Ubuntu
linux package

  1. Bug #1878670
  2. Comment #17

Comment 17 for bug 1878670

Revision history for this message
Gilbertf (gilbert-fernandes) wrote : Re: [Ice Lake] i915 crashes in hsw_power_well_enable() from icl_tc_phy_aux_power_well_enable()

@Leon Liao : I cannot use apport on this ticket as I am not the person that initiated it. Apport will not allow me to add anything to this ticket.

My SKU is CDRH533
Core i7, 16 Gb Ram, 1 To Mvme, 18.04 Ubuntu
I can reproduce the crash by going to Software. It hangs, then Xorg dies.

I would love to use apport but how ? Apport does not let me send anything to this bug report, because I am not the one that initiated it.

I can use apport and send to the ticket I did open :
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1879389

I dont know what I am supposed to do with apport.

If I try to use it on my own ticket it does not work :

gilbert@asgard:~$ apport-collect 1879389
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=cXBMtm9WRNlnBwPzdNwN&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
ERROR: connecting to Launchpad failed: [Errno 13] Permission denied: '/home/gilbert/.cache/apport/launchpad.credentials'
You can reset the credentials by removing the file "/home/gilbert/.cache/apport/launchpad.credentials"

the command opens a web page
I click on accept permanently
then the console says permission denied

I checked : there is no launchpad.credentials file in the indicated path
Because there is no file, it seems it is unable to work

I can reproduce the crash all the time. Going to software, looking for visual studio code makes it dies. I would love to upload what you need, but this ticket is not mine, and trying to use apport on the one I opened.. doesnt seem to work.