Do you still face this issue?are you able to connect to any other protocol? you said that pidgin is also having the same problem so this is not a problem of empathy in that case. it might be due any network problem? It seems that you are not using the latest version of empathy, can you please do a apt-cache policy empathy and paste the result here. Thanks in advance.
Do you still face this issue?are you able to connect to any other protocol? you said that pidgin is also having the same problem so this is not a problem of empathy in that case. it might be due any network problem? It seems that you are not using the latest version of empathy, can you please do a apt-cache policy empathy and paste the result here. Thanks in advance.