Comment 3 for bug 1955903

Hi, Daniel,

Step 1 failed (Google Chrome crash) so here is the result from Step 2:
https://errors.ubuntu.com/user/6f4d596c64fb161cac2be27e347e34223b6f726b21fd97f3cea9c65675b6727f79577a97a9f99f94fce1a101b75fd9e56869f602afb8802dd72d737bfdeb6fb9

Regards,

Robert Uomini

On Wed, Jan 5, 2022 at 3:41 AM Daniel van Vugt <email address hidden>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It sounds like some part of the system has crashed. To
> help us find the cause of the crash please follow these steps:
>
> 1. Look in /var/crash for crash files and if found run:
> ubuntu-bug YOURFILE.crash
> Then tell us the ID of the newly-created bug.
>
> 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
> Do you find any links to recent problems on that page? If so then please
> send the links to us.
>
> 3. If step 2 also failed then apply the workaround from bug 994921,
> reboot, reproduce the crash, and retry step 1.
>
> Please take care to avoid attaching .crash files to bugs as we are
> unable to process them as file attachments. It would also be a security
> risk for yourself.
>
>
> ** Summary changed:
>
> - Xorg freeze
> + System freeze
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1955903
>
> Title:
> System freeze
>
> Status in Ubuntu:
> Incomplete
>
> Bug description:
> Every so often, whether I close the lid of the laptop or not, the
> screen will go blank and neither pressing a key nor moving the mouse
> will show anything. The only thing I can do to recover is hold the
> power button down for 10 seconds to restart.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-91.102-generic 5.4.151
> Uname: Linux 5.4.0-91-generic x86_64
> .tmp.unity_support_test.0:
>
> ApportVersion: 2.20.11-0ubuntu27.21
> Architecture: amd64
> CasperMD5CheckResult: skip
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Dec 28 08:25:44 2021
> DistUpgraded: 2020-05-08 07:44:41,528 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
> DistributionChannelDescriptor:
> # This is a distribution channel descriptor
> # For more information see
> http://wiki.ubuntu.com/DistributionChannelDescriptor
> canonical-oem-somerville-xenial-amd64-20160624-2
> DistroCodename: focal
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GpuHangFrequency: Once a week
> GpuHangReproducibility: Seems to happen randomly
> GpuHangStarted: Immediately after installing this version of Ubuntu
> GraphicsCard:
> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
> Subsystem: Dell UHD Graphics 620 [1028:07e6]
> InstallationDate: Installed on 2018-03-12 (1387 days ago)
> InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary
> 20160624-10:47
> MachineType: Dell Inc. XPS 13 9370
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic
> root=UUID=d9d0f137-4a05-4e95-aac6-c6835b632839 ro locale=en_US
> alx.enable_wol=1 mem_sleep_default=deep alx.enable_wol=1
> mem_sleep_default=deep alx.enable_wol=1 mem_sleep_default=deep quiet splash
> vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: Upgraded to focal on 2020-05-08 (599 days ago)
> dmi.bios.date: 10/07/2021
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.17.0
> dmi.board.name: 0F6P3V
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.17.0:bd10/07/2021:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: XPS
> dmi.product.name: XPS 13 9370
> dmi.product.sku: 07E6
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
> version.libdrm2: libdrm2 2.4.105-3~20.04.2
> version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5
> version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
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>
>