Comment 0 for bug 321720

Revision history for this message
Tyson Williams (bender2k14) wrote : The attached PDF does not display correctly

Binary package hint: evince

1) I am using Ubuntu 8.10 with all updates installed as of the time of this writing (Jan. 26, 2009).

2) The version of the Evince Document Viewer is 2.24.1.

3) What I expected:
By opening the PDF in Adobe's PDF viewer, this PDF is a editable form with text boxes, drop-down menus, check boxes, and two buttons to initiate emailing or printing the form.

4) What actually happened:
This following message was displayed (within the document as though that is what the document actually was):
------------------------------------
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html

For further support, go to www.adobe.com/support/products/acrreader.html
-----------------------------------

No Linux or Ubuntu user should have to see a message like that...telling them they have to use non-free software.

I am in the process of asking the author of the file information about how she made it...like what program she used, what version it is, and possibly what version of the PDF standard it is, in case that information would help. I will edit this report and comment below if I have any new information.

Sorry that I don't know if this is a truly an Evince bug or Poppler bug. I am doing the best I can to help.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/evince
NonfreeKernelModules: nvidia
Package: evince 2.24.1-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
Uname: Linux 2.6.27-9-generic i686