desktop freeze

[stephen bond]

system reaches the login prompt and freezes. nothing works at this time.
syslog shows 'unable to open pipe /dev/xconsole' coming from rsyslogd. it says to look at rsyslog.com/e/2039
but there is nothing there.
it smells like a permissions issue where the daemon does not have write permission.
not sure why it happened. I can drop to root shell using the recovery mode.

pls advise what to do.

it is ubuntu 11.10

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/899724/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Vadim Rutkovsky (roignac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

  apport-collect 899724

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[stephen bond (stephen-cbond)]

my bug is actually a duplicate of

rsyslog doesn't create /dev/xconsole
Ubuntu “rsyslog” package Bugs Bug #459730

it is exactly the same, and I am not the only one waiting for a solution. there are other posts in ubuntuforums general help that point to the same.
after reading the discussion on 459730 it seems some people know how to fix it, but there is no patch, not even a workaround sticky.
pls help, my 11.10 has been frozen for a week now. never had such a serious issue with an official release.

[stephen bond (stephen-cbond)]

Vadim,

a guy in the bug blog said that this bug cannot lead to a freeze and I must have sth else. Pls advise how to save the output from the apport command to a file on the windows partition, so I can email it to you. or if you can advise how to email directly from the shell ( after first checking whether I have network at all ).
I have not been able to use 11.10 for 2 weeks now. also advise what to do after the freeze. I would restart and go in recovery and then drop to a root shell, but maybe you want me to do sth else. please, be explicit, I am a good user but novice as administrator. none of the shortcuts that can take me to a shell work after a freeze (or at least the ones I know about).
thank you very much.
I appreciate your support.

________________________________
 From: Vadim Rutkovsky <email address hidden>
To: <email address hidden>
Sent: Wednesday, December 7, 2011 6:15 AM
Subject: [Bug 899724] Re: desktop freeze

*** This bug is a duplicate of bug 459730 ***
    https://bugs.launchpad.net/bugs/459730

** This bug has been marked a duplicate of bug 459730
   rsyslog doesn't create /dev/xconsole

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https://bugs.launchpad.net/bugs/899724

Title:
  desktop freeze

Status in “rsyslog” package in Ubuntu:
  Incomplete

Bug description:
  system reaches the login prompt and freezes. nothing works at this time.
  syslog shows 'unable to open pipe /dev/xconsole' coming from rsyslogd. it says to look at rsyslog.com/e/2039
  but there is nothing there.
  it smells like a permissions issue where the daemon does not have write permission.
  not sure why it happened. I can drop to root shell using the recovery mode.

  pls advise what to do.

  it is ubuntu 11.10

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