Comment 36 for bug 1866194

Revision history for this message
Claudio Nasuti (cnasuti17) wrote :

The same bug affect my system xubuntu 20.04 over a DELL Precision 7510.

Manufacturer: Dell Inc.
Product Name: Precision 7510
Product Version:
Firmware Version: 1.16.3
Board Vendor: Dell Inc.
Board Name: 02H5GH

Kernel release: 5.4.0-29-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

snd_hda_intel
snd_hda_intel

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0xdfe48000 irq 141
 1 [NVidia ]: HDA-Intel - HDA NVidia
                      HDA NVidia at 0xdf080000 irq 17

With nominal installation fully updated when plugged-in any headphone no sound at all.

After the update of pulseaudio package as provided by https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819

inserting a cheap no name headphone I'm able to hear the sound even if a rustle in background is present.
Inserting a SADES game headset no sound only distorted noise is audible.
To be noted that the pulsaudio mixer seems to work perfectly, having the headphone jack inserted
I'm able to move the output sound to laptop speakers and move back but without fixing the problem.

Last but not least the same configuration with xubuntu 16.04 worked perfectly.