Comment 20 for bug 1844834

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vmware-gos-Yuhua (yhzou) wrote :

 > https://github.com/vmware/open-vm-tools/issues/390

For above issue, maybe it caused by the failure to exec command "/usr/bin/lsb_release". So I do the following testing in ubuntu-19.04-live-server:

1) apt-get update
2) rm -rf /usr/bin/lsb_release
3) install open-vm-tools with command "apt-get install open-vm-tools"
4) check services: vmtoolsd service VGAuth service are both running
5) reboot VM and check services again: vmtoolsd service VGAuth service are both running
6) uninstall open-vm-tools with command "apt-get purge open-vm-tools"

For step 4) and 5), the services are running but not crash