Comment 5 for bug 472183

Revision history for this message
Dennis Ferron (system-windows-codeslinger) wrote :

I have this problem on a new Toshiba Satellite L500 with AMD Turion Ultra II x2 and ATI Mobility Radeon 4100 graphics. Can only boot 9.10 64-bit Ubuntu LiveCD or installed 9.10 64-bit Ubuntu OS if use acpi=off. Otherwise it will freeze with message "acpi:lnxvideo:' unexpected exit with status 0x0009".

Tried the following and they all do NOT fix the problem:
 - noapic
 - nolapic
 - uninstall splash screens
 - upgraded to kernel version 2.6.31

It's very frustrating because without acpi I don't get any battery monitor & various other power management things that are important for using laptop. Also I'd like to point out that if I weren't an experienced Linux user I wouldn't have known to try fiddling with the acpi options, or how to edit grub2 menu so that's the default. A "normal" user would have been completely at a loss here and thus might come away with a bad first impression of Ubuntu if they tried it on these new Satellite laptops, so I hope you are able to fix the problem soon.