Intrepid Ibex - Lost sound after dist-upgrade

Bug #245946 reported by komputes
44
This bug affects 3 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Undecided
Unassigned

Bug Description

After upgrading from Hardy to Intrepid (Development) I have completely lost sound. I have made sure to turn all the channels/devices were on and volumes up.

The only sound I can hear is:
1 - GDM drums
2 - The faint high pitched buzz reported in Bug 228024
3- The Audio Test in System > Preferences > Sound, as long as it's pointed to the device "nvidia nforce2". I have tried setting this device for all playback options but I still can't hear sound.

I tried purging the pulseausio and alsa packages which removed ubuntu-desktop, so I reinstalled ubuntu-desktop from the shell. Still no sound.

The standard bug logs have been attached.

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komputes (komputes) wrote :
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Ludovic Schurr (aube-doree) wrote :

I have the same issue. Sound in VLC does work, though.

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Ludovic Schurr (aube-doree) wrote :

It is probably the same bug as #280448.

What logs are needed for bug analysis ?

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t_robert (amoresunaramera) wrote :

experiencing the same problem here. no sound in vlc. not even the faintest sound could be heard.

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drewp (drewp) wrote :

Upgraded yesterday to ibex 8.10, and I have no sound either.

% uname -a
Linux score 2.6.25-2-386 #1 Tue Sep 30 14:47:35 UTC 2008 i686 GNU/Linux

% alsamixer
No mixer elems found

% find /lib/modules/2.6.25-2-386 | grep snd

% aplay /usr/lib/openoffice/share/gallery/sounds/sparcle.wav
Playing WAVE '/usr/lib/openoffice/share/gallery/sounds/sparcle.wav' : Signed 16 bit Little Endian, Rate 11025 Hz, Mono
ALSA lib pcm_pulse.c:629:(pulse_prepare) PulseAudio: Unable to create stream: Invalid argument

aplay: set_params:1015: Unable to install hw params:
ACCESS: RW_INTERLEAVED
FORMAT: S16_LE
...

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Ben (bawolfe) wrote :

I had the same problem on my thinkpad. I was able to solve this just by killing the pulse audio process using the System Monitor. I also unchecked PulseAudio in the Preferences-->Sessions dialog box to make sure it didn't come back on reboot.

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VPablo (villumar) wrote :

Install kernel 2.6.27-generic to continue using sound, it worked for me. I don't know why for i386 there is kernel 2.6.25 and for others 2.6.27.

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loonypatrol (loonypatrol) wrote :

Ben wrote on 2008-10-29:
"I had the same problem on my thinkpad. I was able to solve this just by killing the pulse audio process using the System Monitor. I also unchecked PulseAudio in the Preferences-->Sessions dialog box to make sure it didn't come back on reboot."

THANK YOU!

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Mike (bild85) wrote :

After a dist-upgrade, simply clicking a WAV file caused X to crash. Sound was also dropping as indicated above. However, I also experienced sound loss from a fresh installation of Intrepid Ibex. Might suggest modifying the summary to remove the "after dist-upgrade" clause. The solution in comment #6 is also working for me. Hopefully it's a permanent solution.

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Mike (bild85) wrote :

I'm not clear why, but PulseAudio is still starting. I have two accounts on the computer, and had to go into each one to disable pulseaudio in the Sessions dialog box, but after installing some updates this morning it was running. I verified that the checkbox was still empty, and killed the Pulseaudio process, and the sound came back immediately. :-/

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Ian Weisser (ian-weisser) wrote :

Bug 245946 deals ONLY with dist-upgrade to 8.10 where system sound can be heard, but no others. If you have different symptoms, please do not post them to this bug report. Instead, if the steps below do not resolve your problem, find a closer matching bug report open a new bug report for your issue.

1) Try the fixes detailed in 'HOWTO: PulseAudio Fixes & System-Wide Equalizer Support' at http://ubuntuforums.org/showthread.php?t=789578 . This article really should resolve most of the problems for users who dist-upgraded from 8.04.

If it fixes your problem, please don't post the fact to this bug report - it adds noise. Instead, visit the web page for bug 245946 and simply unsubscribe yourself from the bug.

2) If that doesn't work, then please include the information requested from the "Reporting Sound Bugs" section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate attachments.

Thanks in advance.

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Jeffrey LaPointe (slackguru) wrote :

So, I performed the instructions at http://ubuntuforums.org/showthread.php?t=789578 for Intrepid Ibex on an i386 arch and I still have no sound. The necessary attachments are below. I am going to try to kill the pulse audio process all together.

Here is a link to my audio hardware information and the attachments you asked for will follow.

HW info: http://www.alsa-project.org/db/?f=e7d04c6a0f48f3ba7f3cf746d64272bf8c01afc2

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Jeffrey LaPointe (slackguru) wrote :
Changed in pulseaudio:
status: Incomplete → New
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Daniel T Chen (crimsun) wrote :

David, if this symptom is still reproducible in gutsy->hardy / hardy->intrepid / intrepid->jaunty, please attach the output from http://www.alsa-project.org/alsa-info.sh

Changed in pulseaudio:
status: New → Incomplete
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Xavi (xavidp) wrote :

Hi Daniel and all:

I've installed Ubuntu Intrepid Ibex recently (from livecd). Sound worked fine for me. I upgraded to latest version of all packages, and it stopped working.

I've tried killing the pulseaudio process, disabling it also at session management (as explained above), restarted machine, and while the checkbox at the session management is still unchecked after reboot, and pulseaudio process is still alive (seen through System > Admin > System Monitor > Processes). And sound is not working.

I've also run that alsa-info.sh script and the results are here:
http://www.alsa-project.org/db/?f=3327c8c6e90dfc94f90cbef55079e10e358fa9fd

Hope this helps.

Cheers

Xavi

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shanen (Shannon Jacobs) (shanen) wrote :

Me, too, on the death of sound. Tried many of the things in this thread, followed some of the links and tried lots of the things in those places, too. Already spent way too much time on this, so I'm giving up, but just feel obliged to note that it seems to be another example of Ubuntu not being ready for prime time. Even if it's a major upgrade, it should not cripple your system to this degree.

I like Ubuntu and will continue to use it. It works quite well on about five machines, pretty well on one, and quite poorly on this one (where the upgrade has broken other things besides the sound). I may have a masochistic streak. However, I cannot recommend it to anyone else, and especially not to friends or beginners. I think it quite sad and unfortunate that Linux basically completely failed to take advantage of the Vista debacle.

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obstriegel (obstriegel) wrote :

Im using 2.6.27-generic and did a update-manager -d (however aborted directly because packages could not be retrieved) now the sound is gone. I just started the computer and wanted to listen to some radio, now it killed the radio and the time.

Here's also my output of alsa-info.sh http://www.alsa-project.org/db/?f=ec59e66996146c7e28ce810397fb855ceb984b73

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xteejx (xteejx-deactivatedaccount) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.10). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

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Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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