Comment 4 for bug 1857235

Thanks for the suggestion. Booted my laptop in the old kernel. Touchpad
seems to work fine.

On Tue 24 Dec, 2019, 09:50 Po-Hsu Lin, <email address hidden> wrote:

> Hello,
> this might be a duplicate of bug 1854798,
> can you try to boot with an older kernel to see if this issue still exist?
>
> Thanks
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1857235
>
> Title:
> touchpad not working
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> my touchpad is not working in ubuntu 18.04; however it works fine when
> I run the diagnostics from the boot menu.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-4.15.0-72-generic 4.15.0-72.81
> ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
> Uname: Linux 4.15.0-72-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.9
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: pratik 1509 F.... pulseaudio
> /dev/snd/controlC1: pratik 1509 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Dec 22 20:44:41 2019
> HibernationDevice: RESUME=UUID=cc034e3f-9499-474e-a0d8-089de59d3153
> InstallationDate: Installed on 2016-12-11 (1106 days ago)
> InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
> (20160719)
> MachineType: Dell Inc. Inspiron 3558
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
> root=UUID=706edc44-7e3d-4c83-82c4-d7ad2140392a ro i8042.reset quiet splash
> vt.handoff=1
> RelatedPackageVersions:
> linux-restricted-modules-4.15.0-72-generic N/A
> linux-backports-modules-4.15.0-72-generic N/A
> linux-firmware 1.173.14
> SourcePackage: linux
> UpgradeStatus: Upgraded to bionic on 2018-05-31 (570 days ago)
> dmi.bios.date: 09/06/2016
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A11
> dmi.board.name: 0G1TDD
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA11:bd09/06/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0G1TDD:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: Inspiron 3558
> dmi.sys.vendor: Dell Inc.
>
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