Comment 4 for bug 326955

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From: "Chris Coulson" <email address hidden>
Sent: Monday, February 09, 2009 12:07 PM
To: <email address hidden>
Subject: [Bug 326955] Re: restart not working

> I'm not entirely sure why you think this is a bug in Yelp, so I'm
> removing that task again.
>
> Anyway, thank you for taking the time to report this bug and helping to
> make Ubuntu better. Unfortunately, we can't fix it because your
> description didn't include enough information. You may find it helpful
> to read "How to report bugs effectively"
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
> if you would then provide a more complete description of the problem.
>
> We have instructions on debugging some types of problems at
> http://wiki.ubuntu.com/DebuggingProcedures
>
> At a minimum, we need:
> 1. the specific steps or actions you took that caused you to encounter the
> problem,
> 2. the behavior you expected, and
> 3. the behavior you actually encountered (in as much detail as possible).
> Thanks!
>
> ** Changed in: ubuntu
> Sourcepackagename: yelp => None
> Status: New => Incomplete
>
> --
> restart not working
> https://bugs.launchpad.net/bugs/326955
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Incomplete
>
> Bug description:
> ubuntu 8.10 restart doesnt reboot shutdown works
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/yelp
> Package: yelp 2.24.0-0ubuntu2
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> SourcePackage: yelp
> Uname: Linux 2.6.27-11-generic i686
>
hello
        here is some more detailed information
dell dimension 9200
dual boot vista and ubuntu 8.10
it has nothing to do with yelp
when i try to restart the computer
the screen goes black
then the ubuntu screen comes on and the bar travels all the way across
then the bar goes black and nothing happens
i would expect it to reboot at this stage
the shutdown works every time
i googled the problem and tried one of the answers
in terminal
sudo gedit /etc/init.d/alsa-utils
around line 353 find command stop)
underneath add two lines
ipconfig wlan0 down
ipconfig eth0 down
save and close
this did not correct the problem
i have not been able to restart the computer in ubuntu since i installed it