Comment 1 for bug 693069

Thanks for your bug report. Could you open Help>Debug and in the window select 'gabble' from the drop down menu and click 'clear' button. then in empathy contact list click the retry button to try to connect again and after that when you get the error come back to the debug window and click the save button and attach that log file to this bug report.
Also make sure you are using the complete @gmail.com/Jabber.org when creating XMPP accounts.