Thunderbird deletes messages rather than move them to Deleted
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Mozilla Thunderbird |
Invalid
|
Medium
|
|||
thunderbird (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
On Ubuntu Precise 64 bit using Thunderbird v17.0.8, deleting a message (on Gmail account using IMAP) from Inbox, the message is not moved to the Deleted folder but is removed completely.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 17.0.8+
ProcVersionSign
Uname: Linux 3.5.0-39-generic x86_64
AddonCompatChec
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC887-VD Analog [ALC887-VD Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
BuildID: 20130804001519
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d00000 irq 43'
Mixer name : 'Realtek ALC887-VD'
Components : 'HDA:10ec0887,
Controls : 40
Simple ctrls : 21
Card1.Amixer.info:
Card hw:1 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:
Mixer name : 'USB Mixer'
Components : 'USB046d:09a4'
Controls : 2
Simple ctrls : 1
Card1.Amixer.
Simple mixer control 'Mic',0
Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
Capture channels: Mono
Limits: Capture 0 - 14
Mono: Capture 7 [50%] [29.00dB] [on]
Channel: Unavailable
Date: Thu Aug 22 17:11:42 2013
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IpRoute:
default via 192.168.1.1 dev eth0 proto static
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.12 metric 1
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MarkForUpload: True
PrefSources:
prefs.js
[Profile]
[Profile]
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=
RelatedPackageV
rhythmbox-mozilla 2.96-0ubuntu4.3
totem-mozilla 3.0.1-0ubuntu21.1
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
RunningIncompat
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 12/19/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FA
dmi.board.
dmi.board.name: H61M-S2PV
dmi.board.vendor: INTEL Corporation
dmi.board.version: To be filled by O.E.M.
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: H61M-S2PV
dmi.product.
dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd.
Changed in thunderbird (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: |
added: bionic removed: precise |
Changed in thunderbird: | |
importance: | Unknown → Medium |
status: | Unknown → New |
Changed in thunderbird: | |
status: | New → Invalid |
Hello John,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2013 and there have been several versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G