Comment 3 for bug 973021

Revision history for this message
AlainODea (alain-odea) wrote : Re: [Bug 973021] Re: Dropbox install hangs at the end requiring restart

Thank you Gary, that is similar to what I experienced :)

I got prompted for my account password during the install, typed it and then went back to Software Center.

I noticed then that Dropbox was still not installed and I clicked on the Dropbox icon on the Unity application launcher and it prompted me again. I repeated this cycle a few times assuming I hat mistyped my password,

I realized the error of my ways when Dropbox popped up several of the same dialog asking me to sign in or create an account. I canceled all but one of the Dropbox dialogs and finished it. Software Center still showed it as in progress. I now realize this is a flaw in the Dropbox installer.

Rebooting Ubuntu fixed the status and allowed me to proceed with other installs. I did not try to restart Software Center and probably should have :)

Should I report this issue to Dropbox?

Thanks,
Alain

On 2012-04-05, at 1:28 PM, Gary Lasker <email address hidden> wrote:

> Hello AlainODea, and thank you for your bug report. I have tried to
> reproduce and I noticed that the installation of Dropbox includes a
> dialog box that appears and must be completed in order to complete the
> installation. This is not the usual case with installed packages, as you
> know, but it is not disallowed.
>
> In any case, did you happen to notice that dialog box and complete its
> steps? When I tried cancelling out of it, I saw the symptoms you
> describe, which is that Software Center does not show the installation
> as "complete". I think that's to be expected, at least on the Software
> Center side, because the installation process was never actually
> "completed". After restart of Software Center, the Dropbox package
> showed as installed.
>
> Please let me know if this might have been that cause of what you saw,
> and any other details you can think of.
>
> Many thanks!
>
> ** Changed in: software-center (Ubuntu)
> Status: New => Incomplete
>
> --
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> report.
> https://bugs.launchpad.net/bugs/973021
>
> Title:
> Dropbox install hangs at the end requiring restart
>
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