No sound on ASUS UX534FT

[Tomáš Vykoukal]

Hi,

after instal Ubuntu in dual boot alongside Windows 10, I've realised there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-AA024R in Ubuntu. In Windows there is no problem. Found this topic https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had the same problem with driver for Realtek ALC294 which is also mine sound card. But even with this fix it is not working on UX534FT. Can you please add fix also for this newer model?

Description: Ubuntu 18.04.3 LTS
Release: 18.04

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
Uname: Linux 5.0.0-32-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 29 15:11:25 2019
InstallationDate: Installed on 2019-10-29 (0 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

[Antonio Vanegas (hpsaturn)]

I have the same issue on Ubuntu and Debian.

More info in Debian output:

```
avp:~$ inxi -Fxz
System: Kernel: 4.19.0-6-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 Desktop: WindowMaker 0.95.8
           Distro: Debian GNU/Linux 10 (buster)
Machine: Type: Laptop System: ASUSTeK product: ZenBook UX534FT_UX534FT v: 1.0 serial: <filter>
           Mobo: ASUSTeK model: UX534FT v: 1.0 serial: <filter> UEFI: American Megatrends v: UX534FT.300 date: 07/12/2019
Audio: Device-1: Intel Cannon Point-LP High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
           bus ID: 00:1f.3
           Sound Server: ALSA v: k4.19.0-6-amd64
```

lspci

```
00:1f.3 Audio device: Intel Corporation Cannon Point-LP High Definition Audio Controller (rev 30)
```

aplay --list-devices
```
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
```

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Chien Chi Wang (oiu850714)]

I have the same issue on Ubuntu with Windows 10 dual boot and kernel 5.4.0

More info:

System: Host: <filter> Kernel: 5.4.0-050400-generic x86_64
           bits: 64 gcc: 9.2.1
           Desktop: Gnome 3.28.4 (Gtk 3.22.30-1ubuntu4)
           Distro: Ubuntu 18.04.3 LTS
Machine: Device: laptop System: ASUSTeK product: ZenBook UX534FTC_UX534FT v: 1.0 serial: N/A
           Mobo: ASUSTeK model: UX534FTC v: 1.0 serial: N/A
           UEFI: American Megatrends v: UX534FTC.300 date: 09/05/2019
Battery BAT0: charge: 55.7 Wh 79.1% condition: 70.4/71.0 Wh (99%)
           model: ASUSTeK ASUS status: Discharging
CPU: Quad core Intel Core i5-10210U (-MT-MCP-)
           arch: Kaby Lake rev.12 cache: 6144 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 16799
           clock speeds: max: 4200 MHz 1: 3900 MHz 2: 3900 MHz 3: 3900 MHz
           4: 3900 MHz 5: 3900 MHz 6: 3899 MHz 7: 3900 MHz 8: 3901 MHz
Graphics: Card-1: Intel Device 9b41 bus-ID: 00:02.0
           Card-2: NVIDIA Device 1f91 bus-ID: 02:00.0
           Display Server: x11 (X.Org 1.20.4 ) drivers: i915,nouveau
           Resolution: 1920x1080@60.00hz, 1080x2160@50.03hz, 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics (Comet Lake 3x8 GT2)
           version: 4.5 Mesa 19.0.2 Direct Render: Yes
Audio: Card Intel Device 02c8 driver: snd_hda_intel bus-ID: 00:1f.3
           Sound: Advanced Linux Sound Architecture v: k5.4.0-050400-generic
Network: Card: Intel Device 02f0 driver: iwlwifi bus-ID: 00:14.3
           IF: wlo1 state: up speed: N/A duplex: N/A mac: <filter>

[Vladimir Sokolov (sirsova)]

Same problem on Ubuntu 19.04 with Windows 10

Kernel: Linux 5.4.3-050403-generic

```
System:
  Host: ZenBook-UX534FT Kernel: 5.4.3-050403-generic x86_64 bits: 64
  compiler: gcc v: 9.2.1 Desktop: Gnome 3.32.2
  Distro: Ubuntu 19.04 (Disco Dingo)
Machine:
  Type: Laptop System: ASUSTeK product: ZenBook UX534FT_UX534FT v: 1.0
  serial: <filter>
  Mobo: ASUSTeK model: UX534FT v: 1.0 serial: <filter>
  UEFI: American Megatrends v: UX534FT.300 date: 07/12/2019

Audio:
  Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel
  bus ID: 00:1f.3
  Sound Server: ALSA v: k5.4.3-050403-generic
```

$ lspci | grep Audio

```
00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)
```
$ aplay -l
```
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
```

Also tried different kernel versions : 4.20, 5.0, 5.3
and Ubuntu 18.04/19.10
All works fine on Windows.

[Shricharan Shastry (cshastry)]

Can confirm I'm facing this issue too.

[Fransoua (fransoua)]

Same problem
Dual boot W10(works fine) and Ubuntu 19.10
Tried different kernel 5.3, 5.4.3, 5.5.0 RC2

$ aplay _l
carte 0: PCH [HDA Intel PCH], périphérique 0: ALC294 Analog [ALC294 Analog]
  Sous-périphériques: 1/1

$ lspci
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 9b41 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 02f9
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Device 02f0
00:14.5 SD Host controller: Intel Corporation Device 02f5
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 02e8
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 02e9
00:15.3 Serial bus controller [0c80]: Intel Corporation Device 02eb
00:16.0 Communication controller: Intel Corporation Device 02e0
00:19.0 Serial bus controller [0c80]: Intel Corporation Device 02c5
00:1c.0 PCI bridge: Intel Corporation Device 02b8 (rev f0)
00:1c.4 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Audio device: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 02a4
02:00.0 3D controller: NVIDIA Corporation Device 1f91 (rev a1)
03:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM981/PM981/PM983

;-(

[Dan Darie (z-dan-3)]

Same here.

---
00:1f.3 Audio device: Intel Corporation Device 02c8
---
System: Host: zenu Kernel: 5.4.6-050406-generic x86_64 bits: 64 compiler: gcc v: 9.2.1 Desktop: Gnome 3.34.1
           Distro: Ubuntu 19.10 (Eoan Ermine)
Machine: Type: Laptop System: ASUSTeK product: ZenBook UX534FTC_UX534FT v: 1.0 serial: <filter>
           Mobo: ASUSTeK model: UX534FTC v: 1.0 serial: <filter> UEFI: American Megatrends v: UX534FTC.300 date: 09/05/2019
CPU: Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP arch: Kaby Lake rev: C L2 cache: 8192 KiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 36799
           Speed: 1800 MHz min/max: 400/1800 MHz Core speeds (MHz): 1: 1800 2: 1800 3: 1800 4: 1800 5: 1800 6: 1800 7: 1800
           8: 1800
Audio: Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 00:1f.3
           Sound Server: ALSA v: k5.4.6-050406-generic
---
00:00.0 Host bridge: Intel Corporation Device 9b61 (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Device 9b41 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 0c)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:12.0 Signal processing controller: Intel Corporation Device 02f9
00:14.0 USB controller: Intel Corporation Device 02ed
00:14.2 RAM memory: Intel Corporation Device 02ef
00:14.3 Network controller: Intel Corporation Device 02f0
00:14.5 SD Host controller: Intel Corporation Device 02f5
00:15.0 Serial bus controller [0c80]: Intel Corporation Device 02e8
00:15.1 Serial bus controller [0c80]: Intel Corporation Device 02e9
00:15.3 Serial bus controller [0c80]: Intel Corporation Device 02eb
00:16.0 Communication controller: Intel Corporation Device 02e0
00:19.0 Serial bus controller [0c80]: Intel Corporation Device 02c5
00:1c.0 PCI bridge: Intel Corporation Device 02b8 (rev f0)
00:1c.4 PCI bridge: Intel Corporation Device 02bc (rev f0)
00:1d.0 PCI bridge: Intel Corporation Device 02b4 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device 0284
00:1f.3 Audio device: Intel Corporation Device 02c8
00:1f.4 SMBus: Intel Corporation Device 02a3
00:1f.5 Serial bus controller [0c80]: Intel Corporation Device 02a4
02:00.0 3D controller: NVIDIA Corporation Device 1f91 (rev a1)
03:00.0 Non-Volatile memory controller: Intel Corporation SSDPEKNW020T8 [660p, 2TB] (rev 03)

[Taha Soomro (suryaya)]

Same problem. I posted a duplicate bug report.

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1857991

[Taha Soomro (suryaya)]

Has anyone been able to patch a custom kernel by following the instructions below? (see comments #60 - 64):

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784485

Or https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089/29

I tried to follow the fix but I can't even boot into the new Kernel in order to apply the patch, it gives me a loading initrd img and just stays there. Apparently THAT is another bug that also affects ASUS Zenbooks when compiling a kernel from scratch :( see:

https://askubuntu.com/questions/1145535/stuck-on-loading-initial-ramdisk-after-upgrading

[Victor Zubrilov (victorzubrilov)]

Same problem on ASUS Zenbook 15 UX533FTC-A8157R

# hwinfo --sound

18: PCI 1f.3: 0403 Audio device
  [Created at pci.386]
  Unique ID: nS1_.9G5mT1GK4nF
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x1a61
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
  Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable)
  IRQ: 148 (1016 events)
  Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: snd_sof_pci is active
    Driver Activation Cmd: "modprobe snd_sof_pci"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

[Afanasy Animal (afanasyanimal)]

Same problem
Tried kernels: 5.0, 5.3, 5.4, 5.5.0 RC7

inxi -Fxz
System:
  Host: xxxxxxx Kernel: 5.5.0-050500rc7-generic x86_64 bits: 64
  compiler: gcc v: 9.2.1 Desktop: Gnome 3.34.1
  Distro: Ubuntu 19.10 (Eoan Ermine)
Machine:
  Type: Laptop System: ASUSTeK product: ZenBook UX534FTC_UX534FT v: 1.0
  serial: <filter>
  Mobo: ASUSTeK model: UX534FTC v: 1.0 serial: <filter>
  UEFI: American Megatrends v: UX534FTC.300 date: 09/05/2019
Battery:
  ID-1: BAT0 charge: 52.3 Wh condition: 70.0/71.0 Wh (99%)
  model: ASUSTeK ASUS Battery status: Discharging
CPU:
  Topology: Quad Core model: Intel Core i7-10510U bits: 64 type: MT MCP
  arch: Kaby Lake rev: C L2 cache: 8192 KiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  bogomips: 36799
  Speed: 700 MHz min/max: 400/4900 MHz Core speeds (MHz): 1: 724 2: 754
  3: 704 4: 704 5: 738 6: 737 7: 704 8: 704
Graphics:
  Device-1: Intel vendor: ASUSTeK driver: i915 v: kernel bus ID: 00:02.0
  Device-2: NVIDIA vendor: ASUSTeK driver: nvidia v: 440.48.02
  bus ID: 02:00.0
  Display: x11 server: X.Org 1.20.5 driver: modesetting,nvidia
  unloaded: fbdev,nouveau,vesa resolution: 1920x1080~60Hz
  OpenGL: renderer: GeForce GTX 1650 with Max-Q Design/PCIe/SSE2
  v: 4.6.0 NVIDIA 440.48.02 direct render: Yes
Audio:
  Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel
  bus ID: 00:1f.3
  Sound Server: ALSA v: k5.5.0-050500rc7-generic
Network:
  Device-1: Intel driver: iwlwifi v: kernel port: 4000 bus ID: 00:14.3
  IF: wlo1 state: up mac: <filter>
Drives:
  Local Storage: total: 953.87 GiB used: 12.59 GiB (1.3%)
  ID-1: /dev/nvme0n1 vendor: Samsung model: MZVLB1T0HALR-00000
  size: 953.87 GiB
Partition:
  ID-1: / size: 117.02 GiB used: 12.52 GiB (10.7%) fs: ext4
  dev: /dev/nvme0n1p6
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A gpu: nvidia temp: 48 C
  Fan Speeds (RPM): cpu: 2800
Info:
  Processes: 296 Uptime: 19m Memory: 15.44 GiB used: 2.07 GiB (13.4%)
  Init: systemd runlevel: 5 Compilers: gcc: 9.2.1 Shell: bash v: 5.0.3
  inxi: 3.0.36

hwinfo --sound
18: PCI 1f.3: 0403 Audio device
  [Created at pci.386]
  Unique ID: nS1_.9G5mT1GK4nF
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x1a61
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
  Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable)
  IRQ: 149 (802 events)
  Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: snd_sof_pci is active
    Driver Activation Cmd: "modprobe snd_sof_pci"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

[Colin Gelling (colingelling96)]

I have recently bought a Zenbook flip 15 ux563fd and spend an entire day on fixing sound, tried multiple kernels and switched between Ubuntu 18.04 and Ubuntu 19.10. Got all the updates, reinstalled pulseaudio, checked alsamixer to make sure every needed option was on, tried changing permissions but nothing fixes it. When I play something with sound, I will see inside the pulseaudio configuration at 'Output Devices' that there is something playing and the same for the microphone.

dmesg:

2.733052] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC294: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 2.733055] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 2.733056] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 2.733057] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 2.733058] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 2.733060] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13
[ 2.733061] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12

lspci -v:

00:1f.3 Audio device: Intel Corporation Device 02c8 (prog-if 80)
 Subsystem: ASUSTeK Computer Inc. Device 194e
 Flags: bus master, fast devsel, latency 32, IRQ 151
 Memory at c4318000 (64-bit, non-prefetchable) [size=16K]
 Memory at c4100000 (64-bit, non-prefetchable) [size=1M]
 Capabilities: <access denied>
 Kernel driver in use: snd_hda_intel
 Kernel modules: snd_hda_intel, snd_soc_skl, sof_pci_dev

hwinfo --sound:

20: PCI 1f.3: 0403 Audio device
  [Created at pci.386]
  Unique ID: nS1_.jJ3JrEFgnI8
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x194e
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
  Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable)
  IRQ: 151 (1190 events)
  Module Alias: "pci:v00008086d000002C8sv00001043sd0000194Ebc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: snd_soc_skl is active
    Driver Activation Cmd: "modprobe snd_soc_skl"
  Driver Info #2:
    Driver Status: sof_pci_dev is active
    Driver Activation Cmd: "modprobe sof_pci_dev"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

I hope that it can be patched

[Taha Soomro (suryaya)]

Do you think an external USB sound card would work?

[Victor Zubrilov (victorzubrilov)]

Yes

[Dan Darie (z-dan-3)]

Bluetooth speakers work with (mailing) kernel 5.4 on Ubuntu 19.10.

On Mon, Jan 27, 2020, 10:45 Victor Zubrilov <email address hidden>
wrote:

> Yes
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
> Status in linux-signed-hwe package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Emmanuel Villalobos (emmanuelva)]

I'm in the same train as colingelling96. Very similar computer and same problem. It really sucks because I got this computer from work to work on something that requires Linux, and now this thing is useless since I can't attend meetings.

I guess I will keep it for a couple weeks to see if this gets solved.

Ubuntu 18.04

dmesg

[ 0.158255] ACPI: Added _OSI(Linux-Dell-Video)
[ 0.158256] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)
[ 0.158256] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics)
--
[ 0.261609] pci 0000:02:00.0: reg 0x30: [mem 0xc4000000-0xc407ffff pref]
[ 0.261622] pci 0000:02:00.0: Enabling HDA controller
[ 0.261720] pci 0000:02:00.0: 31.504 Gb/s available PCIe bandwidth, limited by 8 GT/s x4 link at 0000:00:1c.4 (capable of 126.016 Gb/s with 8 GT/s x16 link)
--
[ 2.194272] intel-lpss 0000:00:19.0: enabling device (0004 -> 0006)
[ 2.194615] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.194966] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.195452] snd_hda_intel 0000:00:1f.3: Applying patch firmware 'hda-jack-retask.fw'
[ 2.215494] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 2.218477] AVX2 version of gcm_enc/dec engaged.
--
[ 2.252668] Console: switching to colour frame buffer device 135x135
[ 2.269869] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC294: line_outs=2 (0x17/0x14/0x0/0x0/0x0) type:speaker
[ 2.269871] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 2.269872] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 2.269873] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 2.269874] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 2.269876] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x13
[ 2.269877] snd_hda_codec_realtek hdaudioC0D0: Internal Mic=0x12
[ 2.269878] snd_hda_codec_realtek hdaudioC0D0: Mic=0x18
[ 2.278092] i915 0000:00:02.0: fb0: i915drmfb frame buffer device
--
[ 2.732815] hid-sensor-hub 001F:8087:0AC2.0001: hid_field_extract() called with n (192) > 32! (kworker/3:1)
[ 2.737046] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input25
[ 2.796868] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
[ 2.810522] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input26
[ 2.930361] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input27
[ 2.930397] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input28
[ 2.930475] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input29
[ 2.930503] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input30
[ 2.930526] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input31
[ 2.939741] input: GDX1515:00 27C6:01F4 Mouse as /devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-1/i2c-GDX1515:00/0018:27C6:01F4.0003/input/input32

lspci -v
00:1f.3 Audio device: Intel Corporat...

[Taha Soomro (suryaya)]

This bug affected the previous generation of Zenbooks but was apparently fixed. I am hoping someone figures out how to apply the same patches. Downloading and patching 5.4.10 kernel wont let me boot into it but I will try again with 4.20 next weekend

[Victor Zubrilov (victorzubrilov)]

I tried the patch https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089/29 for kernel 5.4, but the sound is not working

[soulsacrifire (simone-2)]

I've installed the 19.10 without the nvidia drivers.
The sound is good but metallic. sometimes it croaks and the headphones
don't always work properly.

Il giorno mar 28 gen 2020 alle ore 08:05 Victor Zubrilov <
<email address hidden>> ha scritto:

> I tried the patch https://forum.manjaro.org/t/alc294-analog-audio-card-
> detected-but-no-sound-internaly-or-headphones/54089/29
> <https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089/29>
> for kernel 5.4,
> but the sound is not working
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
> Status in linux-signed-hwe package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Emmanuel Villalobos (emmanuelva)]

I bought some cheap USB sound card and at least I can use earphones with mic.

If you go the same path, just make sure that it is compatible with Linux and check your earphones/microphone plugs to see if you need one with one or two connectors or buy adapters as needed.

That's my current workaround.

[Taha Soomro (suryaya)]

Yeah that works for me too. I hope there is a fix soon.

[Kai-Heng Feng (kaihengfeng)]

Please boot with an Ubuntu kernel and run `apport-collect 1850439` to collect more information.

[Alexander (alex-korovko)]

ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: akorovko 1581 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-12-22 (44 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 13d3:56cb IMC Networks
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX534FT_UX534FT
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic root=UUID=15f09ee1-7b5d-4f03-a5e1-736aa1bd011b ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-28-generic N/A
 linux-backports-modules-5.3.0-28-generic N/A
 linux-firmware 1.173.14
Tags: bionic
Uname: Linux 5.3.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/12/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX534FT.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX534FT
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX534FT.300:bd07/12/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FT_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX534FT_UX534FT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: akorovko 1581 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-12-22 (44 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 13d3:56cb IMC Networks
 Bus 001 Device 003: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX534FT_UX534FT
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-28-generic root=UUID=15f09ee1-7b5d-4f03-a5e1-736aa1bd011b ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.3.0-28.30~18.04.1-generic 5.3.13
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-28-generic N/A
 linux-backports-modules-5.3.0-28-generic N/A
 linux-firmware 1.173.14
Tags: bionic
Uname: Linux 5.3.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/12/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX534FT.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX534FT
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX534FT.300:bd07/12/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FT_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FT:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX534FT_UX534FT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Alexander (alex-korovko)]

apport information

[Taha Soomro (suryaya)]

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: taha 1359 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2020-01-09 (26 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam
 Bus 001 Device 003: ID 8087:0026 Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX534FTC_UX534FT
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=9fe77e4c-4f34-4fcf-9b9f-9c9a8819edc6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-29-generic N/A
 linux-backports-modules-5.3.0-29-generic N/A
 linux-firmware 1.183.3
Tags: wayland-session eoan
Uname: Linux 5.3.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/15/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX534FTC.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX534FTC
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX534FTC.203:bd08/15/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX534FTC_UX534FT:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX534FTC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX534FTC_UX534FT
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

apport information

[Taha Soomro (suryaya)]

(Please note my device is ASUS_UX534FTC not FT, it is simply another variant of the same machine)

[Artem Bashtovyi (artem-lucky-q)]

I Have the same problem.

Asus ZenBook 15 UX534FAC-A8053T
Dualboot MS Windows 10 and Ubuntu 18.04.4 LTS bionic
kernel 5.3.0-28-generic

kwinfo --sound :

16: PCI 1f.3: 0403 Audio device
  [Created at pci.378]
  Unique ID: nS1_.9G5mT1GK4nF
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x1a61
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xb1218000-0xb121bfff (rw,non-prefetchable)
  Memory Range: 0xb1000000-0xb10fffff (rw,non-prefetchable)
  IRQ: 146 (986 events)
  Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: snd_soc_skl is active
    Driver Activation Cmd: "modprobe snd_soc_skl"
  Driver Info #2:
    Driver Status: sof_pci_dev is active
    Driver Activation Cmd: "modprobe sof_pci_dev"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

inxi -Fxz:

System: Host: felix Kernel: 5.3.0-28-generic x86_64 bits: 64 gcc: 7.4.0
           Desktop: Gnome 3.28.4 (Gtk 3.22.30-1ubuntu4) Distro: Ubuntu 18.04.4 LTS
Machine: Device: laptop System: ASUSTeK product: ZenBook UX534FAC_UX534FA v: 1.0 serial: N/A
           Mobo: ASUSTeK model: UX534FAC v: 1.0 serial: N/A
           UEFI: American Megatrends v: UX534FAC.300 date: 09/05/2019
Battery BAT0: charge: 69.6 Wh 100.0% condition: 69.6/71.0 Wh (98%) model: ASUSTeK ASUS status: Not charging
CPU: Quad core Intel Core i7-10510U (-MT-MCP-) arch: Kaby Lake rev.12 cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 18399
           clock speeds: max: 4900 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800 MHz 5: 800 MHz 6: 800 MHz
           7: 800 MHz 8: 800 MHz
Graphics: Card: Intel Device 9b41 bus-ID: 00:02.0
           Display Server: x11 (X.Org 1.20.5 ) driver: i915 Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel UHD Graphics (Comet Lake 3x8 GT2)
           version: 4.5 Mesa 19.2.8 Direct Render: Yes
Audio: Card Intel Device 02c8 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k5.3.0-28-generic
Network: Card: Intel Device 02f0 driver: iwlwifi bus-ID: 00:14.3
           IF: wlo1 state: up speed: N/A duplex: N/A mac: <filter>
Drives: HDD Total Size: 512.1GB (1.9% used)
           ID-1: /dev/nvme0n1 model: INTEL_SSDPEKNW512G8 size: 512.1GB
Partition: ID-1: / size: 28G used: 7.0G (28%) fs: ext4 dev: /dev/nvme0n1p5
           ID-2: /home size: 246G used: 2.2G (1%) fs: ext4 dev: /dev/nvme0n1p6
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 47.0C mobo: N/A
           Fan Speeds (in rpm): cpu: N/A
Info: Processes: 339 Uptime: 17 min Memory: 2066.2/15811.6MB Init: systemd runlevel: 5 Gcc sys: N/A
           Client: Shell (bash 4.4.201) inxi: 2.3.56

[Kai-Heng Feng (kaihengfeng)]

Can you please test kernel parameter "snd_hda_intel.model=alc256-asus-aio"?

[Victor Zubrilov (victorzubrilov)]

kernel 5.5.2 with parameter "snd_hda_intel.model=alc256-asus-aio" -
the sound is not working :(

[Dan Darie (z-dan-3)]

I tried snd_hda_intel.model=alc256-asus-aio with kernels 5.3.0, 5.4.13 and 5.5.2, no success, the sound is still not working.

[Kai-Heng Feng (kaihengfeng)]

Please file an upstream bug at https://bugzilla.kernel.org/
Product: Drivers
Component: Sound(ALSA)

Probably need a quirk to enable the codec.

[Victor Zubrilov (victorzubrilov)]

https://bugzilla.kernel.org/show_bug.cgi?id=206289

[Artem Bashtovyi (artem-lucky-q)]

I've tried snd_hda_intel.model=alc256-asus-aio on kernel 5.3.0 as well. Sound is not working.

[Eugene Batogov (johnbat26)]

Hi. I confirm that the problem is on the laptop Asus ZenBook 15 UX 533 FTC :(

[Eugene Batogov (johnbat26)]

My alsa info: http://alsa-project.org/db/?f=9f087f5038e450cf77cdf21d21f86af763626d787

[Eugene Batogov (johnbat26)]

correct link: http://alsa-project.org/db/?f=9f087f5038e450cf77cdf21d21f86af763626d78

[Eugene Batogov (johnbat26)]

With HDMI sound all ok

[Kirill (ksurkov)]

Same here
I posted duplicate

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1863675

Adding a squirk to the kernel not solving the problem.

[Kirill (ksurkov)]

bump

[Taha Soomro (suryaya)]

Anything we can do to help get this patched?

[robbert (rrbrink)]

Same problem here. Windows everything is ok, in liunx (ubuntu) no audio output through internal speakers.

[Koopee (koopee1234)]

I have a similar problem, with ASUS UX430U. The internal speakers and output to HDMI works fine, but headphones do not. If I connect headphones, I hear a soft blob-blob-blob-blob... from them. Works fine with Windows 10.

Using Linux 5.3.0-42-generic #34~18.04.1-Ubuntu SMP Fri Feb 28 13:42:26 UTC 2020

[Kai-Heng Feng (kaihengfeng)]

Please enable ubuntu-proposed and upgrade all packages and see if it helps.

There are many audio related fix recently pushed.

[robbert (rrbrink)]

@Kai-Heng Feng
I just enabled the proposed packages and updated all. It didn't help. Still no sound through internal speakers on ASUS UX534FT

[Kai-Heng Feng (kaihengfeng)]

Alright, can you please attach `dmesg` and `sudo lspci -vvnn`, thanks.

[robbert (rrbrink)]

I added the outputs to the bug.
Is there anything else i can do to help?

Op ma 30 mrt. 2020 om 09:41 schreef Kai-Heng Feng <
<email address hidden>>:

> Alright, can you please attach `dmesg` and `sudo lspci -vvnn`, thanks.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Gediminas Aleknavicius (lektuv)]

UX533FTC

[Gediminas Aleknavicius (lektuv)]

UX533FTC

[Gediminas Aleknavicius (lektuv)]

The above are the logs with proposed packages and upgrade.

[Kai-Heng Feng (kaihengfeng)]

Ok, yours is not 534FT. Can you please file a separate bug?

[Kai-Heng Feng (kaihengfeng)]

Sorry, there's no need to file a new bug for UX533FTC, just found the ALSA info in previous comments.

[Kai-Heng Feng (kaihengfeng)]

According to the quirk table, ASUS laptops may need to pull up GPIO to enable speaker AMP.
Please follow the instruction [1] and try different GPIO values:

[1] https://bugzilla.kernel.org/show_bug.cgi?id=70991#c4

[Gediminas Aleknavicius (lektuv)]

I did the following:

 // dir = 0, data = 1
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x00
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x08

 // dir = 0, data = 0
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x00
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x00

 // dir = 1, data = 0
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x08
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x00

 // dir = 1, data = 1
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_MASK 0x08
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DIR 0x08
 hda-verb /dev/snd/hwC0D0 0x01 SET_GPIO_DATA 0x08

Repeat these for each GPIO pin, from 0 to 7.

I set the last parameter from 0x01, 0x02, 0x04, 0x08, ... 0x40, 0x80
while having something paying in the background - still no sound.

[Andrea De Blasi (andreadb21)]

Same problem for me. I've tried evething but nothing seems work. Only bluetooth speakers are working fine

[Nikita (nikitaraketa)]

Same problem, waiting for fix

[Maxim (max-shaev)]

There is the same problem with my Asus ZenBook UX534FAC.
Is there any plan to fix it within the nearest kernel updates?

[Viktor Shmigol (viktorshmigol)]

I have the same problem.
I tried to use different kernel and latest one 5.6.4, but there is no sound.
Is there any chance to provide me a workaround for this?

Asus ZenBook 15 UX534FTC-AA074T
Ubuntu 18.04.4 LTS

kernel 5.3.0-46-generic.

hwinfo --sound
18: PCI 1f.3: 0403 Audio device
  [Created at pci.378]
  Unique ID: nS1_.9G5mT1GK4nF
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x02c8
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x1a61
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0xc4318000-0xc431bfff (rw,non-prefetchable)
  Memory Range: 0xc4100000-0xc41fffff (rw,non-prefetchable)
  IRQ: 148 (876 events)
  Module Alias: "pci:v00008086d000002C8sv00001043sd00001A61bc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: sof_pci_dev is active
    Driver Activation Cmd: "modprobe sof_pci_dev"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

[Jonathan Loos (banananosh23)]

I have the same problem on
Asus Zenbook 15 UX534F
and Linux Mint Tricia 19.3.

[Fransoua (fransoua)]

No amelioration with Ubuntu 20.04 beta.

[Themis Papameletiou (themicp)]

Also have the same issue on Zenbook UX534FTC. Tried on Ubuntu 18.04, 19.10 and 20.04 beta.

[Fransoua (fransoua)]

Fresh install Ubuntu 20.04
Sound works with bluetooth speakers and HDMI
BUT still no sound through internal speakers
Thanks

[Mikhail Klimovich (miksby)]

Have the same issue on ZenBook 15 UX533FTC-A8236R Ubuntu 20.04 LTS 5.4.0-26-generic
Sound card model: ALC294
BIOS Fast Boot is disabled

[Neitsab (neitsab)]

Also affected by this bug, Zenbook 15 UX534FAC_UX534FA on a freshly installed Ubuntu 20.04 in dual boot with Windows 10: no sound on internal speakers in Ubuntu but USB audio speakers work. Same sound card as others etc.

I know it is a bit far fetched, but would it be possible that the required switch of SATA mode in the BIOS between Intel Rapid Storage Technology (RST) (required for booting Windows) and AHCI mode (required to have any Linux distribution detect the NVMe drive) have something to do with this?

Last year I helped someone set up Ubuntu on a Zenbook UX333FA, and when faced with the same situation (no sound/crackling in Ubuntu only), we used the workaround of shutting down Windows completely instead of rebooting, then coming from a cold boot the sound was working with the appropriate kernel (4.19 IIRC). But here, in between the two OS we always have to switch between SATA mode... Or am I the only one?

Thank you

[Rewi Haar (rewihaar)]

I have the same issue on a ZenBook UX433FLC. The internal speakers work at least some of the time, but whenever I plug in headphones I just hear a loud irregular clicking sound. The headphones work fine in Windows 10.

As I recall, when I initially ran Ubuntu off a live USB before installation, I checked the audio using headphones and it seemed to work just fine. (In case it turns out to be relevant, this would have been before I switched the SATA mode to AHCI.)

[Rewi Haar (rewihaar)]

I just followed Neitsab's workaround of doing a cold power off/power on between OSes instead of a reboot and it seems to have worked (I now get audio through both headphones and internal speakers). This explains why I was able to get audio on the live USB as well.

[soulsacrifire (simone-2)]

Hi,

I'm working on a Zenbook UX334 using a dual boot system.

Initially I've installed Ubuntu 19.10 with nvidia drivers experiencing the
audio problem.
After that I installed Ubuntu 19.10 but without the Nvidia drivers and the
sound started working again. In the second phase I installed the nvidia
drivers. The sound is metallic but it works fine.

Il giorno lun 27 apr 2020 alle ore 08:10 Rewi Haar <
<email address hidden>> ha scritto:

> I have the same issue on a ZenBook UX433FLC. The internal speakers work
> at least some of the time, but whenever I plug in headphones I just hear
> a loud irregular clicking sound. The headphones work fine in Windows
> 10.
>
> As I recall, when I initially ran Ubuntu off a live USB before
> installation, I checked the audio using headphones and it seemed to work
> just fine. (In case it turns out to be relevant, this would have been
> before I switched the SATA mode to AHCI.)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Taha Soomro (suryaya)]

Interesting comment soulsacrifice. Is your mic working? and what do you mean by 'metallic' sound?

I wonder if this will work on UX534. Can someone test it? I dont want to reinstall :)

[soulsacrifire (simone-2)]

If you increase the volume the sound is not as clean as on windows, but the
mic is working fine.

Il giorno lun 27 apr 2020 alle ore 13:01 Taha Soomro <
<email address hidden>> ha scritto:

> Interesting comment soulsacrifice. Is your mic working? and what do you
> mean by 'metallic' sound?
>
> I wonder if this will work on UX534. Can someone test it? I dont want to
> reinstall :)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Michal (mbrutvan)]

Thanks for the tip on the Nvidia drivers. I can confirm that switching to the open source driver for GeForce MX250 (on my Asus UX334F) helped and my mic and headphones are working.

The sounds is indeed 'metallic' without the headphones.

[soulsacrifire (simone-2)]

Hi Michal,

on my Zenbook I stopped using the open source drivers but using the
5.3.0-26-generic kernel and the Nvidia 435 driver both Ubuntu and the
Microphone work well.

Il giorno lun 27 apr 2020 alle ore 16:13 Michal <email address hidden>
ha scritto:

> Thanks for the tip on the Nvidia drivers. I can confirm that switching
> to the open source driver for GeForce MX250 (on my Asus UX334F) helped
> and my mic and headphones are working.
>
> The sounds is indeed 'metallic' without the headphones.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Neitsab (neitsab)]

@rewihaar: I'm glad to kow this workaround worked for you. Apparently the problem affecting the UX{3,4,5}33 and UX{3,4,5}34 have a different root cause and should be reported separately. You can find more info on the issue affecting your model in the following bugs: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1742852 è https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784485 or even this AskUbuntu question: https://askubuntu.com/questions/1032543/no-sound-in-ubuntu-18-04-after-rebooting-from-windows-10. Kernel 4.19 and 5.0 are known to work well with those models.

[Neitsab (neitsab)]

(But if you use any kernel version < 5.4, you don't get the sweet ability to set the battery charge threshold: https://www.reddit.com/r/linuxhardware/comments/g8kpee/psa_kernel_54_added_the_ability_to_set_a_battery/

[Taha Soomro (suryaya)]

Changing nvidia drivers does not fix the bug on UX534 (can someone else try?)

[soulsacrifire (simone-2)]

I suggest you to install Ubuntu without the NVIDIA drivers and then install
them again.

Il giorno mer 29 apr 2020 alle ore 01:57 Taha Soomro <
<email address hidden>> ha scritto:

> Changing nvidia drivers does not fix the bug on UX534 (can someone else
> try?)
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1856460).
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Dan Darie (z-dan-3)]

If you have a pair of USB headphones, give them a try. Just bought a Samsung S20 phone today and it occured to me I should the headphones on my laptop.

They worked :)

Just unplug them when booting up. My Ubuntu 20.04 got stuck on booting until I plugged them off.

[Erikas (erikmnkl)]

Here are the only options to have sound on any Asus Zenbook UX33*/UX43*/UX53* laptops:

* External USB audio card.
* Bluetooth headphones.

And there seem to be no workaround available too...

[Dan Darie (z-dan-3)]

Add USB headphones to that.

On Sat, May 9, 2020 at 3:40 PM Erikas <email address hidden> wrote:
>
> Here are the only options to have sound on any Asus Zenbook
> UX33*/UX43*/UX53* laptops:
>
> * External USB audio card.
> * Bluetooth headphones.
>
> And there seem to be no workaround available too...
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions

[Taha Soomro (suryaya)]

I have used a USB-C headphone with mic (cost 10 bucks) and both the audio and mic work really well. Now I don't have to boot to windows just for zoom meetings. It seems nobody is going to fix this problem so this is probably the best way to go about it.

[Erikas (erikmnkl)]

Hey. You probably tried USB-C headphones that include external audio card. Any USB headphones that include external audio card would work just fine. Also via Bluetooth audio works just fine too. The issue (at least for me) is literally no audio through integrated speakers, and audio is barely heard through audio jack, when volume is set to 100% or above. And microphone is not reacting to my voice...

P.S. Tried headset via USB-C to audio jack adapter, and my system did not even recognize the headset.

My exact model is: UX533FTC-A8221R

[Kai-Heng Feng (kaihengfeng)]

Subscribed Kailang and let's see if he can come up with some idea...

Otherwise please use https://github.com/Conmanx360/QemuHDADump to dump the HDA configs.

[Sergey Kostyuk (ks-hot-ua)]

The good news is that I found an article that MAY help to reverse engineer HDA verbs and other commands needed to configure our sound card properly: https://jcs.org/2018/11/12/vfio. Basically, we need to pass HDA Audio PCI-E device to the Windows VM and analyze all the traffic. Not easy but it's something.

The bad news is that I have 10th gen Intel CPU and HDA Audio PCI-E device belongs to the same IOMMU Group as other devices:
IOMMU Group 12:
 00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:0284]
 00:1f.3 Audio device [0403]: Intel Corporation Device [8086:02c8]
 00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:02a3]
 00:1f.5 Serial bus controller [0c80]: Intel Corporation Comet Lake SPI (flash) Controller [8086:02a4]

And I'm slightly afraid to pass SMBus (sensors) and SPI controllers out of the host OS.

Can somebody list IOMMU groups on UX534 with 8th gen CPU?

Links:
- listing IOMMU groups, watch for the Intel Audio device here: https://wiki.archlinux.org/index.php/PCI_passthrough_via_OVMF#Ensuring_that_the_groups_are_valid
- a great guide on installing Windows in QEMU: https://wiki.gentoo.org/wiki/QEMU/Windows_guest
- an article on reversing: https://jcs.org/2018/11/12/vfio

[Sergey Kostyuk (ks-hot-ua)]

Ha. And just noticed the comment Kai-Heng Feng wrote before https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/124. Looks like this utility and the approach described in the https://jcs.org/2018/11/12/vfio are essentially doing the same thing.

[Sergey Kostyuk (ks-hot-ua)]

So I decided on passing the whole IOMMU group into Windows. At first sound didn't work in the virtual machine. But then I downloaded Realtek driver from the ASUS website, installed it via bat file, manually selected the "Realtek High Definition Audio Version 6.0.8794.1" driver for the sound card (it was NOT listed as compatible). Aaaand Windows started to produce sound using internal speakers!

Now we need to intercept the traffic and carry something useful out of it.

[Sergey Kostyuk (ks-hot-ua)]

Uploaded dump from the Windows 10 VM for somebody to play around.

0. Device disabled via the device manager. Shudown
1. Windows started.
2. Device enabled.
3. Played a test sound.
4. Device disabled via device manager.

[Sergey Kostyuk (ks-hot-ua)]

Uploaded more logs from VMs:
- notebook power cycle
- start Ubuntu VM (live CD) - no sound in VM
- start Windows VM
- disable device in Windows VM
- shutdown Windows VM
- start Ubuntu VM (live CD) - sound is present in VM

[Sergey Kostyuk (ks-hot-ua)]

This crazy script contains all SET and unknown commands sent from the Windows to the audio, with some commands stripped (using a try-and-check method). And this crazy script allows to enable the speakers somehow!!!

Now here is the question: Can somebody filter excess commands and find the bare minimum needed to enable speakers?

[Sergey Kostyuk (ks-hot-ua)]

On the negative side: the sound has strange artifacts on speakers. And headphones are not working properly once inserted.

If you want to experiment yourself - please use previous traces and the following Python scripts:
- annotate trace with verb names for known verbs: https://gist.github.com/s-kostyuk/192ce5d0fc8276652d6568f757291e3a
- convert all hda commands from qemu trace to the shell script: https://gist.github.com/s-kostyuk/e33f26f20f609d1dd0911dd56a0c17bc

[Sergey Kostyuk (ks-hot-ua)]

More traces: Transition from headphones (w/o a microphone, not a headset) back to the speakers while audio is playing on Windows VM. CORB and RIRBWP only, vfio_region_write events filtered to make trace cleaner.

[Sergey Kostyuk (ks-hot-ua)]

More traces: Transition from speakers to headphones (w/o a microphone, not a headset) while audio is playing on Windows VM. CORB and RIRBWP only, vfio_region_write events filtered to make trace cleaner.

[Erikas (erikmnkl)]

These seem to be bare minimum of commands to get audio working on my Asus Zenbook UX533FTC:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

For anyone wondering where to get "hda-verb" utility - install "alsa-tools".

[Sergey Kostyuk (ks-hot-ua)]

Here is the behaviour on my UX534FTC:
1. Power cycle.
2. Execute two commands from the Erikas' comment.
3. Start youtube video with sound.

Actual result: No sound from speakers.

4. Execute two commands again while the video is playing.

Actual result: Sound appears with the same quality as in my comment #133 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/133).

Audio samples will be published in a minute.

[Sergey Kostyuk (ks-hot-ua)]

The sound has a strange digital whistle (?) in it. This whistle be head clearly with higher-pitch sounds.

[Sergey Kostyuk (ks-hot-ua)]

Another, shorter sample with warning (?) audio clip (play from terminal when there is nothing more to do).

[Sergey Kostyuk (ks-hot-ua)]

Headphones are not working - there is nothing beyond some "alien" sounds from headphones' speakers.

[Erikas (erikmnkl)]

For me (Asus UX533FTC) sound works fine when I execute those 2 commands after boot.

However, when I was testing all those commands, sound did not always worked. These steps fixed it (run either after or before commands, or even right after boot):

1. Go to pavucontrol --> configuration
2. Change "Built in audio" from "Analog Stereo Duplex" to "Off".
3. Change "Built in audio" from "Off" to "Analog Stereo Duplex".
4. Sound starts to work (if required commands were already executed).

Sound seem to be perfectly fine via both headphones and internal speakers. Did not notice any alienated sound yet. Haven't tested microphone via headphones jack, since I don't have such headphones...

Microphone still doesn't work for me. None of provided QEMU dumps (when converted to scripts) made microphone start to work.

[Erikas (erikmnkl)]

A bit background on how I figured out those 2 commands. So let's say you have 6 commands in total:

A command
B command
C command
D command
E command
F command

Start executing commands one by one, from top to bottom (do NOT resort them). Let's assume your sound starts to work after command E. So you know that F is not needed.

Now reboot, then do on/off procedure in pavucontrol (as I described in previous comment) and try in this sequence until you hear a sound (play something in a background):

E command

if did not work, try this:

D command
E command

if did not work, try this:

C command
D command
E command

and so on.

[Sergey Kostyuk (ks-hot-ua)]

The strange thing is that built-in microphones ARE actually working on my notebook out of the box. At the least sound meter IS moving for internal microphones in the settings. And I also found out another bug when the topic starter has internal microphones working perfectly fine: https://www.linux.org/threads/asus-zenbook-15-ux534f-realtek-hd-audio-problem.27384/.

Possibly, there are some differences in audio hardware between 534FTC and UX533FTC. I can't find any other explanation for that.

[Sergey Kostyuk (ks-hot-ua)]

BTW I'm glad that those commands helped you. And good job in command dissection here!

[Sergey Kostyuk (ks-hot-ua)]

Alsa-info time:
- Ubuntu Live CD in VM after power cycle: http://alsa-project.org/db/?f=a3bb092b7964d28cc8a206d0619172472653b48b
- Ubuntu Live CD in VM after Windows VM was started: http://alsa-project.org/db/?f=316d1051a370a045a3e14d2fc456c6d06fd34ae4

[Sergey Kostyuk (ks-hot-ua)]

Dumped all the coefficients when the sound is working and without any distortions: http://alsa-project.org/db/?f=79b20740c9abbd7427f166208b5a6a2e6449a174.

NOTE: Dumping coefficients can be enabled via

echo 1 | sudo tee /sys/module/snd_hda_codec/parameters/dump_coef

[Sergey Kostyuk (ks-hot-ua)]

I found it! I found the magic sequence!!!

srgk@zen~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
[sudo] password for srgk:
nid = 0x20, verb = 0x500, param = 0x1b
value = 0x0
srgk@zen:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
nid = 0x20, verb = 0x477, param = 0x4a4b
value = 0x0
srgk@zen:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
nid = 0x20, verb = 0x500, param = 0xf
value = 0x0
srgk@zen:~$ sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74
nid = 0x20, verb = 0x477, param = 0x74
value = 0x0

The result of alsa-info after those commands is still different from the reference above for some reason. But it works perfectly without artifacts!

[Erikas (erikmnkl)]

Nice. One more thing - if you can't get sound to work, then you need to:

1. Completely shutdown the laptop
2. Unplug charger
3. Wait few seconds
4. (optional) plug charger back
5. power on and apply commands. Sound works.

Is there something else we are missing? Like power reset command or something?

[Sergey Kostyuk (ks-hot-ua)]

For me just usual reboot is enough. I reboot the notebook, start some application that plays sound and then execute the commands below. And everything works as a charm on my UX534FTC.

About reset - try also "alsa force-reload" and maybe the following command:

hda-verb /dev/snd/hwC0D0 0x51 0x7ff 0x0 # AC_VERB_SET_CODEC_RESET

[Erikas (erikmnkl)]

I can also confirm that using these 4 commands sound works perfectly fine on UX533FTC. It seems that the only last 2 commands are needed to be executed in sequence, but using all 4 commands works fine too (or maybe I can't tell the difference? lol).

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

So in conclusion, if sound still doesn't work for someone, try these:

Fix #1: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/141
Fix #2: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/148
Fix #3: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/149

It's also been historical issue with Asus laptops, when there is no sound after reboot from Windows to Linux. Full shutdown or sleep & wakeup fixes this. Maybe I unintentionally described this in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/148 :)

[Viktor Shmigol (viktorshmigol)]

I've tested those commands.

Before run it, I installed alsa-tools:
sudo apt install alsa-tools

then I run these commands:
sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

Awesome, the sound is working good now on UX533FTC and Ubuntu 20.04 LTS!

It does not work after rebooting.
So, I created bash script and run it on startup.

1) Create a bash script:

nano fix_sound.sh

#!/bin/bash

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

2) Change the permission of the script you saved
sudo chmod 774 fix_sound.sh

3) Add it to startup

sudo crontab -e

4) Then add this to your crontab:
@reboot /path/to/fix_sound.sh

[Eugene Batogov (johnbat26)]

Sound works ! Thanks!
But microphone doesn't work yet.

[Sergey Kostyuk (ks-hot-ua)]

Eugene,

Could you please run

echo 1 | sudo tee /sys/module/snd_hda_codec/parameters/dump_coef

wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash
alsa-info.sh

And post the results?

On Tue, Jun 2, 2020, 14:10 Eugene Batogov <email address hidden>
wrote:

> Sound works ! Thanks!
> But microphone doesn't work yet.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 15:11:25 2019
> InstallationDate: Installed on 2019-10-29 (0 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> SourcePackage: linux-signed-hwe
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/+subscriptions
>

[Eugene Batogov (johnbat26)]

My Alsa info https://gist.github.com/JohnBat26/7e6ad47d9115eca6666f948722f2d5b9

[Erikas (erikmnkl)]

Here is mine. Microphone is not working too.

http://alsa-project.org/db/?f=bc27c07ba139a31dc9ff561666554eabbbaeb924

My exact model is UX533FTC-A8221R

[Neitsab (neitsab)]

Thank you so much Sergey, Erikas and everyone involved in this thread! Thanks to your efforts I confirm that the four hda-verb commands work flawlessly to restore internal sound on UX534FA-A8093T (internally recognized as UX534FAC) with Intel Core i5-10210U on Solus OS. I just had to install alsa-tools and enter the four aforementioned commands.

What works:

- internal speakers (with good sound quality)
- headphones: both plugging in and unplugging while sound is working work as expected with sound being shifted to one or the other output flawlessly
- internal mic also seems to work (if I believe the sound meter in Sound settings) but it was already working before too I believe.

Do you think it's time to send an email to the kernel mailing list to try to get this fixed upstream? Before this fix I had tried without success another suggestion of patching kernel source file /sound/pci/hda/patch_realtek.c, so as to enable a preexisting quirk for our models. I got the idea from https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089, it didn't work but surely as this is quite a common thing with Asus laptops, somebody up there in kernel land will be able to merge the proper fix?

If someone is already used to posting to LKML then please go ahead, otherwise I'll try to set up my email client so as not to trip off Majordomo ;-)

Thanks a lot again for the debugging work @Sergey & Erikas.

[Neitsab (neitsab)]

(PS: once again this patch **didn't work**, and for context it was tried against Ubuntu 20.04 default kernel.)

[Sergey Kostyuk (ks-hot-ua)]

(this a reply to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/153)

Eugene,

Looks like your device has a different audio hardware (??!!) and even a separate bass speaker. If, of course, it's not just ALSA behaving different on Arch and Ubuntu with different kernel versions.

Here is my alsa-info output for comparison: http://alsa-project.org/db/?f=de23539e56920af428008882c75fdb912728f30e. There is no bass speaker on my machine. And also you have other hda connections, driver pin configs and some other stuff.

Unfortunately the only thing I can recommend you is to follow my approach described in comments #131 and #128 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/131 and https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/128).

Basically you need to:
1) install Windows 10 in the Qemu virtual machine: https://wiki.gentoo.org/wiki/QEMU/Windows_guest
2) list you IOMMU groups, add all devices from IOMMU group to the vfio driver: https://wiki.archlinux.org/index.php/PCI_passthrough_via_OVMF#Enabling_IOMMU

Here is the example for my machine and my devices, replace the corresponding string in /etc/default/grub with your devices:

GRUB_CMDLINE_LINUX_DEFAULT="text vfio-pci.ids=8086:02a3,8086:02c8,8086:0284,8086:7270 iommu=pt intel_iommu=on"

4) upgrade-grub
5) reboot
6) start windows virtual machine with the audio card forwarded, example: https://gist.github.com/s-kostyuk/b8940413cc4334092a6fcc58661e0278
7) install the Realtek driver from here: https://www.asus.com/us/Laptops/ASUS-ZenBook-15-UX534FTC/HelpDesk_Download/
IMPORTANT: Search for appropriate drivers for YOUR notebook if it's not UX534FTC.

8) in device manager - manually change the driver for your audio device to the "Realtek High Definition Audio Version 6.0.8794.1" (or similar)
9) ensure that everything is working in windows (mic, speakers, headphones, etc)
10) disable the device in device manager
11) stop windows VM
12) attach Ubuntu 20.04 Live CD (or other) with the audio still forwarded
13) ensure that the sound is working in VM
14) enable dump_coef, run alsa-info.sh and try to find the differences with vanilla state

[Sergey Kostyuk (ks-hot-ua)]

(This comment is a reply to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/155)

Erikas, could you please enable dump_coef as described in the comment #153 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/153) and update the results?

Those vendor-specific coefficients are where the most of the magic are hidden. Possibly, there are some differences too between your configuration and mine. Possibly hardware differences.

BTW on a back of my notebook the model is listed as UX534F, QR code on the back redirects to the page for UX534FT, dmidecode shows "Product Name: ZenBook UX534FTC_UX534FT" in the "System Information" and it was sold to me as UX534FTC-A8101T. Which is a complete mess, thanks to ASUS.

[Kailiang Yang (kailang)]

Please test below.

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

I think Headset Mic should be worked.

[Taha Soomro (suryaya)]

Thanks to the 4 commands above, internal speakers and headphones connected via audio jack work perfectly fine on UX534FTC. Microphone was extremely scratchy and full of static, however this was fixed simply via putting mic boost to zero with alsamixer.

Anyway, thank you very much for the work!!

[Alac (alac72)]

I subscribed to this bug a month ago and only want to say thanks to everyone and all the work on this. I tried the four commands above and it works like magic. Also like Taha Soomro says, the microphone works perfectly after putting mic boost to zero with alsamixer.

Thank you all for this :)

[Sergey Kostyuk (ks-hot-ua)]

Hello Taha and Alac,

Please clarify which exactly set of commands helped you. Is it the following set of commands?

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

Because on Thursday I received a notification about comment #160 from Kailiang. But can't find it anymore on the UI.

[Erikas (erikmnkl)]

Kailiang suggested trying these:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

Unfortunately, on my Asus Zenbook UX533FTC those commands did not fix microphone, even when setting it's boost/volume to 0% (both via alsamixer and pavucontrol). In fact, those commands did not seem to change anything.

-----------------------------

Someone, using UX533FTC model, confirm that audio sounds exactly the same when using these commands:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

versus these:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

Thing is - try to hear any difference, especially in higher frequencies. I still think that we only need these 2 commands on this particular model.

----------------------------

Note that I am using BIOS version "300" from date "2020/02/26" from Asus website https://www.asus.com/Laptops/ASUS-ZenBook-15-UX533FTC/HelpDesk_BIOS/

[Alac (alac72)]

Hi Sergey,

I just write the script with that four commands:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

and just in case check that the volume values on alsamixer were ok.

I check that both external speaker and jack works properly.

My laptop is the ZenBook UX534FTC.

[Taha Soomro (suryaya)]

I ran all 4 commands posted by Erikas in #150. I am not sure what fixed it as I did not stop to test between commands. But I made it an sh script as Viktor suggested.

[Victor Zubrilov (victorzubrilov)]

Thank you guys! Good job!

[Andrea De Blasi (andreadb21)]

I tried to run the 4 commands but nothing seems change. After that I used the script and now both speaker and microphone works fine on my UX534FTC.
Thank you guys!

[Erikas (erikmnkl)]

Just a thought. Since we have list of commands in here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/132

and more commands/debugging here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/134
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/135
(how to is here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/133)

Can someone try out those commands to see if they solve no audio bug after rebooting from Windows to Linux? Note that this bug can be solved by suspending & resuming laptop (on linux) as well as performing full shutdown when switching from Windows to Linux.

[Erikas (erikmnkl)]

@Taha Soomro (suryaya) - I assume you have UX533FTC laptop (and not UX534* laptop).

1. Disable all commands that are performed on boot.
2. Reboot laptop - sound is not working
3. Apply only these manually:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

4. Listen to some audio and realize if sound sounds OK or if some frequencies are distorted.
5. Reboot
6. Apply only these manually:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

7. Listen to some audio and realize if sound is any different when compared to 2 commands only.

----

My point is - on UX533FTC you don't need 4 commands. 2 are enough, because to me audio sounds exactly identical.

The remaining issue is microphone on this particular model. @Sergey - I already tried attaching IOMMU group, but without success. I got error code 10 (or 11 - don't remember) in Windows for unknown reason when enabling/using the audio device. I used VM in legacy mode. The overall process is pretty complex to get it working correctly, and I don't have any experience with in the first place. Might give it another try at some time.

[Alexey Fomin (fominleha)]

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/170

first two commands are working for me, I've got my sound! thanks!

[Hans de Goede (j-w-r-degoede)]

Hi All,

We (upstream kernel devs) are currently working with Realtek to get to the bottom of this, once we know what the exact settings are which need to be applied we can then add a quirk to the kernel to do this automatically.

Realtek is asking for people with an affected laptop model to test the following 4 commands / register settings:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

If possible please check all 4 of:

1. Speakers
2. Headphones output
3. Internal mic.
4. Headset mic. (using a phone headset with builtin mic with a single T-R-R-S connector)

After testing please report back here what works (and what does not work) after issueing the 4 above commands; and please do not forget to also let us know what model laptop you have.

[Gediminas Aleknavicius (lektuv)]

After running the above commands sound and mic works on both built-in and headset with 2.5mm connector. The model is UX533FTC.

[Sergey Kostyuk (ks-hot-ua)]

Hello Hans,

Please find my report below. Let me know if you need any additional information.
And thank you.

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 304 2020/02/06
- Test Case: Cold boot to Ubuntu 20.04. No other commands executed except those mentioned in the https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/172.
- Test application: Ubuntu Settings > Sound > Test

Test results:
- Speakers: Work
- Headphones (w/o microphone): Work perfectly
- Internal mic: Works perfectly
- Headset mic: Works perfectly
- Headset detection (switching from internal to external mic): Works perfectly
- Headphone detection (switching from internal speakers): Works perfectly

[k0t (dr-kstin)]

Hello,

Please refer to the report below.

Report:
- Device: Asus Zenbook Flip UX563FD-A1041T
- Popos 20.04 (Linux pop-os 5.4.0-7634-generic #38~1592497129~20.04~9a1ea2e-Ubuntu)

Results:
1) Before the commands:
- Speakers - don't work
- Internal mic - works
2) After the commands:
- Speakers - work
- Internal mic - works
- Headphones: only left works
- Headset - doesn't work (it isn't shown in settings, so it can't be selected)

[Kailiang Yang (kailang)]

Hi All,

Please test again for below commands.

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7778

If possible please check all 4 of:

1. Speakers
2. Headphones output
3. Internal mic.
4. Headset mic. (using a phone headset with builtin mic with a single T-R-R-S connector)

[Kai-Heng Feng (kaihengfeng)]

Please also test the kernel, which includes latest patch from Realtek:
https://people.canonical.com/~khfeng/lp1850439/

[Kailiang Yang (kailang)]

Sorry!!!
It doesn't need to test #176.

[Sergey Kostyuk (ks-hot-ua)]

Hello all,

So we need to test the kernel now, not individual commands?

[Sergey Kostyuk (ks-hot-ua)]

BTW, please see my test results for the comment #176 (individual commands)

1. Speakers: No sound at all
2. Headphones (headset speakers): No sound at all
3. Internal mic: Works
4. Headset mic: Works

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 304 2020/02/06
- Test Case: Cold boot to Ubuntu 20.04. No other commands executed except those mentioned in the https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/176.
- Test application: Ubuntu Settings > Sound > Test, Firefox with YouTube video playing.

[Sergey Kostyuk (ks-hot-ua)]

Please see my test results for the comment #177 (patched kernel)

1. Speakers: Work, sound quality is not the best (I can provide a recording on request).
2. Headphones: Work perfectly fine.
3. Internal mic: Works perfectly fine.
4. Headset mic: Works.

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 304 2020/02/06
- uname -a:
  Linux serhiis-zen 5.4.0-41-generic #45+lp1850439 SMP Fri Jul 10 12:41:46 CST 2020 x86_64 x86_64 x86_64 GNU/Linux
- Test Case: Cold boot to Ubuntu 20.04. No other commands executed except those mentioned in the https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/176.
- Test application: Ubuntu Settings > Sound > Test, Audacity (capture),

[Sergey Kostyuk (ks-hot-ua)]

Edit to #181:

- Test Case: Cold boot to Ubuntu 20.04. NO COMMAND EXECUTED, just the patched kernel from #177.

[Dmitriy (oxygen2c)]

Helped this first 2 commands from https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/170
But after reboot, sound doesn't work again

[Kai-Heng Feng (kaihengfeng)]

Please test the kernel without any workaround:
https://people.canonical.com/~khfeng/lp1850439-focal/

[Stéphane Gourichon (stephane-gourichon-lpad)]

Hi.

## Problem, check symptoms

We have a laptop here affected by the problem.

Following comment #172 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/172

> and please do not forget to also let us know what model laptop you have.

* lshw says "ZenBook UX534FAC_UX533FAC" or simply "UX534FAC".
* Vendor identified it as UX534FA-A8094T.

> If possible please check all 4 of:
>
> 1. Speakers
> 2. Headphones output
> 3. Internal mic.
> 4. Headset mic. (using a phone headset with builtin mic with a single T-R-R-S connector)

Symptoms:

1. Speakers: no sound
2. Headphones output: no sound
3. Internal mic: works
4. Headset mic (no tested)

## Check workaround: success

> After testing please report back here what works (and what does not work) after issueing the 4 above commands;

> hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
> hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774

Issuing the first two above allowed to get sound output.

> hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
> hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

Issuing the last two (right above) did not seem to have any effect.

Full test after the four commands:

1. Speakers: "perfect" sound
2. Headphones output: "perfect" sound
3. Internal mic: works
4. Headset mic: works

## Sound quality: as good as you can get

No artifacts like reported in #133.

"Perfect" means as good as can be given the physical speakers (e.g. not much bass but this is normal).

## Next step: have a permanent fix

Some copy-paste instructions as to how to make this fix permanent would be appreciated. Else I can figure out some and share, e.g. from https://askubuntu.com/questions/919054/how-do-i-run-a-single-command-at-startup-using-systemd

## Thanks

Thanks everyone, including @j-w-r-degoede who shows that kernel developers are taking care.

[Stéphane Gourichon (stephane-gourichon-lpad)]

Following https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/185 here are instructions that provide a permanent fix.

> ## Next step: have a permanent fix
>
> Some copy-paste instructions as to how to make this fix permanent
> would be appreciated. Else I can figure out some and share,
> e.g. from
> https://askubuntu.com/questions/919054/how-do-i-run-a-single-command-at-startup-using-systemd

Hi all,

This fix works on our machine, where lshw says "ZenBook UX534FAC_UX533FAC" or simply "UX534FAC".

What we did is start from https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX534 and adjust for our machine:

Create `/etc/systemd/system/audio-fix.service` with this content:

------------------------------------------------------------------------

[Unit]
Description=Fix internal audio on ASUS Zenbook UX533/534
# The following options are needed to prevent the service from executing before the sound card is activated and thus failing
Requires=sys-devices-pci0000:00-0000:00:1f.3-sound-card0.device # replace with the result of the previous command
After=sys-devices-pci0000:00-0000:00:1f.3-sound-card0.device # same

[Service]
Type=oneshot
ExecStart=hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf ; hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774 ; hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45 ; hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

[Install]
# Make it part of the sound initialization routine
WantedBy=sound.target

------------------------------------------------------------------------

Then issue this commands:

------------------------------------------------------------------------

systemctl start audio-fix
systemctl enable audio-fix

------------------------------------------------------------------------

You can now reboot to check if the fix works. On our machine, sound works on speakers and audio jack output, sound is good and we could not find any trace of the bug.

Thanks in advance to all kernel hackers that can propagate towards upstream a proper fix (without regression for other users). :-)

[Sergey Kostyuk (ks-hot-ua)]

Hello Kai-Heng Feng,

Please find my report below. Let me know if you need any additional information.

Environment:
- Device Model: ASUS Zenbook UX534FTC-A8101T.
- BIOS: Version 305 2020/04/13
- Test Case: Cold boot to Ubuntu 20.04, kernel from comment #184 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/184). No workaround commands executed.
- Test application: Firefox, Audacity

Test results:
- Speakers: Work, no distortions.
- Headphones (w/o microphone): Work, no distortions.
- Internal mic: Works, no distortions.
- Headset mic: Works, no distortions.
- Headset detection (switching from internal to external mic): Works perfectly
- Headphone detection (switching from internal speakers): Works perfectly

[Ian McGrath (magraith)]

I am having what appears to be a related problem with a dual-boot Alienware desktop aurora-r9, running win 10 on one drive and a fresh install of Kubuntu 20.04/Ubuntustudio on a separate internal SSD.

Of course, the fact that it's ubuntustudio complicates it somewhat, I imagine, as jack_sink is my output device. Jack and pulseaudio are patched together by default.

I tried the four "hda-verb" commands, but they didn't seem to have an effect.

uname -a
Linux rifferama-awk-R9 5.4.0-42-lowlatency #46-Ubuntu SMP PREEMPT Fri Jul 10 01:43:58 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

lspci -v
00:00.0 Host bridge: Intel Corporation 8th Gen Core 8-core Desktop Processor Host Bridge/DRAM Registers [Coffee Lake S] (rev 0d)
 DeviceName: Onboard - Other
 Subsystem: Dell 8th Gen Core 8-core Desktop Processor Host Bridge/DRAM Registers [Coffee Lake S]
 Flags: bus master, fast devsel, latency 0
 Capabilities: <access denied>
 Kernel driver in use: skl_uncore
 Kernel modules: ie31200_edac

00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 0d) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0, IRQ 122
 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
 I/O behind bridge: 0000e000-0000efff [size=4K]
 Memory behind bridge: eb000000-ec0fffff [size=17M]
 Prefetchable memory behind bridge: 00000000a0000000-00000000b20fffff [size=289M]
 Capabilities: <access denied>
 Kernel driver in use: pcieport

00:01.1 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x8) (rev 0d) (prog-if 00 [Normal decode])
 Flags: bus master, fast devsel, latency 0, IRQ 123
 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
 I/O behind bridge: [disabled]
 Memory behind bridge: [disabled]
 Prefetchable memory behind bridge: [disabled]
 Capabilities: <access denied>
 Kernel driver in use: pcieport

00:02.0 Display controller: Intel Corporation UHD Graphics 630 (Desktop 9 Series) (rev 02)
 DeviceName: Onboard - Video
 Subsystem: Dell UHD Graphics 630 (Desktop 9 Series)
 Flags: bus master, fast devsel, latency 0, IRQ 142
 Memory at 2ffe000000 (64-bit, non-prefetchable) [size=16M]
 Memory at 2fa0000000 (64-bit, prefetchable) [size=256M]
 I/O ports at f000 [size=64]
 Capabilities: <access denied>
 Kernel driver in use: i915
 Kernel modules: i915

00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
 DeviceName: Onboard - Other
 Subsystem: Dell Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
 Flags: fast devsel, IRQ 255
 Memory at 2fff027000 (64-bit, non-prefetchable) [disabled] [size=4K]
 Capabilities: <access denied>

00:14.0 USB controller: Intel Corporation 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller (prog-if 30 [XHCI])
 DeviceName: Onboard - Other
 Subsystem: Dell 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller
 Flags: bus master, medium devsel, latency 0, IRQ 129
 Memory at 2fff010000 (64-bit, non-prefetchable) [size=64K]
 Capabilities: <access denied>
 Kernel driver in use: xhci_hcd

00:16.0 Communica...

[Sergey Kostyuk (ks-hot-ua)]

Hello Ian,

I'm not a kernel developer but here is the thing:

**Each notebook configuration requires its own set of quirks.** Even within one device model manufacturers often change sound chips, components and their interconnections.

Please file a **separate** bug to fix your problem.

If you have some experience with Qemu - you can try reversing sound chip commands using comment #158 (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/158) and comments #125 - #132 as a reference. But do it on your own risk.

[Stéphane Gourichon (stephane-gourichon-lpad)]

Hello again.

This is a continuation of comment #185 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850439/comments/185 where we describe hardware, symptoms, then #186 where we describe the permanent fix we did.

## Other problem: "nasal" sound on speakers only

We noticed that some applications have normal sound (e.g. youtube in Firefox), while some others have a kind of "nasal" sound (e.g. VLC playing the same audio). I would describe the effect as similar to a very slight clipping producing high frequencies. It is relatively subtle, just as if the laptop speakers had worse quality.

The problem is observed only on machine speakers, and not on analog jack output.

## Investigation

We reproduced the problem using mpv.
Then we tried to disable pulseaudio and have mpv play directly through alsa, which cured the problem but, well, killed all pulseaudio features.
Then we instructed pulseaudio to use 48000 output sample rate, which allowed to cure the problem and allow pulseaudio.

## Local fix: force pulseaudio sample rate

The fix we used is like this:

In /etc/pulse/daemon.conf ensure there is a line like:

default-sample-rate = 48000

Then "pulseaudio -k" to ensure no daemon with old settings exist. You might have to run "pulseaudio &" too, depending on context.

Anyway, with this change the "nasal sound" problem is fixed permanently in all applications.

## Global fix

Thanks a lot to people working upstream if they can provide a non-regressing global fix without users having to figure out workaround. It might be hard and we thank you.

[nanog (sorenimpey)]

Is this fix going to be released for Focal?

I have the same issue with 5.4 kernels in 20.04 and can confirm that the fix suggested above by realtek fixes the issue?

[Po-Hsu Lin (cypressyew)]

Hello nanog,
if you're seeing this issue on Focal with 5.4 up-to-date kernel, please open a new bug with command "ubuntu-bug linux" in a terminal (ctrl + alt + t)
Thanks!

[Alessandro Fadini (aleksfadini)]

Hello everyone,
I am having a similar problem on a (recent) Asus Zenbook UX582ZM.
For the previous model, UX582XR, (same body, but had Tiger Lake instead of Alder Lake), this fix at #172 worked:

hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289

However these verbs are not working on mine. It's an ALC 294, with 4 speakers not working because of verbs issue (plugging headphones work).
I tried to sniff the verbs using qemu, windows 10 and iommu/vfio. I was unsuccesful, because the drivers provided by asus only work with win 11, which I cannot run on qemu - so I couldn't get the sound to work on my qemu-win10 VM.

Is there a you might ask help with RealTek, or could you provide other hda-verbs I can try Hans De Goede (j-w-r-degoede)?

[Sergey Kostyuk (ks-hot-ua)]

Hello Alessandro,

Please create a separate issue for UX582ZM. For UX534 the Realtek team
pushed their own changes, regardless of what we recovered from the dump.
Maybe the Realtek and Ubuntu teams will help again if the UX582ZM issue
gains the same interest as UX534 gained at a time.

If you want to continue reversing the verbs - you need to make several
changes to the QEMU VM:
1) change the default BIOS to “UEFI secboot.fd” -> satisfies the Secure
Boot requirement of Windows 11;
2) use an emulated TPM device -> satisfies the TPM requirement;
3) allocate more than 4 GiB of RAM.

There are several tutorials on running Windows 11 in QEMU. At least one of
them should be working. One example:
https://serverfault.com/questions/1096400/qemu-win11-this-pc-cant-run-windows-11
.

As an alternative - it is also possible to upgrade from Windows 10 to
Windows 11 by disabling the TPM and Secure Boot requirements in the
registry editor. Example tutorial:
https://www.techradar.com/how-to/how-to-upgrade-to-windows-11-without-tpm-20-and-why-you-shouldnt
.

I wish you luck.

нд, 17 лип. 2022 р. о 23:55 Alessandro Fadini <email address hidden>
пише:

> Hello everyone,
> I am having a similar problem on a (recent) Asus Zenbook UX582ZM.
> For the previous model, UX582XR, (same body, but had Tiger Lake instead of
> Alder Lake), this fix at #172 worked:
>
> hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
> hda-verb /dev/snd/hwC0D0 0x20 0x400 0x7774
> hda-verb /dev/snd/hwC0D0 0x20 0x500 0x45
> hda-verb /dev/snd/hwC0D0 0x20 0x400 0x5289
>
> However these verbs are not working on mine. It's an ALC 294, with 4
> speakers not working because of verbs issue (plugging headphones work).
> I tried to sniff the verbs using qemu, windows 10 and iommu/vfio. I was
> unsuccesful, because the drivers provided by asus only work with win 11,
> which I cannot run on qemu - so I couldn't get the sound to work on my
> qemu-win10 VM.
>
> Is there a you might ask help with RealTek, or could you provide other
> hda-verbs I can try Hans De Goede (j-w-r-degoede)?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850439
>
> Title:
> No sound on ASUS UX534FT
>
> Status in linux package in Ubuntu:
> Fix Released
>
> Bug description:
> Hi,
>
> after instal Ubuntu in dual boot alongside Windows 10, I've realised
> there is no sound coming out of mine new ASUS Zenbook 15 UX534FT-
> AA024R in Ubuntu. In Windows there is no problem. Found this topic
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1810214 which had
> the same problem with driver for Realtek ALC294 which is also mine
> sound card. But even with this fix it is not working on UX534FT. Can
> you please add fix also for this newer model?
>
> Description: Ubuntu 18.04.3 LTS
> Release: 18.04
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34~18.04.2
> ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.7
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Tue Oct 29 1...

[Alessandro Fadini (aleksfadini)]

Thank you Sergey,
I really appreciate the help and I will create a separate issue.

In regards to sniffing the verbs with QEMU, I finally managed to install Win 11 and launch it with QEMU (after using virt-manager to help with TPM issues). The problem is that even if I install asus driver on the emulated win 11 machine, the soundcard is not found (the speaker icon in windows shows an X). I am trying to trouble shoot it, while making sure that I pass through the IOMMU group in the correct way. Where would I find support for those specific issues?

I have been following this guide:
https://github.com/ryanprescott/realtek-verb-tools/wiki/How-to-sniff-verbs-from-a-Windows-sound-driver

But that repo seems abandoned.

Thank you again.

[Jay Makwana (jaymak5494)]

I just purchase new laptop(Asus vivobook pro 15 OLED K6500ZC 12th Gen Intel® Core™ i5-12450H × 12) and installed the ubuntu 20.04.

Sound is not working, Please someone help me to resolve this sound issue. it's not working in speaker as well as in earphone.

istributor ID: Ubuntu
Description: Ubuntu 20.04.5 LTS
Release: 20.04
Codename: focal

20: PCI 1f.3: 0403 Audio device
  [Created at pci.386]
  Unique ID: nS1_.flHmB6T1h_A
  SysFS ID: /devices/pci0000:00/0000:00:1f.3
  SysFS BusID: 0000:00:1f.3
  Hardware Class: sound
  Model: "Intel Audio device"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x51c8
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x10d3
  Revision: 0x01
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0x6131288000-0x613128bfff (rw,non-prefetchable)
  Memory Range: 0x6131000000-0x61310fffff (rw,non-prefetchable)
  IRQ: 178 (1284 events)
  Module Alias: "pci:v00008086d000051C8sv00001043sd000010D3bc04sc03i80"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Driver Info #1:
    Driver Status: snd_sof_pci_intel_tgl is active
    Driver Activation Cmd: "modprobe snd_sof_pci_intel_tgl"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

25: PCI 100.1: 0403 Audio device
  [Created at pci.386]
  Unique ID: NXNs.OIaaOc5y71E
  Parent ID: vSkL.F0PkNYhh6H4
  SysFS ID: /devices/pci0000:00/0000:00:01.0/0000:01:00.1
  SysFS BusID: 0000:01:00.1
  Hardware Class: sound
  Model: "nVidia Audio device"
  Vendor: pci 0x10de "nVidia Corporation"
  Device: pci 0x2291
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x131d
  Revision: 0xa1
  Driver: "snd_hda_intel"
  Driver Modules: "snd_hda_intel"
  Memory Range: 0x86080000-0x86083fff (rw,non-prefetchable)
  IRQ: 17 (180 events)
  Module Alias: "pci:v000010DEd00002291sv00001043sd0000131Dbc04sc03i00"
  Driver Info #0:
    Driver Status: snd_hda_intel is active
    Driver Activation Cmd: "modprobe snd_hda_intel"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
  Attached to: #11 (PCI bridge)