Comment 4 for bug 899724

Vadim,

a guy in the bug blog said that this bug cannot lead to a freeze and I must have sth else. Pls advise how to save the output from the apport command to a file on the windows partition, so I can email it to you. or if you can advise how to email directly from the shell ( after first checking whether I have network at all ).
I have not been able to use 11.10 for 2 weeks now. also advise what to do after the freeze. I would restart and go in recovery and then drop to a root shell, but maybe you want me to do sth else. please, be explicit, I am a good user but novice as administrator. none of the shortcuts that can take me to a shell work after a freeze (or at least the ones I know about).
thank you very much.
I appreciate your support.

________________________________
 From: Vadim Rutkovsky <email address hidden>
To: <email address hidden>
Sent: Wednesday, December 7, 2011 6:15 AM
Subject: [Bug 899724] Re: desktop freeze

*** This bug is a duplicate of bug 459730 ***
    https://bugs.launchpad.net/bugs/459730

** This bug has been marked a duplicate of bug 459730
   rsyslog doesn't create /dev/xconsole

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https://bugs.launchpad.net/bugs/899724

Title:
  desktop freeze

Status in “rsyslog” package in Ubuntu:
  Incomplete

Bug description:
  system reaches the login prompt and freezes. nothing works at this time.
  syslog shows 'unable to open pipe /dev/xconsole' coming from rsyslogd. it says to look at rsyslog.com/e/2039
  but there is nothing there.
  it smells like a permissions issue where the daemon does not have write permission.
  not sure why it happened. I can drop to root shell using the recovery mode.

  pls advise what to do.

  it is ubuntu 11.10

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