WiFi does not function on Acer 3690 BCM4318 with 11.04

[Ludwig]

Binary package hint: gnome-nettool

Acer AS3690-2914 Wireless functions fine with Ubuntu 10.10 / Win7 dual-boot but fails with Ubuntu 11.04

sudo lshw -C network; lsb_release -a; uname -a; rfkill list

  *-network:0

       description: Ethernet interface

       product: BCM4401-B0 100Base-TX

       vendor: Broadcom Corporation

       physical id: 1

       bus info: pci@0000:06:01.0

       logical name: eth0

       version: 02

       serial: 00:16:d4:b5:6f:a2

       size: 10Mbit/s

       capacity: 100Mbit/s

       width: 32 bits

       clock: 33MHz

       capabilities: pm bus_master cap_list ethernet physical mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation

       configuration: autonegotiation=on broadcast=yes driver=b44 driverversion=2.0 duplex=half latency=64 link=no multicast=yes port=twisted pair speed=10Mbit/s

       resources: irq:21 memory:d0000000-d0001fff

  *-network:1

       description: Network controller

       product: BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller

       vendor: Broadcom Corporation

       physical id: 2

       bus info: pci@0000:06:02.0

       version: 02

       width: 32 bits

       clock: 33MHz

       capabilities: bus_master

       configuration: driver=b43-pci-bridge latency=64

       resources: irq:22 memory:d0002000-d0003fff

  *-network:0 DISABLED

       description: Wireless interface

       physical id: 2

       logical name: wlan0

       serial: 00:19:7d:9e:e3:3d

       capabilities: ethernet physical wireless

       configuration: broadcast=yes driver=b43 driverversion=2.6.38-8-generic firmware=N/A link=no multicast=yes wireless=IEEE 802.11bg

  *-network:1

       description: Wireless interface

       physical id: 3

       bus info: usb@1:3

       logical name: wlan1

       serial: 00:a1:b0:81:52:07

       capabilities: ethernet physical wireless

       configuration: broadcast=yes driver=rt2800usb driverversion=2.6.38-8-generic firmware=0.12 ip=192.168.1.67 link=yes multicast=yes wireless=IEEE 802.11bgn

No LSB modules are available.

Distributor ID: Ubuntu

Description: Ubuntu 11.04

Release: 11.04

Codename: natty

Linux lapacer 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 i686 i686 i386 GNU/Linux

0: phy0: Wireless LAN

 Soft blocked: no

 Hard blocked: no

4: phy4: Wireless LAN

 Soft blocked: no

 Hard blocked: no

[RedSingularity (redsingularity)]

Assigning to the linux kernel.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 778521

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Damian O'Brien-Jones (247joner)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joner101 1348 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0240000 irq 44'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,10250090,00100002 HDA:14f12bfa,1025007f,00090000'
   Controls : 24
   Simple ctrls : 14
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=3a4b74a9-355f-4faf-b5b6-d9bce669c596
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Acer Aspire 3690
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=e88d1568-43ef-4e68-82f6-5b9b4c3ce445 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-11-generic N/A
 linux-backports-modules-2.6.38-11-generic N/A
 linux-firmware 1.52
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: natty running-unity
Uname: Linux 2.6.38-11-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/15/2006
dmi.bios.vendor: Acer
dmi.bios.version: V3.24
dmi.board.name: Grapevine
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV3.24:bd12/15/2006:svnAcer:pnAspire3690:pvrV3.24:rvnAcer:rnGrapevine:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 3690
dmi.product.version: V3.24
dmi.sys.vendor: Acer

[Damian O'Brien-Jones (247joner)]

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[Damian O'Brien-Jones (247joner)]

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[Damian O'Brien-Jones (247joner)]

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[Damian O'Brien-Jones (247joner)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joner101 1348 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0240000 irq 44'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,10250090,00100002 HDA:14f12bfa,1025007f,00090000'
   Controls : 24
   Simple ctrls : 14
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=3a4b74a9-355f-4faf-b5b6-d9bce669c596
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Acer Aspire 3690
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=e88d1568-43ef-4e68-82f6-5b9b4c3ce445 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-11-generic N/A
 linux-backports-modules-2.6.38-11-generic N/A
 linux-firmware 1.52
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: natty running-unity
Uname: Linux 2.6.38-11-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 12/15/2006
dmi.bios.vendor: Acer
dmi.bios.version: V3.24
dmi.board.name: Grapevine
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV3.24:bd12/15/2006:svnAcer:pnAspire3690:pvrV3.24:rvnAcer:rnGrapevine:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 3690
dmi.product.version: V3.24
dmi.sys.vendor: Acer

[Damian O'Brien-Jones (247joner)]

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[Damian O'Brien-Jones (247joner)]

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[Damian O'Brien-Jones (247joner)]

ran command as requested. Not sure what happened to the data, but hopefully you have received it OK. A new window opened up confirming transfer of user data.
If this has failed, please let me know and I will try again.
Joner

[penalvch (penalvch)]

Ludwig, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]