Comment 10 for bug 785117

Revision history for this message
Pedro Romano (paparomeo) wrote : Re: [Bug 785117] Re: [MASTER] silently fails to install software after PolicyKit error

Thanks for the tip Selene! I am also partial to the command line, but
I thought that this time I should try to make my small contribution to
iron out this annoying wrinkle. We don't want to alienate our faithful
users who are not comfortable with a command line. :)

--Pedro.

On 24 July 2012 08:23, Selene Scriven <email address hidden> wrote:
> FWIW, here is a short guide on how to install purchases manually, if you
> need to work around issues such as this bug.
>
> https://help.ubuntu.com/community/Pay/FAQs/Manual_Install
>
> I find it easier to do manual installs than to deal with gnome, but I'm
> a bit old-fashioned about all this newfangled desktop-environment stuff.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/785117
>
> Title:
> [MASTER] silently fails to install software after PolicyKit error
>
> Status in “software-center” package in Ubuntu:
> Triaged
>
> Bug description:
> Whenever the policykit authentication agent isn't running (ie failsafe
> sessions, custom sessions etc), then the install/remove buttons
> briefly become insensitive, after which the transaction fails and the
> buttons become sensitive again.
>
> ---
>
> If I try to install software with Software Center, nothing happens
> aside from dumping some errors to the shell I ran it from. The
> install button greys out for a moment then goes back to its original
> state. This is on Ubuntu 11.04 with software-center 4.0.1 and
> policykit-1-gnome 0.99-1ubuntu4.
>
> I suspect this probably has something to do with me not running gnome,
> kde, xfce, or any other desktop environment. I have a window manager
> (sawfish) and that's about it.
>
> Steps to reproduce:
> 1. Run software-center from a terminal of some sort.
> 2. Select a package.
> 3. Click "Install".
>
> Actual results:
> Errors dumped to parent shell, and then the Install button goes back to a normal, clickable state.
>
> Expected results:
> User is asked for sudo password, then software is installed.
> If anything goes wrong, Software Center should notify the user through its GUI in case they aren't running it from a shell. (dumping errors to the shell is also okay, but shouldn't be the sole error-reporting mechanism)
>
> Additional information: attached below
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/785117/+subscriptions