Bug #1882607 “One of the updates in the last week broke super ke...” : Bugs : linux package : Ubuntu

Revision history for this message

bhoult (bhoult) wrote on 2020-06-08:

#1

.proc.driver.nvidia.params.txt Edit (690 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (97.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (22.9 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (34.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (17.5 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb-t.txt Edit (1.6 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (75.1 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (4.8 KiB, text/plain; charset="utf-8")
NvidiaBugReportLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (7.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (309.5 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (121.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (107.8 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (41.2 KiB, text/plain; charset="utf-8")
nvidia-settings.txt Edit (12.1 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (109.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-06-09:

#2

Please install 'evtest' and then run:

sudo evtest

and select the keyboard.

Now tap the Super key and tell us what 'evtest' reports for it.

affects:	xorg (Ubuntu) → mutter (Ubuntu)
Changed in mutter (Ubuntu):
status:	New → Incomplete

Revision history for this message

bhoult (bhoult) wrote on 2020-06-09: Re: [Bug 1882607] Re: One of the updates in the last week broke super key on external usb keyboard

#3

Download full text (11.0 KiB)

*For the below I used 14. Hitting the super key on either side produced no
results. Other keys did.*
*I tried 12 and 15 as well with the same result (no response). Thanks for
looking into this Daniel, let me know if there is anything else I can do to
help.*
bhoult@yoga:~$ sudo evtest
No device specified, trying to scan all of /dev/input/event*
Available devices:
/dev/input/event0: Lid Switch
/dev/input/event1: Power Button
/dev/input/event2: Power Button
/dev/input/event3: AT Translated Set 2 keyboard
/dev/input/event4: Ideapad extra buttons
/dev/input/event5: Integrated Camera: Integrated C
/dev/input/event6: Wacom HID 516B Pen
/dev/input/event7: Wacom HID 516B Finger
/dev/input/event8: Logitech Gaming Mouse G502
/dev/input/event9: Logitech Gaming Mouse G502 Keyboard
/dev/input/event10: Logitech Gaming Mouse G502 Consumer Control
/dev/input/event11: Logitech Gaming Mouse G502 System Control
/dev/input/event12: Logitech Logitech G710 Keyboard
/dev/input/event13: Logitech K400
/dev/input/event14: Logitech Logitech G710 Keyboard
/dev/input/event15: Logitech Logitech G710 Keyboard Consumer Control
/dev/input/event16: Logitech M325
/dev/input/event17: Video Bus
/dev/input/event18: Video Bus
/dev/input/event19: MSFT0001:02 06CB:7F8F Mouse
/dev/input/event20: MSFT0001:02 06CB:7F8F Touchpad
/dev/input/event21: HDA Intel PCH Mic
/dev/input/event22: HDA Intel PCH Headphone
/dev/input/event23: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event24: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event25: HDA Intel PCH HDMI/DP,pcm=8
/dev/input/event26: HDA Intel PCH HDMI/DP,pcm=9
/dev/input/event27: HDA Intel PCH HDMI/DP,pcm=10
Select the device event number [0-27]: 14
Input driver version is 1.0.1
Input device ID: bus 0x3 vendor 0x46d product 0xc24d version 0x111
Input device name: "Logitech Logitech G710 Keyboard"
Supported events:
  Event type 0 (EV_SYN)
  Event type 1 (EV_KEY)
    Event code 1 (KEY_ESC)
    Event code 2 (KEY_1)
    Event code 3 (KEY_2)
    Event code 4 (KEY_3)
    Event code 5 (KEY_4)
    Event code 6 (KEY_5)
    Event code 7 (KEY_6)
    Event code 8 (KEY_7)
    Event code 9 (KEY_8)
    Event code 10 (KEY_9)
    Event code 11 (KEY_0)
    Event code 12 (KEY_MINUS)
    Event code 13 (KEY_EQUAL)
    Event code 14 (KEY_BACKSPACE)
    Event code 15 (KEY_TAB)
    Event code 16 (KEY_Q)
    Event code 17 (KEY_W)
    Event code 18 (KEY_E)
    Event code 19 (KEY_R)
    Event code 20 (KEY_T)
    Event code 21 (KEY_Y)
    Event code 22 (KEY_U)
    Event code 23 (KEY_I)
    Event code 24 (KEY_O)
    Event code 25 (KEY_P)
    Event code 26 (KEY_LEFTBRACE)
    Event code 27 (KEY_RIGHTBRACE)
    Event code 28 (KEY_ENTER)
    Event code 29 (KEY_LEFTCTRL)
    Event code 30 (KEY_A)
    Event code 31 (KEY_S)
    Event code 32 (KEY_D)
    Event code 33 (KEY_F)
    Event code 34 (KEY_G)
    Event code 35 (KEY_H)
    Event code 36 (KEY_J)
    Event code 37 (KEY_K)
    Event code 38 (KEY_L)
    Event code 39 (KEY_SEMICOLON)
    Event code 40 (KEY_APOSTROPHE)
    Event code 41 (KEY_GRAVE)
    Event code 42 (KEY_LEFTSHIFT)
    Event code 43 (KEY_BACKSLASH)
    Event code 44 (KEY_Z)
    Event code 45 (KEY_X)
    Event code 46 (KEY_C)
    Event code 47 (KEY_V)
    Event cod...

*For the below I used 14.  Hitting the super key on either side produced no
results.  Other keys did.*
*I tried 12 and 15 as well with the same result (no response).  Thanks for
looking into this Daniel, let me know if there is anything else I can do to
help.*
bhoult@yoga:~$ sudo evtest
No device specified, trying to scan all of /dev/input/event*
Available devices:
/dev/input/event0: Lid Switch
/dev/input/event1: Power Button
/dev/input/event2: Power Button
/dev/input/event3: AT Translated Set 2 keyboard
/dev/input/event4: Ideapad extra buttons
/dev/input/event5: Integrated Camera: Integrated C
/dev/input/event6: Wacom HID 516B Pen
/dev/input/event7: Wacom HID 516B Finger
/dev/input/event8: Logitech Gaming Mouse G502
/dev/input/event9: Logitech Gaming Mouse G502 Keyboard
/dev/input/event10: Logitech Gaming Mouse G502 Consumer Control
/dev/input/event11: Logitech Gaming Mouse G502 System Control
/dev/input/event12: Logitech Logitech G710 Keyboard
/dev/input/event13: Logitech K400
/dev/input/event14: Logitech Logitech G710 Keyboard
/dev/input/event15: Logitech Logitech G710 Keyboard Consumer Control
/dev/input/event16: Logitech M325
/dev/input/event17: Video Bus
/dev/input/event18: Video Bus
/dev/input/event19: MSFT0001:02 06CB:7F8F Mouse
/dev/input/event20: MSFT0001:02 06CB:7F8F Touchpad
/dev/input/event21: HDA Intel PCH Mic
/dev/input/event22: HDA Intel PCH Headphone
/dev/input/event23: HDA Intel PCH HDMI/DP,pcm=3
/dev/input/event24: HDA Intel PCH HDMI/DP,pcm=7
/dev/input/event25: HDA Intel PCH HDMI/DP,pcm=8
/dev/input/event26: HDA Intel PCH HDMI/DP,pcm=9
/dev/input/event27: HDA Intel PCH HDMI/DP,pcm=10
Select the device event number [0-27]: 14
Input driver version is 1.0.1
Input device ID: bus 0x3 vendor 0x46d product 0xc24d version 0x111
Input device name: "Logitech Logitech G710 Keyboard"
Supported events:
  Event type 0 (EV_SYN)
  Event type 1 (EV_KEY)
    Event code 1 (KEY_ESC)
    Event code 2 (KEY_1)
    Event code 3 (KEY_2)
    Event code 4 (KEY_3)
    Event code 5 (KEY_4)
    Event code 6 (KEY_5)
    Event code 7 (KEY_6)
    Event code 8 (KEY_7)
    Event code 9 (KEY_8)
    Event code 10 (KEY_9)
    Event code 11 (KEY_0)
    Event code 12 (KEY_MINUS)
    Event code 13 (KEY_EQUAL)
    Event code 14 (KEY_BACKSPACE)
    Event code 15 (KEY_TAB)
    Event code 16 (KEY_Q)
    Event code 17 (KEY_W)
    Event code 18 (KEY_E)
    Event code 19 (KEY_R)
    Event code 20 (KEY_T)
    Event code 21 (KEY_Y)
    Event code 22 (KEY_U)
    Event code 23 (KEY_I)
    Event code 24 (KEY_O)
    Event code 25 (KEY_P)
    Event code 26 (KEY_LEFTBRACE)
    Event code 27 (KEY_RIGHTBRACE)
    Event code 28 (KEY_ENTER)
    Event code 29 (KEY_LEFTCTRL)
    Event code 30 (KEY_A)
    Event code 31 (KEY_S)
    Event code 32 (KEY_D)
    Event code 33 (KEY_F)
    Event code 34 (KEY_G)
    Event code 35 (KEY_H)
    Event code 36 (KEY_J)
    Event code 37 (KEY_K)
    Event code 38 (KEY_L)
    Event code 39 (KEY_SEMICOLON)
    Event code 40 (KEY_APOSTROPHE)
    Event code 41 (KEY_GRAVE)
    Event code 42 (KEY_LEFTSHIFT)
    Event code 43 (KEY_BACKSLASH)
    Event code 44 (KEY_Z)
    Event code 45 (KEY_X)
    Event code 46 (KEY_C)
    Event code 47 (KEY_V)
    Event code 48 (KEY_B)
    Event code 49 (KEY_N)
    Event code 50 (KEY_M)
    Event code 51 (KEY_COMMA)
    Event code 52 (KEY_DOT)
    Event code 53 (KEY_SLASH)
    Event code 54 (KEY_RIGHTSHIFT)
    Event code 55 (KEY_KPASTERISK)
    Event code 56 (KEY_LEFTALT)
    Event code 57 (KEY_SPACE)
    Event code 58 (KEY_CAPSLOCK)
    Event code 59 (KEY_F1)
    Event code 60 (KEY_F2)
    Event code 61 (KEY_F3)
    Event code 62 (KEY_F4)
    Event code 63 (KEY_F5)
    Event code 64 (KEY_F6)
    Event code 65 (KEY_F7)
    Event code 66 (KEY_F8)
    Event code 67 (KEY_F9)
    Event code 68 (KEY_F10)
    Event code 69 (KEY_NUMLOCK)
    Event code 70 (KEY_SCROLLLOCK)
    Event code 71 (KEY_KP7)
    Event code 72 (KEY_KP8)
    Event code 73 (KEY_KP9)
    Event code 74 (KEY_KPMINUS)
    Event code 75 (KEY_KP4)
    Event code 76 (KEY_KP5)
    Event code 77 (KEY_KP6)
    Event code 78 (KEY_KPPLUS)
    Event code 79 (KEY_KP1)
    Event code 80 (KEY_KP2)
    Event code 81 (KEY_KP3)
    Event code 82 (KEY_KP0)
    Event code 83 (KEY_KPDOT)
    Event code 85 (KEY_ZENKAKUHANKAKU)
    Event code 86 (KEY_102ND)
    Event code 87 (KEY_F11)
    Event code 88 (KEY_F12)
    Event code 89 (KEY_RO)
    Event code 90 (KEY_KATAKANA)
    Event code 91 (KEY_HIRAGANA)
    Event code 92 (KEY_HENKAN)
    Event code 93 (KEY_KATAKANAHIRAGANA)
    Event code 94 (KEY_MUHENKAN)
    Event code 95 (KEY_KPJPCOMMA)
    Event code 96 (KEY_KPENTER)
    Event code 97 (KEY_RIGHTCTRL)
    Event code 98 (KEY_KPSLASH)
    Event code 99 (KEY_SYSRQ)
    Event code 100 (KEY_RIGHTALT)
    Event code 102 (KEY_HOME)
    Event code 103 (KEY_UP)
    Event code 104 (KEY_PAGEUP)
    Event code 105 (KEY_LEFT)
    Event code 106 (KEY_RIGHT)
    Event code 107 (KEY_END)
    Event code 108 (KEY_DOWN)
    Event code 109 (KEY_PAGEDOWN)
    Event code 110 (KEY_INSERT)
    Event code 111 (KEY_DELETE)
    Event code 113 (KEY_MUTE)
    Event code 114 (KEY_VOLUMEDOWN)
    Event code 115 (KEY_VOLUMEUP)
    Event code 116 (KEY_POWER)
    Event code 117 (KEY_KPEQUAL)
    Event code 119 (KEY_PAUSE)
    Event code 121 (KEY_KPCOMMA)
    Event code 122 (KEY_HANGUEL)
    Event code 123 (KEY_HANJA)
    Event code 124 (KEY_YEN)
    Event code 125 (KEY_LEFTMETA)
    Event code 126 (KEY_RIGHTMETA)
    Event code 127 (KEY_COMPOSE)
    Event code 128 (KEY_STOP)
    Event code 129 (KEY_AGAIN)
    Event code 130 (KEY_PROPS)
    Event code 131 (KEY_UNDO)For the below I used 14.  Hitting the super
key on either side produced no results.  Other keys did.
I tried 12 and 15 as well with the same result (no response)
    Event code 132 (KEY_FRONT)
    Event code 133 (KEY_COPY)
    Event code 134 (KEY_OPEN)
    Event code 135 (KEY_PASTE)
    Event code 136 (KEY_FIND)
    Event code 137 (KEY_CUT)
    Event code 138 (KEY_HELP)
    Event code 179 (KEY_KPLEFTPAREN)
    Event code 180 (KEY_KPRIGHTPAREN)
    Event code 183 (KEY_F13)
    Event code 184 (KEY_F14)
    Event code 185 (KEY_F15)
    Event code 186 (KEY_F16)
    Event code 187 (KEY_F17)
    Event code 188 (KEY_F18)
    Event code 189 (KEY_F19)
    Event code 190 (KEY_F20)
    Event code 191 (KEY_F21)
    Event code 192 (KEY_F22)
    Event code 193 (KEY_F23)
    Event code 194 (KEY_F24)
    Event code 240 (KEY_UNKNOWN)
  Event type 4 (EV_MSC)
    Event code 4 (MSC_SCAN)
Key repeat handling:
  Repeat type 20 (EV_REP)
    Repeat code 0 (REP_DELAY)
      Value    250
    Repeat code 1 (REP_PERIOD)
      Value     33
Properties:
Testing ... (interrupt to exit)

On Tue, Jun 9, 2020 at 12:35 AM Daniel van Vugt <1882607@bugs.launchpad.net>
wrote:

> Please install 'evtest' and then run:
>
>   sudo evtest
>
> and select the keyboard.
>
> Now tap the Super key and tell us what 'evtest' reports for it.
>
>
> ** Package changed: xorg (Ubuntu) => mutter (Ubuntu)
>
> ** Changed in: mutter (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1882607
>
> Title:
>   One of the updates in the last week broke super key on external usb
>   keyboard
>
> Status in mutter package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Worked fine until recent reboot.  Now the super key on the external
>   keyboard connected to a dock via thunderbolt port does not work.  It
>   still works on internal laptop keyboard.
>
>   Tried switching to a few different languages but had no effect.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
>   Uname: Linux 5.4.0-33-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   .proc.driver.nvidia.gpus.0000.3b.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0000:3b:00.0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.suspend: suspend hibernate resume
>   .proc.driver.nvidia.suspend_depth: default modeset uvm
>   .proc.driver.nvidia.version:
>    NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21
> 01:17:26 UTC 2020
>    GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
>   ApportVersion: 2.20.11-0ubuntu27.2
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Jun  8 18:41:32 2020
>   DistUpgraded: 2020-03-26 17:17:00,893 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   DkmsStatus:
>    nvidia, 440.64, 5.4.0-31-generic, x86_64: installed
>    nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
>      Subsystem: Lenovo UHD Graphics 620 [17aa:39ab]
>      Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:39ab]
>   InstallationDate: Installed on 2019-04-08 (427 days ago)
>   InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
>   MachineType: LENOVO 81CU
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
> root=UUID=06db1321-d690-4a95-b79d-258351c53f9d ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: Upgraded to focal on 2020-03-26 (74 days ago)
>   dmi.bios.date: 11/08/2019
>   dmi.bios.vendor: LENOVO
>   dmi.bios.version: 7KCN31WW(V1.12)
>   dmi.board.asset.tag: NO Asset Tag
>   dmi.board.name: LNVNB161216
>   dmi.board.vendor: LENOVO
>   dmi.board.version: SDK0R32862 WIN
>   dmi.chassis.asset.tag: NO Asset Tag
>   dmi.chassis.type: 31
>   dmi.chassis.vendor: LENOVO
>   dmi.chassis.version: Lenovo YOGA 730-15IKB
>   dmi.modalias:
> dmi:bvnLENOVO:bvr7KCN31WW(V1.12):bd11/08/2019:svnLENOVO:pn81CU:pvrLenovoYOGA730-15IKB:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct31:cvrLenovoYOGA730-15IKB:
>   dmi.product.family: YOGA 730-15IKB
>   dmi.product.name: 81CU
>   dmi.product.sku: LENOVO_MT_81CU_BU_idea_FM_YOGA 730-15IKB
>   dmi.product.version: Lenovo YOGA 730-15IKB
>   dmi.sys.vendor: LENOVO
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1882607/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-06-10:

#4

Thanks. I notice buried in that output you said:

> For the below I used 14. Hitting the super
> key on either side produced no results. Other keys did.
> I tried 12 and 15 as well with the same result (no response)

So that means this is either a hardware or a kernel problem.

affects:	mutter (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status:	Incomplete → New

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-06-10: Status changed to Confirmed

#5

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

bhoult (bhoult) wrote on 2020-06-11: Re: [Bug 1882607] Re: One of the updates in the last week broke super key on external usb keyboard

#6

Download full text (4.9 KiB)

The key worked fine for the past couple years until last week, and the
super keys are the only keys that are not working now. Seems unlikely to
be hardware. Hopefully it will get fixed in the kernel at some point.
Thanks for looking into it.

On Tue, Jun 9, 2020 at 11:10 PM Daniel van Vugt <email address hidden>
wrote:

> Thanks. I notice buried in that output you said:
>
> > For the below I used 14. Hitting the super
> > key on either side produced no results. Other keys did.
> > I tried 12 and 15 as well with the same result (no response)
>
> So that means this is either a hardware or a kernel problem.
>
> ** Package changed: mutter (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1882607
>
> Title:
> One of the updates in the last week broke super key on external usb
> keyboard
>
> Status in linux package in Ubuntu:
> New
>
> Bug description:
> Worked fine until recent reboot. Now the super key on the external
> keyboard connected to a dock via thunderbolt port does not work. It
> still works on internal laptop keyboard.
>
> Tried switching to a few different languages but had no effect.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: xorg 1:7.7+19ubuntu14
> ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
> Uname: Linux 5.4.0-33-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> .proc.driver.nvidia.gpus.0000.3b.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0000:3b:00.0'
> .proc.driver.nvidia.registry: Binary: ""
> .proc.driver.nvidia.suspend: suspend hibernate resume
> .proc.driver.nvidia.suspend_depth: default modeset uvm
> .proc.driver.nvidia.version:
> NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21
> 01:17:26 UTC 2020
> GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
> ApportVersion: 2.20.11-0ubuntu27.2
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: skip
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Jun 8 18:41:32 2020
> DistUpgraded: 2020-03-26 17:17:00,893 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
> DistroCodename: focal
> DistroVariant: ubuntu
> DkmsStatus:
> nvidia, 440.64, 5.4.0-31-generic, x86_64: installed
> nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
> Subsystem: Lenovo UHD Graphics 620 [17aa:39ab]
> Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:39ab]
> InstallationDate: Installed on 2019-04-08 (427 days ago)
> InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
> MachineType: LENOVO 81CU
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=e...

The key worked fine for the past couple years until last week, and the
super keys are the only keys that are not working now.  Seems unlikely to
be hardware.  Hopefully it will get fixed in the kernel at some point.
Thanks for looking into it.

On Tue, Jun 9, 2020 at 11:10 PM Daniel van Vugt <1882607@bugs.launchpad.net>
wrote:

> Thanks. I notice buried in that output you said:
>
> > For the below I used 14.  Hitting the super
> > key on either side produced no results.  Other keys did.
> > I tried 12 and 15 as well with the same result (no response)
>
> So that means this is either a hardware or a kernel problem.
>
> ** Package changed: mutter (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>        Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1882607
>
> Title:
>   One of the updates in the last week broke super key on external usb
>   keyboard
>
> Status in linux package in Ubuntu:
>   New
>
> Bug description:
>   Worked fine until recent reboot.  Now the super key on the external
>   keyboard connected to a dock via thunderbolt port does not work.  It
>   still works on internal laptop keyboard.
>
>   Tried switching to a few different languages but had no effect.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
>   Uname: Linux 5.4.0-33-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   .proc.driver.nvidia.gpus.0000.3b.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/0000:3b:00.0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.suspend: suspend hibernate resume
>   .proc.driver.nvidia.suspend_depth: default modeset uvm
>   .proc.driver.nvidia.version:
>    NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21
> 01:17:26 UTC 2020
>    GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
>   ApportVersion: 2.20.11-0ubuntu27.2
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Jun  8 18:41:32 2020
>   DistUpgraded: 2020-03-26 17:17:00,893 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   DkmsStatus:
>    nvidia, 440.64, 5.4.0-31-generic, x86_64: installed
>    nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
>      Subsystem: Lenovo UHD Graphics 620 [17aa:39ab]
>      Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:39ab]
>   InstallationDate: Installed on 2019-04-08 (427 days ago)
>   InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190326.2)
>   MachineType: LENOVO 81CU
>   ProcEnviron:
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic
> root=UUID=06db1321-d690-4a95-b79d-258351c53f9d ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: Upgraded to focal on 2020-03-26 (74 days ago)
>   dmi.bios.date: 11/08/2019
>   dmi.bios.vendor: LENOVO
>   dmi.bios.version: 7KCN31WW(V1.12)
>   dmi.board.asset.tag: NO Asset Tag
>   dmi.board.name: LNVNB161216
>   dmi.board.vendor: LENOVO
>   dmi.board.version: SDK0R32862 WIN
>   dmi.chassis.asset.tag: NO Asset Tag
>   dmi.chassis.type: 31
>   dmi.chassis.vendor: LENOVO
>   dmi.chassis.version: Lenovo YOGA 730-15IKB
>   dmi.modalias:
> dmi:bvnLENOVO:bvr7KCN31WW(V1.12):bd11/08/2019:svnLENOVO:pn81CU:pvrLenovoYOGA730-15IKB:rvnLENOVO:rnLNVNB161216:rvrSDK0R32862WIN:cvnLENOVO:ct31:cvrLenovoYOGA730-15IKB:
>   dmi.product.family: YOGA 730-15IKB
>   dmi.product.name: 81CU
>   dmi.product.sku: LENOVO_MT_81CU_BU_idea_FM_YOGA 730-15IKB
>   dmi.product.version: Lenovo YOGA 730-15IKB
>   dmi.sys.vendor: LENOVO
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx N/A
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20200226-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882607/+subscriptions
>

Revision history for this message

bhoult (bhoult) wrote on 2020-06-20:

#7

Download full text (5.2 KiB)

Just resolved this issue. Apparently the g710+ keyboard has a game button
that disables the windows (super) key. Sorry for the bother.

On Thu, Jun 11, 2020 at 11:47 AM Brandon Hoult <email address hidden> wrote:

> The key worked fine for the past couple years until last week, and the
> super keys are the only keys that are not working now. Seems unlikely to
> be hardware. Hopefully it will get fixed in the kernel at some point.
> Thanks for looking into it.
>
> On Tue, Jun 9, 2020 at 11:10 PM Daniel van Vugt <
> <email address hidden>> wrote:
>
>> Thanks. I notice buried in that output you said:
>>
>> > For the below I used 14. Hitting the super
>> > key on either side produced no results. Other keys did.
>> > I tried 12 and 15 as well with the same result (no response)
>>
>> So that means this is either a hardware or a kernel problem.
>>
>> ** Package changed: mutter (Ubuntu) => linux (Ubuntu)
>>
>> ** Changed in: linux (Ubuntu)
>> Status: Incomplete => New
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1882607
>>
>> Title:
>> One of the updates in the last week broke super key on external usb
>> keyboard
>>
>> Status in linux package in Ubuntu:
>> New
>>
>> Bug description:
>> Worked fine until recent reboot. Now the super key on the external
>> keyboard connected to a dock via thunderbolt port does not work. It
>> still works on internal laptop keyboard.
>>
>> Tried switching to a few different languages but had no effect.
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 20.04
>> Package: xorg 1:7.7+19ubuntu14
>> ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
>> Uname: Linux 5.4.0-33-generic x86_64
>> NonfreeKernelModules: nvidia_modeset nvidia
>> .proc.driver.nvidia.gpus.0000.3b.00.0: Error: [Errno 21] Is a
>> directory: '/proc/driver/nvidia/gpus/0000:3b:00.0'
>> .proc.driver.nvidia.registry: Binary: ""
>> .proc.driver.nvidia.suspend: suspend hibernate resume
>> .proc.driver.nvidia.suspend_depth: default modeset uvm
>> .proc.driver.nvidia.version:
>> NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21
>> 01:17:26 UTC 2020
>> GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
>> ApportVersion: 2.20.11-0ubuntu27.2
>> Architecture: amd64
>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>> CasperMD5CheckResult: skip
>> CompositorRunning: None
>> CurrentDesktop: ubuntu:GNOME
>> Date: Mon Jun 8 18:41:32 2020
>> DistUpgraded: 2020-03-26 17:17:00,893 ERROR got error from
>> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
>> execute child process “./xorg_fix_proprietary.py” (No such file or
>> directory) (8))
>> DistroCodename: focal
>> DistroVariant: ubuntu
>> DkmsStatus:
>> nvidia, 440.64, 5.4.0-31-generic, x86_64: installed
>> nvidia, 440.64, 5.4.0-33-generic, x86_64: installed
>> ExtraDebuggingInterest: Yes
>> GraphicsCard:
>> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
>> [VGA controller])
>> Subsystem: Lenovo UHD Graphics 620 [17aa:39ab]
>> Subsystem: Lenovo...

Ubuntu
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One of the updates in the last week broke super key on external usb keyboard

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Ubuntulinux package

One of the updates in the last week broke super key on external usb keyboard

Bug Description

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Ubuntu
linux package