Ubuntu 20.04 doesn't work with a Manhattan 152785 KVM switch (but 18.04 does)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have recently acquired a acquired a desktop running ubuntu 20.04. I have several computers and switch between them using this KVM https:/
lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
and it is the Logitech, Inc. Unifying Receiver which appears when the USB from the KVM is connected. On the 20.04 machine only this appears
lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0b05:19af ASUSTek Computer, Inc. AURA LED Controller
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
I have tested installation discs from 19.04 onwards. The failure first appears in 19.10 and is still present in 21.04
I can observe a similar problem with a dual boot laptop running windows 10 and 20.04. With windows 10 I can use it with the KVM for screen and keyboard/mouse, but with ubuntu 20.04 the keyboard and mouse do not work. This issue has also been observed here https:/
I had to report this originally against xorg as this bug reporting system seems not to allow reporting of bugs against unknown packages. I also had to report it through the ubuntu-bug executable as I've been unable to find a way in launchpad of reporting a bug (as opposed to getting a guided tour about reporting bugs).
I am happy to supply more info and test fixes if I am asked but as with this type of bug where something fails to happen rather than something wrong happens I don't know what to look at.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.8.0-53-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
Date: Fri Jun 4 20:21:15 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DpkgLog:
ExtraDebuggingI
GraphicsCard:
Intel Corporation Device [8086:4c8a] (rev 04) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:8694]
InstallationDate: Installed on 2021-05-14 (21 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0b05:19af ASUSTek Computer, Inc. AURA LED Controller
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=
|__ Port 11: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 13: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M
|__ Port 13: Dev 3, If 2, Class=Human Interface Device, Driver=usbhid, 12M
MachineType: ASUS System Product Name
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/27/2021
dmi.bios.release: 8.20
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0820
dmi.board.
dmi.board.name: PRIME H570M-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.
dmi.sys.vendor: ASUS
version.compiz: compiz 1:0.9.14.
version.libdrm2: libdrm2 2.4.102-
version.
version.
version.
version.
version.
version.
version.
affects: | ubuntu → xorg (Ubuntu) |
summary: |
- Ubuntu 20.04 doesn't work with moidern KVMs + Ubuntu 20.04 doesn't work with Logitech, Inc. Unifying Receiver over a + KVM |
affects: | xorg (Ubuntu) → linux (Ubuntu) |
tags: | added: kvm |
summary: |
Ubuntu 20.04 doesn't work with Logitech, Inc. Unifying Receiver over a - KVM + KVM switch |
summary: |
- Ubuntu 20.04 doesn't work with Logitech, Inc. Unifying Receiver over a - KVM switch + Ubuntu 20.04 doesn't work with a Manhattan 152785 KVM switch (but 18.04 + does) |
tags: | added: jammy |
Please plug the Unifying Receiver to the usb port of 20.04 machine directly (the usb port which connects to the KVM switch), then run lsusb and upload the output.
Let us compare the log with the one you plug the Unifying Receiver to the usb port of KVM switch.