[Asus TUF Gaming FA506IV] Random system stops
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-hwe-5.11 (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
nvidia-graphics-drivers-470 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Every once in a while (it's been three times this week), the entire system will just stop. There's still electricity running. The keyboard is lit up, and the monitor is black (electricity-
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.11.0-25-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.57.02 Tue Jul 13 16:14:05 UTC 2021
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1
ApportVersion: 2.20.11-
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompizPlugins: No value set for `/apps/
CompositorRunning: None
CurrentDesktop: XFCE
Date: Sat Aug 14 19:34:11 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 470.57.02, 5.11.0-25-generic, x86_64: installed
nvidia, 470.57.02, 5.8.0-63-generic, x86_64: installed
virtualbox, 6.1.22, 5.11.0-25-generic, x86_64: installed
virtualbox, 6.1.22, 5.8.0-63-generic, x86_64: installed
ExtraDebuggingI
GraphicsCard:
NVIDIA Corporation TU106 [GeForce RTX 2060] [10de:1f15] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:1e21]
Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev f0) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Renoir [1043:1e21]
InstallationDate: Installed on 2021-03-20 (147 days ago)
InstallationMedia: Xubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
MachineType: ASUSTeK COMPUTER INC. TUF Gaming FA506IV_TUF506IV
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/02/2020
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FA506IV.309
dmi.board.
dmi.board.name: FA506IV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: TUF Gaming FA506IV
dmi.product.name: TUF Gaming FA506IV_TUF506IV
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-
version.
version.
version.
version.
version.
version.
version.
version.
affects: | ubuntu → xorg (Ubuntu) |
summary: |
- Random system stops + [Asus TUF Gaming FA506IV] Random system stops |
Thanks for the bug report. Next time the problem happens, please:
1. Wait 10 seconds.
2. Reboot.
3. Run:
journalctl -b-1 > prevboot.txt
4. Attach the resulting text file here.
5. Also check for crashes using these instructions: https:/ /wiki.ubuntu. com/Bugs/ Responses# Missing_ a_crash_ report_ or_having_ a_.crash_ attachment