Comment 0 for bug 1882917

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AlekseyK (tantrido) wrote :

Asked her as well: https://askubuntu.com/questions/1247968/ubuntu-freezes-after-resume-from-suspend-hibernate-in-10-15-sec

Bought new laptop - [Dell Latitude-5501][https://www.dell.com/ru/business/p/latitude-15-5501-laptop/pd] with Ubuntu 18.04.4. Works fine, however the only problem exists: after I close laptop cover or after some time of inactivity Ubuntu suspends or hibernate (do not know). After I resume it, it starts to work but in 10-15 sec Ubuntu freezes and I forced to power-off.

Tried many things mentioned here:

- blacklist nouveau
- install older kernel - 4.14.41
- update to newer - 4.18 or latest 5.3 kernel
- switch to proprietary nvidia driver (was installed by default)
- install `lightdm` instead of `gdm3`
- dell software had run some recent firmware upgrade
- etc

Nothing work - it still freezes and it is impossible to work. The only suggestion I did not tried yet: install kubuntu and then original nvidia driver from manufacturer site. Do not know however if it affects warranty? ;) Any ideas how to solve, how to diagnose? Thanks!

System, hardware and security logs during suspend/resume attached (original 4.15 kernel):

- [System.log](https://pastebin.com/0Ttnu7T9)
- [Security.log](https://pastebin.com/Wme1y1wM)
- [Hardware.log](https://pastebin.com/ujUS5Ce4)

Logs for 4.18 kernel are slightly different:

- [System_4.18.log](https://pastebin.com/WVNXiFdA)
- [Hardware_4.18.log](https://pastebin.com/RphtPj0w)
- [Software_4.18.log](https://pastebin.com/CwypQ4VF)
- [Security_4.18.log](https://pastebin.com/VV2ck2un)