No sound output/input available after installing 21.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
OEM Priority Project |
Won't Fix
|
Undecided
|
Unassigned | ||
Release Notes for Ubuntu |
Fix Released
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Fix Released
|
Critical
|
Hui Wang |
Bug Description
Image: Hirsute 21.04 (20210415 daily build)
Device: Dell Precision 5750
After installing 21.04, the sound card is unavailable. In Sound Settings, there is only one choice: "Dummy Output" .
The only way to hear sound is to connect a Bluetooth speaker.
Note: this device was enabled with 20.04 and 5.6.0-1035-oem kernel:
https:/
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.11.0-14-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu62
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 15:10:05 2021
InstallationDate: Installed on 2021-04-16 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210415)
MachineType: Dell Inc. Precision 5750
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/30/2020
dmi.bios.release: 1.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Precision
dmi.product.name: Precision 5750
dmi.product.sku: 0990
dmi.sys.vendor: Dell Inc.
Changed in ubuntu-release-notes: | |
status: | New → Fix Released |
Changed in linux (Ubuntu): | |
assignee: | nobody → Hui Wang (hui.wang) |
This change was made by a bot.