Comment 8 for bug 484856

Revision history for this message
Bremner (paullinden) wrote : Re: [Bug 484856] Re: after upgrade from 9.04 to9.10 firefox will not work.

Quoting WeatherGod <email address hidden>:The computer which previously had
internet access on 9.04 ubuntu will not now connect to wwww on 9.10.The
connection to my router is shown as active.I tried to use update manager but
got the error message which I forwarded to you.

Idid the ping test in a terminal on a second computer but unable to copy and
paste result however I will try again.

I will try the erthernet connection from the problem computer and see if I can
gain access that way but I have 3 other computers on that network and they are
working correctly.

> Could you please clarify your previous message. Are you stating that a
> computer which does have internet access failed to update?
>
> As for the ping test, if it is possible, you can copy-n-paste the
> message to a text file and save it to a floppy disk or a usb thumb drive
> and then upload the file using a computer with working internet
> connection. If it isn't possible, could you please give a description
> of what happened?
>
> If the ping test failed, then there is something wrong with the network
> configuration, and more diagnostics will be needed. If possible, a
> temporary ethernet connection to the router would be helpful in giving
> the problem computer internet access to facilitate diagnosis.
>
> --
> after upgrade from 9.04 to9.10 firefox will not work.
> https://bugs.launchpad.net/bugs/484856
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in ?network-manager? package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: hal
>
> I have recently upgraded from 9.04 to 9.10 now I find that I have
> lost the use of Mozilla fire fox and can not access the www.
> The only page I can access is the ubuntu 9.10 wellcome page.When I
> try to do a search the computer tries to load but continues only to
> attempt to do so.The computer connects with the wireless router which
> is working properly with other computers on Vista and XP. The system
> worked well on 9.04 and previously on 8.10. Will i have to reload
> 8.10 which I still have on CD or isthere any other way to correct the
> problem??
>