| 2021-04-16 07:18:22 |
Pierre Equoy |
bug |
|
|
added bug |
| 2021-04-16 07:20:03 |
Pierre Equoy |
description |
Image: Hirsute 21.04 (20210415 daily build)
Device: Dell Precision 5750
After installing 21.04, the sound card is unavailable. In Sound Settings, there is only one choice: "Dummy Output" .
The only way to hear sound is to connect a Bluetooth speaker.
Attached are logs from `pactl list` and `alsa-info`.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-14-generic 5.11.0-14.15
ProcVersionSignature: Ubuntu 5.11.0-14.15-generic 5.11.12
Uname: Linux 5.11.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu62
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1561 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 15:10:05 2021
InstallationDate: Installed on 2021-04-16 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210415)
MachineType: Dell Inc. Precision 5750
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-generic root=UUID=2562d52a-de88-45e9-9d0a-3a79e48b1638 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.11.0-14-generic N/A
linux-backports-modules-5.11.0-14-generic N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/30/2020
dmi.bios.release: 1.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd12/30/2020:br1.6:svnDellInc.:pnPrecision5750:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5750
dmi.product.sku: 0990
dmi.sys.vendor: Dell Inc. |
Image: Hirsute 21.04 (20210415 daily build)
Device: Dell Precision 5750
After installing 21.04, the sound card is unavailable. In Sound Settings, there is only one choice: "Dummy Output" .
The only way to hear sound is to connect a Bluetooth speaker.
Note: this device was enabled with 20.04 and 5.6.0-1035-oem kernel:
https://certification.ubuntu.com/hardware/202002-27726
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: linux-image-5.11.0-14-generic 5.11.0-14.15
ProcVersionSignature: Ubuntu 5.11.0-14.15-generic 5.11.12
Uname: Linux 5.11.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu62
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1561 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 16 15:10:05 2021
InstallationDate: Installed on 2021-04-16 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Beta amd64 (20210415)
MachineType: Dell Inc. Precision 5750
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-14-generic root=UUID=2562d52a-de88-45e9-9d0a-3a79e48b1638 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.11.0-14-generic N/A
linux-backports-modules-5.11.0-14-generic N/A
linux-firmware 1.197
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/30/2020
dmi.bios.release: 1.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.6.3
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd12/30/2020:br1.6:svnDellInc.:pnPrecision5750:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5750
dmi.product.sku: 0990
dmi.sys.vendor: Dell Inc. |
|
| 2021-04-16 07:20:49 |
Pierre Equoy |
bug |
|
|
added subscriber Kent Lin |
| 2021-04-16 07:30:13 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2021-04-16 07:50:58 |
Rex Tsai |
bug |
|
|
added subscriber Rex Tsai |
| 2021-04-16 07:53:22 |
Rex Tsai |
bug task added |
|
oem-priority |
|
| 2021-04-16 08:00:51 |
Rex Tsai |
oem-priority: status |
New |
Won't Fix |
|
| 2021-04-16 10:02:50 |
Jean-Baptiste Lallement |
bug task added |
|
ubuntu-release-notes |
|
| 2021-04-16 10:03:28 |
Jean-Baptiste Lallement |
bug |
|
|
added subscriber Jean-Baptiste Lallement |
| 2021-04-23 18:41:04 |
Lauri Koskela |
bug |
|
|
added subscriber Lauri Koskela |
| 2021-04-24 23:40:01 |
Herczeg Zsolt |
bug watch added |
|
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=976791 |
|
| 2021-04-25 16:38:54 |
SZÉKELYI Szabolcs |
bug |
|
|
added subscriber SZÉKELYI Szabolcs |
| 2021-04-27 14:53:39 |
heytimc |
bug |
|
|
added subscriber heytimc |
| 2021-04-27 21:19:40 |
Lasse |
bug |
|
|
added subscriber Lasse |
| 2021-04-28 17:03:04 |
Brian Murray |
ubuntu-release-notes: status |
New |
Fix Released |
|
| 2021-04-30 22:55:17 |
Mark Waldron |
bug |
|
|
added subscriber Mark Waldron |
| 2021-05-03 02:32:36 |
chungonn |
bug |
|
|
added subscriber chungonn |
| 2021-05-04 22:01:41 |
Igor Po |
bug |
|
|
added subscriber Igor Po |
| 2021-05-19 10:48:33 |
João Bárcia |
bug |
|
|
added subscriber João Bárcia |
| 2021-05-21 05:00:35 |
Anthony Wong |
linux (Ubuntu): assignee |
|
Hui Wang (hui.wang) |
|
| 2021-06-06 10:56:56 |
Glyn Normington |
bug |
|
|
added subscriber Glyn Normington |
| 2021-09-30 01:57:09 |
Hui Wang |
linux (Ubuntu): status |
Confirmed |
Fix Released |
|
| 2021-09-30 01:57:13 |
Hui Wang |
linux (Ubuntu): importance |
Undecided |
Critical |
|
