After 5.4.0-66 kernel upgrade, HP Spectre screen flickers
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
OS: Ubuntu 20.04.2 LTS
Kernel: Linux 5.4.0-66-generic (X86_64)
Version: #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021
-Display-
Resolution : 3840x2160 pixels
Vendor : The X.Org Foundation
Version : 1.20.9
Current Display Name : :0
-Monitors-
Monitor 0 : 3840x2160 pixels
Renderer : Mesa Intel(R) UHD Graphics 620 (KBL GT2)
Version : 4.6 (Compatibility Profile) Mesa 20.2.6
Direct Rendering : Yes
-Memory-
MemTotal Total Memory 16143780 KiB
MemFree Free Memory 4441688 KiB
After installing the latest Ubuntu kernel update, the screen of my HP Spectre laptop began flickering into distorted illegibility at frequent -- but unpredictable -- intervals. The machine is unusable when this occurs. Additionally, GIMP has begun crashing unpredictably.
I have rebooted many times. I have changed the display drivers (currently using the X.org driver). None of this has affected the problem.
I have searched online for possible fixes, and found nothing useful. HP's "support" is useless, since they only deal with Windows. StackExchange referred me to this site.
I hope I have reported correctly. Thank you.
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: jiw2 5028 F...m pulseaudio
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2018-11-17 (830 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0025 Intel Corp.
Bus 001 Device 002: ID 0408:5251 Quanta Computer, Inc. HP Wide Vision FHD Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Spectre x360 Convertible 15-ch0xx
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-09-30 (148 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/01/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.22
dmi.board.
dmi.board.name: 83BA
dmi.board.vendor: HP
dmi.board.version: 57.30
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-ch0xx
dmi.product.sku: 2LV24UA#ABA
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: jiw2 5058 F...m pulseaudio
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2018-11-17 (833 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: HP HP Spectre x360 Convertible 15-ch0xx
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-09-30 (151 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/01/2018
dmi.bios.vendor: AMI
dmi.bios.version: F.22
dmi.board.
dmi.board.name: 83BA
dmi.board.vendor: HP
dmi.board.version: 57.30
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15-ch0xx
dmi.product.sku: 2LV24UA#ABA
dmi.sys.vendor: HP
affects: | ubuntu → linux (Ubuntu) |
tags: | added: focal |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1916778/ +editstatus and add the package name in the text box next to the word Package.
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