Comment 6 for bug 1693160

Hello Seth, I am afraid that technology is beyond my expertise. I thank
you for your help but I am not knowledgeable at all to carry out your
instructions. I will ask for help from the person where I purchased the
computer. i phoned him today and he asked me to bring the computer in. At
this time I believe it is the best alternative. Your effort to help me was
appreciated.

On Thu, May 25, 2017 at 8:47 PM, Seth Arnold <email address hidden>
wrote:

> Hello Dorothy,
>
> What's the output of
>
> namei -l /usr/sbin/sshd /usr/bin/ssh
> lsattr -d /usr /usr/bin /usr/bin/ssh /usr/sbin /usr/sbin/sshd
>
> Thanks
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1693160
>
> Title:
> software notifies a problempackage openssh-server 1:7.2p2-4ubuntu2.1
> [modified: usr/sbin/sshd] failed to install/upgrade: unable to make
> backup link of './usr/sbin/sshd' before installing new version:
> Operation not permitted
>
> Status in openssh package in Ubuntu:
> New
>
> Bug description:
> I am 85 years old and do not understand the technology nor proper
> explanation of the problem. I simply tried to update my computer and
> at the end there was a notification that there was a problem with the
> system.
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: openssh-server 1:7.2p2-4ubuntu2.1 [modified: usr/sbin/sshd]
> ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
> Uname: Linux 4.4.0-78-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.6
> Architecture: amd64
> Date: Tue May 23 06:52:10 2017
> DuplicateSignature:
> package:openssh-server:1:7.2p2-4ubuntu2.1 [modified: usr/sbin/sshd]
> Unpacking openssh-server (1:7.2p2-4ubuntu2.2) over (1:7.2p2-4ubuntu2.1)
> ...
> dpkg: error processing archive /var/cache/apt/archives/
> openssh-server_1%3a7.2p2-4ubuntu2.2_amd64.deb (--unpack):
> unable to make backup link of './usr/sbin/sshd' before installing new
> version: Operation not permitted
> ErrorMessage: unable to make backup link of './usr/sbin/sshd' before
> installing new version: Operation not permitted
> InstallationDate: Installed on 2016-04-21 (397 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> RelatedPackageVersions:
> dpkg 1.18.4ubuntu1.2
> apt 1.2.20
> SourcePackage: openssh
> Title: package openssh-server 1:7.2p2-4ubuntu2.1 [modified:
> usr/sbin/sshd] failed to install/upgrade: unable to make backup link of
> './usr/sbin/sshd' before installing new version: Operation not permitted
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/openssh/+bug/
> 1693160/+subscriptions
>