcoleman) wrote :

I can confirm this error with Linux Mint 13 Cinnamon x64

drey (inhuman-irk) wrote :

And I can confirm this error with linuxmint-13-cinnamon-dvd-32bit.iso

GM Kavi (kavi) wrote :

And I can confirm this error with Lubuntu 12.04 PowerPC 32-bit. :P

Marco Scannadinari (zheoffec) wrote :

Does not nessecarily a bug with the slideshow, rather the installer itself as a whole.

no longer affects: ubiquity (Ubuntu)
affects: ubiquity-slideshow-ubuntu (Ubuntu) → ubiquity (Ubuntu)
Aang (aang-aero) wrote :

I received this error whilst installing Zorin OS 6 Core 32-bit and 64-bit (two separate machines).

Suggestions above don't seem to fix it :(

Leon (lehjr) wrote :

Also occurs on Ubuntu Quantal daily build July 20 2012, maybe others.

tushar (tushdev) wrote :

Tried installing Quantal for ARM OMAP (for beagle board Cortex A8) on micro SD card .Encountered the same error.Any suggestions.

lucio rasta (ljr1973) wrote :

Same problum with Xubuntu 12.04 LTS "Precise Pangolin" - Release i386

Benjamín Burgos V. (bburgosv) wrote :

Same problem on Linux Mint Maya Mate i386

Dave Smith-Hayes (dsmithhayes) wrote :

Linux Mint 13, 64bit Cinnamon - get this error during install, set to a grub rescue state when I reboot, may no be related.

I built the liveUSB with unetbootin on Ubuntu 12.10.

Francesco (supcobet) wrote :

I also got in on Ubuntustudio 12.10 and the workaround suggested by Serhiy Kuznyetsov worked for me. In the live session started after the error, on a terminal I typed:
sudo apt-get remove ubiquity-slideshow-ubuntustudio
and then I was successful in installling the system by the icon on the desktop.

Wieger Wesselink (wieger) wrote :

I run into this error during installation of Linux Mint 16, 32bit Cinnamon. I have tried to install it several times, alongside Windows7. The error occurs consistently, and removing ubiquity-slideshow-mint (or something like that) does not help.

P1LL4G3 (chapman) wrote :

Received this error attempting to install Linux Mint 16, 64-bit Cinnamon in a VirtualBox VM using an OSX host.

No encryption, no LVM.

Eric Graves (elgraves) wrote :

Receive this error while trying to dual boot with Windows 8. I have also tried installing standalone on a different hard drive with the same error.

Hardware Specs:
HP Pavilion 17-e016dx
AMD Elite Quad-Core A8-5550M
AMD Radeon HD 8550G

Eric Graves (elgraves) wrote :

I forgot to mention that I was installing Linux Mint 16.

I can also confirm this error.
I tried to install Linux Mint 16 - MATE Edition 64bit.

I should also mention there is no real problem while using the OS normally.

Rig:

AMD FX-8150
AMD HD Radeon 7970
8-Gig RAM
3TB HDD

Alex Palcuie (palcuiealex) wrote :

Error still there when installing from a USB stick Linux Mint 16 Petra Cinnamon 64 bits on a Toshiba Satellite L755.

Esteban Barila (nemodot) wrote :

I'm currently installing Linux Mint 16 Mate 32bit. I build the ISO with the dd command because UNetbooting wasn't working (unable to boot flavors of ubuntu, also mint)

I got the same error. I chose to ignore it and the instalation continues. So it doesn't affect the SO after installation?

Dimitri John Ledkov (xnox) wrote :

ubiquity is running as root, and thus dconf is notifying that it's not going to work properly, but root user doesn't need dconf thus this is harmless and it's not an installer error.

Changed in ubiquity (Ubuntu):
status: Confirmed → Invalid
assignee: nobody → Dimitri John Ledkov (xnox)
Wieger Wesselink (wieger) wrote :

In my case ignoring the message did not help. The installation of Linux Mint 16 32 bit did not finish, and this behavior was reproducible. When I later installed Linux Mint 15 32 bit with exactly the same procedure, no problems occurred.

On 7 March 2014 20:14, Wieger Wesselink <email address hidden> wrote:
> In my case ignoring the message did not help. The installation of Linux
> Mint 16 32 bit did not finish, and this behavior was reproducible. When
> I later installed Linux Mint 15 32 bit with exactly the same procedure,
> no problems occurred.
>

Please collect installer logs and file bug report to Linux Mint distribution.

--
Regards,

Dimitri.

shelleyfrank (michael-pienaar) wrote :

Got this error while installing Mint Maya 13 XFCE 32bit from live DVD. Problem solved when I created a bootable USB with Image Writer application, and removing slideshow with apt-get in terminal.

In my case, the error occurs at exactly the point where the slideshow in the installer starts, after user setup.

Same issue with Bodhi 2.4.0 32 bit. It freezes during installation.

rbaleksandar (redbaronqueen) wrote :

Had to install Lubuntu 12.04 on a VM for some task at hand and stumbled across the same issue. Solution given in #5 works perfectly but it still baffles me how such a bug can exists for such a long time (bug was reported in 2012 now we are reaching slowly the end of 2014). If I user is not familiar with the way bug tracking is working and does not know that he/she might be able to find some valuable information here on bugs.launchpad.net, he/she can't install Lubuntu using the normal installation because due to this ubiquity thing the installer simply breaks and 1)leaves you with a half-way completed installation and 2)leaves you with a system that you cannot use and have to erase both of which require additional time.

federico (speedfede55) wrote :

Same problem on Mint 17.3 Cinnamon x64. The setup finish correctly (it seems). But when the new system is booted if you want to restart or shutdown you cant, the system freeze after some error during shutting down operations.

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