Comment 6 for bug 1882607

Revision history for this message
bhoult (bhoult) wrote : Re: [Bug 1882607] Re: One of the updates in the last week broke super key on external usb keyboard

The key worked fine for the past couple years until last week, and the
super keys are the only keys that are not working now. Seems unlikely to
be hardware. Hopefully it will get fixed in the kernel at some point.
Thanks for looking into it.

On Tue, Jun 9, 2020 at 11:10 PM Daniel van Vugt <email address hidden>
wrote:

> Thanks. I notice buried in that output you said:
>
> > For the below I used 14. Hitting the super
> > key on either side produced no results. Other keys did.
> > I tried 12 and 15 as well with the same result (no response)
>
> So that means this is either a hardware or a kernel problem.
>
> ** Package changed: mutter (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1882607
>
> Title:
> One of the updates in the last week broke super key on external usb
> keyboard
>
> Status in linux package in Ubuntu:
> New
>
> Bug description:
> Worked fine until recent reboot. Now the super key on the external
> keyboard connected to a dock via thunderbolt port does not work. It
> still works on internal laptop keyboard.
>
> Tried switching to a few different languages but had no effect.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
> Uname: Linux 5.4.0-33-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> .proc.driver.nvidia.gpus.0000.3b.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0000:3b:00.0'
> .proc.driver.nvidia.registry: Binary: ""
> .proc.driver.nvidia.suspend: suspend hibernate resume
> .proc.driver.nvidia.suspend_depth: default modeset uvm
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21
> 01:17:26 UTC 2020
> GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
> ApportVersion: 2.20.11-0ubuntu27.2
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jun 8 18:41:32 2020
> DistUpgraded: 2020-03-26 17:17:00,893 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus:
> nvidia, 440.64, 5.4.0-31-generic, x86_64: installed
> nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
> Subsystem: Lenovo UHD Graphics 620 [17aa:39ab]
> Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:39ab]
> InstallationDate: Installed on 2019-04-08 (427 days ago)
> InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
> MachineType: LENOVO 81CU
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
> root=UUID=06db1321-d690-4a95-b79d-258351c53f9d ro quiet splash vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: Upgraded to focal on 2020-03-26 (74 days ago)
> dmi.bios.date: 11/08/2019
> dmi.bios.vendor: LENOVO
> dmi.bios.version: 7KCN31WW(V1.12)
> dmi.board.asset.tag: NO Asset Tag
> dmi.board.name: LNVNB161216
> dmi.board.vendor: LENOVO
> dmi.board.version: SDK0R32862 WIN
> dmi.chassis.asset.tag: NO Asset Tag
> dmi.chassis.type: 31
> dmi.chassis.vendor: LENOVO
> dmi.chassis.version: Lenovo YOGA 730-15IKB
> dmi.modalias:
> dmi:bvnLENOVO:bvr7KCN31WW(V1.12):bd11/08/2019:svnLENOVO:pn81CU:pvrLenovoYOGA730-15IKB:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct31:cvrLenovoYOGA730-15IKB:
> dmi.product.family: YOGA 730-15IKB
> dmi.product.name: 81CU
> dmi.product.sku: LENOVO_MT_81CU_BU_idea_FM_YOGA 730-15IKB
> dmi.product.version: Lenovo YOGA 730-15IKB
> dmi.sys.vendor: LENOVO
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.101-2
> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
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