This is still a problem on Thunderbird 52.8.0 64 bit.. I interrupted runningg "sudo apport-collect 1215524" after a minute because it didn't do anything in my browser (Chrome as I no longer use Firefox; it didn't launch Firefox either). Terminal output was: The authorization page: (https://launchpad.net/+authorize-token?oauth_token=hClqm74TDBP0wZ94dJmr&allow_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Waiting to hear from Launchpad about your decision... [24718:24718:0706/200731.108080:ERROR:zygote_host_impl_linux.cc(88)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180. [24731:24731:0706/200731.293842:ERROR:zygote_host_impl_linux.cc(88)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180. Running Firefox as root in a regular user's session is not supported. ($HOME is /home/john which is owned by john.) /usr/bin/xdg-open: 778: /usr/bin/xdg-open: iceweasel: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: seamonkey: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: mozilla: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: epiphany: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: konqueror: not found [24757:24757:0706/200731.876044:ERROR:zygote_host_impl_linux.cc(88)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180. [24767:24767:0706/200732.063199:ERROR:zygote_host_impl_linux.cc(88)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180. /usr/bin/xdg-open: 778: /usr/bin/xdg-open: www-browser: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: links2: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: elinks: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: links: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: lynx: not found /usr/bin/xdg-open: 778: /usr/bin/xdg-open: w3m: not found xdg-open: no method available for opening 'https://launchpad.net/+authorize-token?oauth_token=hClqm74TDBP0wZ94dJmr&allow_permission=DESKTOP_INTEGRATION' ^CTraceback (most recent call last): File "/usr/share/apport/apport-gtk", line 597, in app.run_argv() File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 659, in run_argv return self.run_update_report() File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 505, in run_update_report if not self.crashdb.can_update(self.options.update_report): File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 521, in can_update bug = self.launchpad.bugs[id] File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 160, in launchpad version='1.0') File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line 544, in login_with credential_save_failed, version) File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line 351, in _authorize_token_and_login credentials = authorization_engine(credentials, credential_store) File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line 547, in __call__ self.make_end_user_authorize_token(credentials, request_token_string) File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line 657, in make_end_user_authorize_token time.sleep(access_token_poll_time) KeyboardInterrupt Attached is content of Error Console after running the apport-collect command and then deleting a message.