Comment 4 for bug 1850033

Revision history for this message
Nikiforos Giannarakis (ngnick) wrote : Re: [Bug 1850033] Re: Touchpad not working

Hallo,
As I am new to Linux I don't think I know the Kernel version.
The touchpad used to work on Windows and it stopped working on ubuntu.

On Mon, Oct 28, 2019 at 11:50 AM Kai-Heng Feng <email address hidden>
wrote:

> What kernel version did it work?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
> Touchpad not working
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> I use Ubuntu (19.10 since last update) and ever since my touchpad does
> not work.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: linux-image-5.3.0-19-generic 5.3.0-19.20
> ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
> Uname: Linux 5.3.0-19-generic x86_64
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nikiforos 2478 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Oct 27 12:20:13 2019
> HibernationDevice: RESUME=none
> InstallationDate: Installed on 2019-01-18 (281 days ago)
> InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
> MachineType: PEGATRON CORPORATION C15M
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.3.0-19-generic N/A
> linux-backports-modules-5.3.0-19-generic N/A
> linux-firmware 1.183.1
> SourcePackage: linux
> UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
> dmi.bios.date: 12/17/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 608
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: C15M
> dmi.board.vendor: PEGATRON CORPORATION
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: PEGATRON CORPORATION
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: C15M
> dmi.product.sku: To be filled by O.E.M.
> dmi.product.version: 1.0
> dmi.sys.vendor: PEGATRON CORPORATION
>
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>