Comment 7 for bug 1930925

I just tried Ubuntu 22.04. Whilst the installer works correctly with the
KVM (so I can for example choose option 1, try or install), the
installation doesn't work (at least, not with the mouse, and without
that I can't get anything that would be sensitive to the keyboard).

By this time next year, there will be no Ubuntu (or Debian I think,
given that Rapsbian doesn't work with the KVM either) distribution I can
use, as at that point 18.04 will be end of support. I shall then start
having to try and learn other distros to see if any of them have
fixed/failed to create this bug.

Jon Thackray
<email address hidden>

0044 1223 276500 (home)
0044 7803 017991 (mobile)
0033 423354068 (France)

------ Original Message ------
From: "Launchpad Bug Tracker" <email address hidden>
To: <email address hidden>
Sent: 03/08/2021 04:57:57
Subject: [Bug 1930925] Re: Ubuntu 20.04 doesn't work with a Manhattan
152785 KVM switch (but 18.04 does)

>Status changed to 'Confirmed' because the bug affects multiple users.
>
>** Changed in: linux (Ubuntu)
> Status: New => Confirmed
>
>--
>You received this bug notification because you are subscribed to the bug
>report.
>https://bugs.launchpad.net/bugs/1930925
>
>Title:
> Ubuntu 20.04 doesn't work with a Manhattan 152785 KVM switch (but
> 18.04 does)
>
>Status in linux package in Ubuntu:
> Confirmed
>
>Bug description:
> I have recently acquired a acquired a desktop running ubuntu 20.04. I
> have several computers and switch between them using this KVM
>https://www.amazon.co.uk/gp/product/B077SV9MMQ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
> The other machines are either running windows or ubuntu 18.04 or
> earlier. They are all fine, but the with 20.04 machine neither the
> keyboard nor the mouse works. On the 18.04 machine I can see
>
> lsusb
> Bus 002 Device 002: ID 8087:8000 Intel Corp.
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 001 Device 002: ID 8087:8008 Intel Corp.
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 003 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
> Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>
> and it is the Logitech, Inc. Unifying Receiver which appears when the
> USB from the KVM is connected. On the 20.04 machine only this appears
>
> lsusb
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 0b05:19af ASUSTek Computer, Inc. AURA LED Controller
> Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>
> I have tested installation discs from 19.04 onwards. The failure first
> appears in 19.10 and is still present in 21.04
>
> I can observe a similar problem with a dual boot laptop running
> windows 10 and 20.04. With windows 10 I can use it with the KVM for
> screen and keyboard/mouse, but with ubuntu 20.04 the keyboard and
> mouse do not work. This issue has also been observed here
>https://unix.stackexchange.com/questions/646515/using-logitech-mouse-
> keyboard-on-tesmart-kvm-switch-with-ubuntu-20-04 and I have observed
> it using a Lindy 2 port HDMI/USB KVM (but I'm unsure of the model).
>
> I had to report this originally against xorg as this bug reporting
> system seems not to allow reporting of bugs against unknown packages.
> I also had to report it through the ubuntu-bug executable as I've been
> unable to find a way in launchpad of reporting a bug (as opposed to
> getting a guided tour about reporting bugs).
>
> I am happy to supply more info and test fixes if I am asked but as
> with this type of bug where something fails to happen rather than
> something wrong happens I don't know what to look at.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.8.0-53.60~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-53-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> Date: Fri Jun 4 20:21:15 2021
> DistUpgraded: Fresh install
> DistroCodename: focal
> DistroVariant: ubuntu
> DpkgLog:
>
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation Device [8086:4c8a] (rev 04) (prog-if 00 [VGA controller])
> Subsystem: ASUSTeK Computer Inc. Device [1043:8694]
> InstallationDate: Installed on 2021-05-14 (21 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 0b05:19af ASUSTek Computer, Inc. AURA LED Controller
> Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Lsusb-t:
> /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
> /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
> |__ Port 11: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
> |__ Port 13: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
> |__ Port 13: Dev 3, If 2, Class=Human Interface Device, Driver=usbhid, 12M
> MachineType: ASUS System Product Name
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-53-generic root=UUID=0c391c11-c570-4e04-a351-4fd128a75369 ro quiet splash vt.handoff=7
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/27/2021
> dmi.bios.release: 8.20
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 0820
> dmi.board.asset.tag: Default string
> dmi.board.name: PRIME H570M-PLUS
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: Rev 1.xx
> dmi.chassis.asset.tag: Default string
> dmi.chassis.type: 3
> dmi.chassis.vendor: Default string
> dmi.chassis.version: Default string
> dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0820:bd04/27/2021:br8.20:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEH570M-PLUS:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: System Product Name
> dmi.product.sku: SKU
> dmi.product.version: System Version
> dmi.sys.vendor: ASUS
> version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
> version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
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>