Comment 8 for bug 1939966

In /var/crash/, the most recent file in there is from two days ago, and My computer actually just did it again. I looked inside of /var/lib/whoopsie/whoopsie-id, and there's just what appears to be a hexidecimal string, and not actually a link of any kind. And, in Issue #1906449, it's simply a frozen screen. In my case, the screen actually goes black (electricity-running black, and not powered-down black), and there's no more sound. I don't know what to do.