Comment 4 for bug 1865100

Revision history for this message
Meir Levi (ubuntu-meir) wrote : Re: [Bug 1865100] Re: screen freeze during surfing

Andrea
I belive I have answered your question on subsequent reports
Levi

> On Mar 2, 2020, at 4:20 AM, Andrea Righi <email address hidden> wrote:
>
> Hi Levi, thanks for reporting this. Can you reproduce this problem
> easily (how often does it happen)? Did it start to happen after a
> specific kernel update?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1865100
>
> Title:
> screen freeze during surfing
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> The only means of recovery is a hard-restart. On some occasions the freeze lasts few seconds - other times it stays frozen.
> Thanks
> Levi
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: linux-image-5.3.0-41-generic 5.3.0-41.33
> ProcVersionSignature: Ubuntu 5.3.0-41.33-generic 5.3.18
> Uname: Linux 5.3.0-41-generic x86_64
> ApportVersion: 2.20.11-0ubuntu8.5
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: user-meir 1624 F.... pulseaudio
> /dev/snd/controlC0: user-meir 1624 F.... pulseaudio
> CurrentDesktop: X-Cinnamon
> Date: Thu Feb 27 17:29:53 2020
> InstallationDate: Installed on 2019-10-18 (132 days ago)
> InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
> MachineType: Dell Inc. Inspiron 3180
> ProcFB: 0 amdgpudrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-41-generic root=UUID=8b17e198-3430-4a53-9e4a-1da7d792458b ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.3.0-41-generic N/A
> linux-backports-modules-5.3.0-41-generic N/A
> linux-firmware 1.183.4
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> WifiSyslog:
>
> dmi.bios.date: 03/09/2018
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.3.0
> dmi.board.name: 0918N8
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 1.3.0
> dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
> dmi.product.family: Inspiron
> dmi.product.name: Inspiron 3180
> dmi.product.sku: 087E
> dmi.product.version: 1.3.0
> dmi.sys.vendor: Dell Inc.
>
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