0a12:0001 Bluetooth adapter is not in lsusb after sleep

Bug #898274 reported by Lauro Cavalcanti de Sa
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My bluetooth adapter doesn't work after sleep mode and It is not in the results from lsusb command.
Of course, the hciconfig command result is nothing.
I already tryed:
"sudo service bluetooth restart", It didn't work.
"sudo killall bluetoothd" and "sudo bluetoothd", It didn't work.
"sudo rfkill block bluetooth" and sudo "rfkill unblock bluetooth", It didn't work.

The result from "tail -100 /var/log/syslog | grep blue" is attached also.

Some useful information (the automatic report is attached):
====================
Command "uname -r": 3.0.0-12-generic
Computer: HP Pavilion Entertainment PC - serie dv6000
Bluetooth model: LogiLink Bluetooth USB-Adapter Class2 EDR V2.0 (USB)

Results from lsusb after sleep mode (no bluetooth):
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 011: ID 1058:0730 Western Digital Technologies, Inc.
Bus 002 Device 002: ID 064e:a101 Suyin Corp. Acer CrystalEye Webcam
Bus 001 Device 124: ID 12d1:1436 Huawei Technologies Co., Ltd.

Please let me know if I can help you providing more information.

Best regards.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lauro 2611 F.... pulseaudio
CRDA: Error: [Errno 2] Arquivo ou diretório não encontrado
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf6480000 irq 21'
   Mixer name : 'Conexant CX20549 (Venice)'
   Components : 'HDA:14f15045,103c30cf,00100100'
   Controls : 20
   Simple ctrls : 9
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=f1eeff9c-c3c0-4749-a898-5565b79e63b1
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
MachineType: Hewlett-Packard HP Pavilion dv6500 Notebook PC
NonfreeKernelModules: nvidia wl
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, user)
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=d65b7238-8f5e-4dc1-ba44-ea4301f6403b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
Tags: oneiric running-unity
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: Upgraded to oneiric on 2011-10-19 (42 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
dmi.bios.date: 11/29/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.25
dmi.board.name: 30CF
dmi.board.vendor: Quanta
dmi.board.version: 85.24
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd11/29/2007:svnHewlett-Packard:pnHPPaviliondv6500NotebookPC:pvrRev1:rvnQuanta:rn30CF:rvr85.24:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6500 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/898274/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Vadim Rutkovsky (roignac) wrote : Re: Bluetooth adapter is not in lsusb after sleep

Thank you for taking the time to report this bug and helping to make Ubuntu better. We need some more information from you before we can start working on this bug.

Please run the following command which will attach necessary information:
apport-collect 898274

See also instruction at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : AcpiTables.txt

apport information

tags: added: apport-collected oneiric running-unity
description: updated
Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : AlsaDevices.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : AplayDevices.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : BootDmesg.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : IwConfig.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : Lspci.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : Lsusb.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : PciMultimedia.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : ProcModules.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : PulseSinks.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : PulseSources.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : RfKill.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : UdevDb.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : UdevLog.txt

apport information

Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Vadim Rutkovsky (roignac) wrote : Re: Bluetooth adapter is not in lsusb after sleep

Lsusb doesn't seem to list your Bluetooth adapter now - could you please attach the output of 'lsusb' command when Bluetooth adapter is working?

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it also be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the others). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Thanks in advance.

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote :

Now the bluetooth is working and I will explain you what I did.
In fact, I think it is not a bluetooth's problem only.
After the sleep mode, the usb port where the bluetooth adapter was connect didn't work anymore.
I tried to connect other things such as HD, mouse and pendrive in this port. All of them didn't work, but they were with energy.
It seems only that USB port was blocked/disabled.
I connected the bluetooth adapter in other usb ports and it was OK. This means this adapter's hardware is OK.
Then, I rebooted and the problem was still there.
I turned off the computer, took out everything and started ubuntu and It didn't work also.
I rebooted and checked my bios, but there is no option to enable/disable usb.
I rebooted again.
I entered in bios once more and I left my notebook on batterie only up to the "forced" shutdown.
After this, the note was total without energy.
I reconnected the energy cable and started windows.
Everything was working connected in that usb port (hd, mouse, pendrive, etc).
I rebooted and started ubuntu.
Now It is ok.

Next days I will try to reproduce this problem.
I would like to know wich kind information I should collect/or the commands I should run.
Here follows the result from lsusb command that Vadim #24 asked after bluetooth working.

Revision history for this message
penalvch (penalvch) wrote :

Lauro Cavalcanti de Sa, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspend ? As well, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested and remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

summary: - Bluetooth adapter is not in lsusb after sleep
+ 0a12:0001 Bluetooth adapter is not in lsusb after sleep
tags: added: resume suspend
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Lauro Cavalcanti de Sa (laurologx) wrote :

I reinstall my notebook with a fresh and new Ubuntu (12.04).
I will test this possible issue on it and I will reply as soon as possible.
Thanks.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.