Dell XPS 17 (9710) PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Low
|
Unassigned | ||
Hirsute |
Fix Released
|
Low
|
Hui Wang | ||
Impish |
Fix Released
|
Low
|
Unassigned |
Bug Description
This patch is for soundwire audio, and only ubuntu 5.11-generic
and later kernels support soundwire audio driver, so this patch is not
sent to groovy and focal kernels.
For oem-5.10 and oem-5.13 kernels, since this bug is not from OEM
project, it is not urgent to merge this patch to OEM kenrels, after
the patch is in the hirsute and impish kernels, the oem kernels will
have this patch when syncing with generic kernels.
[Impact]
On the Dell XPS 17 (9710) machine, the audio card is not detected when
booting hirsute or impish kernels. So the audio doesn't work on this
machine with ubuntu linux 21.04 or 21.10.
[Fix]
Backport a upstream patch, this will set the correct codec config
for this machine: rt711 for headset, dual rt1308 for spks and rt715
for internal mic.
[Test]
Booting up with the patched kernel, the audio card is detected, test
internal speaker and internal mic, all work well, plug a headset,
the headphone and external mic work well too.
[Where problems could occur]
This change only applis to the Dell machines with the
DMI_PRODUCT_SKU equals to "0A5D", if this could introduce the
regression, it will make the audio (speaker, internal mic and headset)
can't work anymore on the Dell machine with that PRODUCT_SKU, but this
possibility is very low, and we tested the patch on the machine, so
far no regression is found.
No audio/mic from internal speakers/build in microphone running Ubuntu 20.04, 20.10 or 21.04 . Can connect via USB headset and audio will work. Tried suggestions from Dell XPS 17 (9700) but this is the new model and fixes do not work. Currently running 21.04 with proposed.
Have tried hirsute-proposed (5.11.0-24-generic) with no luck.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 5.11.0-24-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 12 11:21:27 2021
InstallationDate: Installed on 2021-07-07 (4 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2021
dmi.bios.release: 1.2
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.0
dmi.board.name: 012MMP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc.
CVE References
affects: | alsa-driver (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
importance: | Undecided → Low |
Changed in linux (Ubuntu Hirsute): | |
importance: | Undecided → Low |
status: | New → In Progress |
Changed in linux (Ubuntu Impish): | |
status: | Confirmed → In Progress |
Changed in linux (Ubuntu Hirsute): | |
assignee: | nobody → Hui Wang (hui.wang) |
Changed in linux (Ubuntu Hirsute): | |
status: | In Progress → Fix Committed |
tags: |
added: verification-done-focal removed: verification-needed-focal |
[ 6.552898] sof-audio-pci 0000:00:1f.3: error: firmware boot failure
[ 6.552929] sof-audio-pci 0000:00:1f.3: status: fw entered - code 00000005
[ 6.552935] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000211
[ 6.552968] sof-audio-pci 0000:00:1f.3: error: extended rom status: 0x5 0x0 0x211 0x0 0x0 0x0 0x2530509 0x0
[ 6.552973] sof-audio-pci 0000:00:1f.3: status: fw entered - code 00000005
[ 6.552975] sof-audio-pci 0000:00:1f.3: error: failed to boot DSP firmware -5
[ 6.554668] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -5