sony vaio vpcy21s1e, internal monitor doesn't work

[Dinu]

The X display is not working at all in Ubuntu Oinric 11.10 Beta 2

I've tried both ways:
- try it from USB - it boots, I can hear the music once it gets to the login window, after boot - but the display is not working at all
- I've tried to install it, but I can't see the install steps, because the X is not working

The X worked fain in 11.04 Natty on my Sony Vaio VPCY2
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC275 Analog [ALC275 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 4341 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd9400000 irq 44'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0275,104d4b00,00100005 HDA:80862804,104d4b00,00100000'
   Controls : 18
   Simple ctrls : 10
CasperVersion: 1.284
DistroRelease: Ubuntu 11.10
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
MachineType: Sony Corporation VPCY21S1E
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-11-generic N/A
 linux-backports-modules-3.0.0-11-generic N/A
 linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric running-unity staging
Uname: Linux 3.0.0-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/26/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: R0180H2
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0180H2:bd08/26/2010:svnSonyCorporation:pnVPCY21S1E:pvrC9003QSS:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCY21S1E
dmi.product.version: C9003QSS
dmi.sys.vendor: Sony Corporation
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC275 Analog [ALC275 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zen 1532 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd9400000 irq 43'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0275,104d4b00,00100005 HDA:80862804,104d4b00,00100000'
   Controls : 18
   Simple ctrls : 10
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=5dd70e8a-60a2-41aa-abd1-5891c6f53dd8
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 003: ID 04f2:b1dc Chicony Electronics Co., Ltd
MachineType: Sony Corporation VPCY21S1E
Package: linux (not installed)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=0d451a69-8f27-4df4-98e5-6e3ad106806d ro quiet splash vt.handoff=7 nomodeset
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric running-unity staging
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/26/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: R0180H2
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0180H2:bd08/26/2010:svnSonyCorporation:pnVPCY21S1E:pvrC9003QSS:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCY21S1E
dmi.product.version: C9003QSS
dmi.sys.vendor: Sony Corporation
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC275 Analog [ALC275 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zen 1595 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd9400000 irq 43'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:10ec0275,104d4b00,00100005 HDA:80862804,104d4b00,00100000'
   Controls : 18
   Simple ctrls : 10
DistroRelease: Ubuntu 11.10
HibernationDevice: RESUME=UUID=5dd70e8a-60a2-41aa-abd1-5891c6f53dd8
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
MachineType: Sony Corporation VPCY21S1E
Package: linux (not installed)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=0d451a69-8f27-4df4-98e5-6e3ad106806d ro quiet splash vt.handoff=7 nomodeset
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
PulseSinks:
 Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Home directory /home/zen not ours.
 No PulseAudio daemon running, or not running as session daemon.
PulseSources:
 Error: command ['pacmd', 'list-sources'] failed with exit code 1: Home directory /home/zen not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
StagingDrivers: mei
Tags: oneiric staging
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/26/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: R0180H2
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0180H2:bd08/26/2010:svnSonyCorporation:pnVPCY21S1E:pvrC9003QSS:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCY21S1E
dmi.product.version: C9003QSS
dmi.sys.vendor: Sony Corporation

[Dinu (deenoo-g)]

I can start ubuntu (try it from USB) using "nomodeset"

please tell me what logs do you need in order to solve this

[Dinu (deenoo-g)]

I think the Intel i915 driver is not working correctly with 3.0.0-12-generic kernel.
It worked fine with 2.6.38-8

[Dinu (deenoo-g)]

I can start X using 'nomodeset' - tough the mouse/touchpad is not working at all - I can see the mouse arrow on the screen but I'm unable to move it using touchpad.

Also if I want to change the console , for instant ALt+F2 , I'm unable to see the screen , all I cna see is the X background and nothing else. Also I'm unable to switch back to Alt+F7

[Dinu (deenoo-g)]

adding some logs

[Dinu (deenoo-g)]

running apport-collect 860791 from USB live version:

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Brad Figg (brad-figg)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

retested with the latest kernel version - the problem persist

[Dinu (deenoo-g)]

retested with the latest kernel version - the problem persist - I cannot start X without 'nomodeset'

X worked fain with natty

[Dinu (deenoo-g)]

attaching the Xorg.log also

[Dinu (deenoo-g)]

started the system without using 'nomodeset' - of course the X didn't started properly but the system did
I'm able to ssh to this from another PC

here is what I've got:

cat Xorg.0.log | grep EE
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 17.444] (II) Loading extension MIT-SCREEN-SAVER
[ 1059.675] (EE) intel(0): Couldn't create pixmap for fbcon

I can provide more logs via ssh, if required

[Dinu (deenoo-g)]

where is the X config file, I've thought it should be in /etc/X11/ but there is no xorg.conf file there ... ?

ps > attaching more logs

[Stan (stan1)]

An external monitor does work, only problem is the internal display.
Tried OpenSuse 12.1 beta today, and the internal monitor works out of the box. (however, Setting screen brightness and using wifi doesn't work)

[Stan (stan1)]

By the way, this problem is related to the sony vaio vpcy21s1e only.
Xorg.conf isn't used anymore by default, that's why you can't find it.

[Dinu (deenoo-g)]

The X worked for me (out of the box) on Ubuntu 11.04 but is not working in this 11.10 Beta 2 , anymore - something got broken.

The wifi is working after blacklisting (removing) acer-wmi module.

What kernel does the OpenSuse 12.1 beta have ?
Does the suspend/hibernate works with this OpenSuse, too ?

[Dinu (deenoo-g)]

and which version did you try 32bit or 64bit ?

[Stan (stan1)]

ubuntu 10.04 didnt work out of the box for me.
OpenSuse beta uses kernel 3.1.0rc7-3. Suspend does work. since i'm running it from a usb stick i can not test hibernating.
I also tried the most recent fedora beta, same problem as opensuse.
(both 32 bit)

[Dinu (deenoo-g)]

Regarding wifi issue did you try removing the acer-wmi module
as I've told you?

[Stan (stan1)]

Yes, wifi does work when removing acer-wmi module from opensuse beta. It also works after suspending the laptop.
Bluetooth is unreliable. I can pair my laptop with my phone, but I can not use my laptop to send or browse files on my phone. It's also impossible to enable it after it has been disabled.

Only problem for me is the screen brightness. When I press the key, the notification pops up but the screen brightness stays the same.

[Dinu (deenoo-g)]

That's good. I think I'll give it a try to OpenSuse myself, as I can see nobody bother to fix this in Ubuntu (tough I do like this OS).

I don't get it why am I opening these bugs if nobody bother to look on them.
No one looked on the logs I've posted, no feedback at all .... it's just a waste of time ....

[Stan (stan1)]

Ubuntu 10.10 will be released next week with kernel 3.0. Opensuse and Fedora will both use kernel 3.1 and will be released next month. Because Linux 3.1 isn't even stable yet, it will not be part of Ubuntu 10.10.
You can try to post your logs somewhere else, maybe someone else can help out with the screen brightness and bluetooth issues.

[Brad Figg (brad-figg)]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

apport information

[Dinu (deenoo-g)]

The issue still exist with the latest 3.0.12-20 kernel.

The X worked fine with 2.6.38 and is working fine with 3.1.0-rc7 from latest Open Suse 12.1 Beta I've tested.

So it looks like the X got broken in 3.0 . Can you please fix back this ?

[Stan (stan1)]

I don't know if this is related to X. The screen doesn't turn on so the laptop is unusable. However, an attached external monitor works fine. This problem is partially fixed in Opensuse 12.1 beta (probably because it uses a newer kernel). In Opensuse 12.1 Beta the screen does turn on but it's impossible to set the brightness of the screen.

[Dinu (deenoo-g)]

If is related to X or kernel ... whatever ... it used to work in an older kernel and it works
in a newer one but not in this one (3.0) so something got broken.

For brightness in 3.1 I think you should open a new bug.

[Dinu (deenoo-g)]

Tried Natty 11.04 and 3.1.rc7 (oneirc) kernel - and X is working as it used to.

So as I said something got broken in 3.0

[Stan (stan1)]

This bug was fixed in kernel 3.0.0. Some other issues remain when using this laptop (wifi (workaround available), screen brightness).

[Stan (stan1)]

workaround for brightness:
echo XXXX > /sys/class/backlight/intel_backlight/brightness
where XXXX is a number between 0 and 4882 to indicate the brightness.

[penalvch (penalvch)]

Dinu, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Stan (stan1)]

This bug was fixed in kernel 3.0.0. Some other issues remain when using this laptop (wifi and screen brightness, both have a workaround).