Comment 0 for bug 2017642

I am running Lunar Lobster and have an issue with the microphone on my Webcam. Note that the Webcam works fine under Windows and I also had the same issue with Kinetic Kudu.

The output from uname is:

Linux xxxxxx-NUC5I5MYHE 6.2.0-20-generic #20-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 6 07:48:48 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

The output from dmesg is:

[67778.690626] usb 2-1: new high-speed USB device number 7 using xhci_hcd
[67778.865817] usb 2-1: New USB device found, idVendor=0c45, idProduct=6368, bcdDevice= 1.00
[67778.865832] usb 2-1: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[67778.865839] usb 2-1: Product: ACR010 USB Webcam
[67778.865844] usb 2-1: Manufacturer: Sonix Technology Co., Ltd.
[67778.865848] usb 2-1: SerialNumber: SN0001
[67778.876011] usb 2-1: Found UVC 1.00 device ACR010 USB Webcam (0c45:6368)
[67778.910721] input: ACR010 USB Webcam: ACR010 USB as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input15
[67778.941519] usb 2-1: 3:1: cannot get freq at ep 0x84
[67779.277854] usb 2-1: 3:1: cannot get freq at ep 0x84
[67779.340762] usb 2-1: 3:1: cannot get freq at ep 0x84

Please let me know if you need any more information or would like me to test anything.