Comment 22 for bug 1916778
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| John Wagner (smallhotel) wrote Re: [Bug 1916778] Re: After 5.4.0-66 kernel upgrade, HP Spectre screen flickers | #22 |
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Okay, I understand that I need to change the bug status to "Confirmed." But I'm still not clear how. The problem appeared after I installed the latest kernel upgrade, not a specific package.
Sorry if I'm being particularly obtuse about this, but I'm still not entirely sure how to give you the information you need.
--John
_______
From: <email address hidden> <email address hidden> on behalf of Ubuntu Foundations Team Bug Bot <email address hidden>
Sent: Wednesday, February 24, 2021 3:25 PM
To: Wagner, John I <email address hidden>
Subject: [Bug 1916778] Re: After 5.4.0-66 kernel upgrade, HP Spectre screen flickers
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general. It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it. You can find some hints about determining what package your
bug might be about at https:/
You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit
https:/
package name in the text box next to the word Package.
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Title:
After 5.4.0-66 kernel upgrade, HP Spectre screen flickers
Status in Ubuntu:
New
Bug description:
OS: Ubuntu 20.04.2 LTS
Kernel: Linux 5.4.0-66-generic (X86_64)
Version: #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021
-Display-
Resolution : 3840x2160 pixels
Vendor : The X.Org Foundation
Version : 1.20.9
Current Display Name : :0
-Monitors-
Monitor 0 : 3840x2160 pixels
Renderer : Mesa Intel(R) UHD Graphics 620 (KBL GT2)
Version : 4.6 (Compatibility Profile) Mesa 20.2.6
Direct Rendering : Yes
-Memory-
MemTotal Total Memory 16143780 KiB
MemFree Free Memory 4441688 KiB
After installing the latest Ubuntu kernel update, the screen of my HP
Spectre laptop began flickering into distorted illegibility at
frequent -- but unpredictable -- intervals. The machine is unusable
when this occurs. Additionally, GIMP has begun crashing
unpredictably.
I have rebooted many times. I have changed the display drivers
(currently using the X.org driver). None of this has affected the
problem.
I have searched online for possible fixes, and found nothing useful.
HP's "support" is useless, since they only deal with Windows.
StackExchange referred me to this site.
I hope I have reported correctly. Thank you.
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