Comment 25 for bug 833058

Revision history for this message
J. Joseph Felten (jjfelten-d) wrote :

Same problem as Rosemary Hendley (catbells). Fresh install of 12.04.1 LTS (amd 64bit) on a new computer (AMD A6 APU). Did not connect to the Internet to install patches during OS install. After OS install, and connecting to the Internet, muon-installer and muon-updater launched from the GUI application launcher O.K. and asked for a password for elevated privilages and ran properly. Used muon-updater to install all patches and rebooted. After patching/rebooting, launching either resulted in the "This operation cannot continue since proper authorization was not provided" error. They did NOT ask for a password. The problem seems to be them not asking for elevated privilages and therefore not being able to actually install software/patches. I had to manually run them via kdesudo from the command line which did work, but a new user would not know to do that and would be stuck. Was this bug re-introduced when I ran the update?

I also saw this same problem a few months ago when I installed 12.04 LTS in a vm under virtualbox. I just worked around it at the time since I was just trying Kubuntu 12.04 LTS out then and figured it was such a major bug it would be soon fixed. I am very surprised it has not been fixed by now.

I also saw the firefox installer problem. The installer started from the application launcher would run, not ask for a password, lie that it had completed successfully, but not actually do anything. I had to install Firefox manually.

Note again this was a clean install on a new hard drive.

I hope this help someone fix this problem as it would sour a new user on Kubuntu which otherwise is excellent.

cat /etc/os-release
NAME="Ubuntu"
VERSION="12.04.1 LTS, Precise Pangolin"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu precise (12.04.1 LTS)"
VERSION_ID="12.04"

sudo apt-get install polkit-kde-1
[sudo] password for jfelten:
Reading package lists... Done
Building dependency tree
Reading state information... Done
polkit-kde-1 is already the newest version.
The following packages were automatically installed and are no longer required:
  linux-headers-3.2.0-23-generic linux-headers-3.2.0-23
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

uname -a
Linux heidi 3.2.0-36-generic #57-Ubuntu SMP Tue Jan 8 21:44:52 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux