Comment 4 for bug 1852575

Revision history for this message
Martin Dimitrov (mkd33) wrote : Re: [Bug 1852575] Missing required logs.

Dear Sir / Madam,

I tried to type in: apport-collect 1852575, in the terminal, but the output
I got was: ERROR: The python3-launchpadlib package is not installed. This
functionality is not available. Apologies if I have done something wrong,
since I am new to Linux, but it is probably not the answer you were looking
for. Could I maybe type something else so that you can have a better idea
of the error? Currently, with the kernel version 5.023.93 (I think), I can
boot normally. However, I still sometimes get annoying flickering of the
display, it is rare, but happens.

Kind regards,
Martin

On Thu, 14 Nov 2019 at 13:05, Ubuntu Kernel Bot <
<email address hidden>> wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> While running an Ubuntu kernel (not a mainline or third-party kernel)
> please enter the following command in a terminal window:
>
> apport-collect 1852575
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1852575
>
> Title:
> Kernels 5.022 or higher booting issues
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I tried both kernels (5.022 and 5.023) but my new laptop (Asus zenbook
> 14) cannot boot and had to return to kernel 5.019. The error it gives
> was something of the following: "boot - ALERT! ...uuid... does not
> exit! Dropping to shell."
>
> I am using Linux Mint as a distro.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852575/+subscriptions
>