Bug #1850033 “Touchpad not working” : Bugs : linux package : Ubuntu

Revision history for this message

Nikiforos Giannarakis (ngnick) wrote on 2019-10-27:

#1

AlsaInfo.txt Edit (30.4 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (252 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (63.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (507 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (463 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1010 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.2 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (20.1 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (155.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (100.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2019-10-27: Status changed to Confirmed

#2

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2019-10-28:

#3

What kernel version did it work?

Revision history for this message

Nikiforos Giannarakis (ngnick) wrote on 2019-10-28: Re: [Bug 1850033] Re: Touchpad not working

#4

Hallo,
As I am new to Linux I don't think I know the Kernel version.
The touchpad used to work on Windows and it stopped working on ubuntu.

On Mon, Oct 28, 2019 at 11:50 AM Kai-Heng Feng <email address hidden>
wrote:

> What kernel version did it work?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
> Touchpad not working
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> I use Ubuntu (19.10 since last update) and ever since my touchpad does
> not work.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: linux-image-5.3.0-19-generic 5.3.0-19.20
> ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
> Uname: Linux 5.3.0-19-generic x86_64
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nikiforos 2478 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Oct 27 12:20:13 2019
> HibernationDevice: RESUME=none
> InstallationDate: Installed on 2019-01-18 (281 days ago)
> InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
> MachineType: PEGATRON CORPORATION C15M
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.3.0-19-generic N/A
> linux-backports-modules-5.3.0-19-generic N/A
> linux-firmware 1.183.1
> SourcePackage: linux
> UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
> dmi.bios.date: 12/17/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 608
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: C15M
> dmi.board.vendor: PEGATRON CORPORATION
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: PEGATRON CORPORATION
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: C15M
> dmi.product.sku: To be filled by O.E.M.
> dmi.product.version: 1.0
> dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Hallo,
As I am new to Linux I don't think I know the Kernel version.
The touchpad used to work on Windows and it stopped working on ubuntu.

On Mon, Oct 28, 2019 at 11:50 AM Kai-Heng Feng <kai.heng.feng@canonical.com>
wrote:

> What kernel version did it work?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
>   Touchpad not working
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   I use Ubuntu (19.10 since last update) and ever since my touchpad does
>   not work.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: linux-image-5.3.0-19-generic 5.3.0-19.20
>   ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
>   Uname: Linux 5.3.0-19-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nikiforos   2478 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Oct 27 12:20:13 2019
>   HibernationDevice: RESUME=none
>   InstallationDate: Installed on 2019-01-18 (281 days ago)
>   InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
>   MachineType: PEGATRON CORPORATION C15M
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.3.0-19-generic N/A
>    linux-backports-modules-5.3.0-19-generic  N/A
>    linux-firmware                            1.183.1
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
>   dmi.bios.date: 12/17/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 608
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: C15M
>   dmi.board.vendor: PEGATRON CORPORATION
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: PEGATRON CORPORATION
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: C15M
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 1.0
>   dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Revision history for this message

Po-Hsu Lin (cypressyew) wrote on 2019-11-01:

#5

Does it work before with any version of Ubuntu?

It shows that your system was upgraded to eoan on 2019-10-26

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Nikiforos Giannarakis (ngnick) wrote on 2019-11-01:

#6

No, it never worked or appeared on any ubuntu version. It only worked on
windows.

Στις Παρ, 1 Νοε 2019, 13:11 ο χρήστης Po-Hsu Lin <email address hidden>
έγραψε:

> Does it work before with any version of Ubuntu?
>
> It shows that your system was upgraded to eoan on 2019-10-26
>
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
> Touchpad not working
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I use Ubuntu (19.10 since last update) and ever since my touchpad does
> not work.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: linux-image-5.3.0-19-generic 5.3.0-19.20
> ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
> Uname: Linux 5.3.0-19-generic x86_64
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nikiforos 2478 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Oct 27 12:20:13 2019
> HibernationDevice: RESUME=none
> InstallationDate: Installed on 2019-01-18 (281 days ago)
> InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
> MachineType: PEGATRON CORPORATION C15M
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.3.0-19-generic N/A
> linux-backports-modules-5.3.0-19-generic N/A
> linux-firmware 1.183.1
> SourcePackage: linux
> UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
> dmi.bios.date: 12/17/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 608
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: C15M
> dmi.board.vendor: PEGATRON CORPORATION
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: PEGATRON CORPORATION
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: C15M
> dmi.product.sku: To be filled by O.E.M.
> dmi.product.version: 1.0
> dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

No, it never worked or appeared on any ubuntu version. It only worked on
windows.

Στις Παρ, 1 Νοε 2019, 13:11 ο χρήστης Po-Hsu Lin <po-hsu.lin@canonical.com>
έγραψε:

> Does it work before with any version of Ubuntu?
>
> It shows that your system was upgraded to eoan on 2019-10-26
>
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
>   Touchpad not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I use Ubuntu (19.10 since last update) and ever since my touchpad does
>   not work.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: linux-image-5.3.0-19-generic 5.3.0-19.20
>   ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
>   Uname: Linux 5.3.0-19-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nikiforos   2478 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Oct 27 12:20:13 2019
>   HibernationDevice: RESUME=none
>   InstallationDate: Installed on 2019-01-18 (281 days ago)
>   InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
>   MachineType: PEGATRON CORPORATION C15M
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.3.0-19-generic N/A
>    linux-backports-modules-5.3.0-19-generic  N/A
>    linux-firmware                            1.183.1
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
>   dmi.bios.date: 12/17/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 608
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: C15M
>   dmi.board.vendor: PEGATRON CORPORATION
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: PEGATRON CORPORATION
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: C15M
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 1.0
>   dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Revision history for this message

Kai-Heng Feng (kaihengfeng) wrote on 2019-11-05:

#7

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/

Revision history for this message

Nikiforos Giannarakis (ngnick) wrote on 2019-11-05:

#8

Sorry, what exactly do I need to do after I follow this link??

Στις Τρί, 5 Νοε 2019, 10:15 ο χρήστης Kai-Heng Feng <
<email address hidden>> έγραψε:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
> Touchpad not working
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I use Ubuntu (19.10 since last update) and ever since my touchpad does
> not work.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: linux-image-5.3.0-19-generic 5.3.0-19.20
> ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
> Uname: Linux 5.3.0-19-generic x86_64
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nikiforos 2478 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Oct 27 12:20:13 2019
> HibernationDevice: RESUME=none
> InstallationDate: Installed on 2019-01-18 (281 days ago)
> InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
> MachineType: PEGATRON CORPORATION C15M
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.3.0-19-generic N/A
> linux-backports-modules-5.3.0-19-generic N/A
> linux-firmware 1.183.1
> SourcePackage: linux
> UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
> dmi.bios.date: 12/17/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 608
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: C15M
> dmi.board.vendor: PEGATRON CORPORATION
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: PEGATRON CORPORATION
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: C15M
> dmi.product.sku: To be filled by O.E.M.
> dmi.product.version: 1.0
> dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Sorry, what exactly do I need to do after I follow this link??

Στις Τρί, 5 Νοε 2019, 10:15 ο χρήστης Kai-Heng Feng <
kai.heng.feng@canonical.com> έγραψε:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
>   Touchpad not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I use Ubuntu (19.10 since last update) and ever since my touchpad does
>   not work.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: linux-image-5.3.0-19-generic 5.3.0-19.20
>   ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
>   Uname: Linux 5.3.0-19-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nikiforos   2478 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Oct 27 12:20:13 2019
>   HibernationDevice: RESUME=none
>   InstallationDate: Installed on 2019-01-18 (281 days ago)
>   InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
>   MachineType: PEGATRON CORPORATION C15M
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.3.0-19-generic N/A
>    linux-backports-modules-5.3.0-19-generic  N/A
>    linux-firmware                            1.183.1
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
>   dmi.bios.date: 12/17/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 608
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: C15M
>   dmi.board.vendor: PEGATRON CORPORATION
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: PEGATRON CORPORATION
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: C15M
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 1.0
>   dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Revision history for this message

Nikiforos Giannarakis (ngnick) wrote on 2019-11-05:

#9

Sorry I just noticed the instructions. Thank you.

Στις Τρί, 5 Νοε 2019, 10:15 ο χρήστης Kai-Heng Feng <
<email address hidden>> έγραψε:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
> Touchpad not working
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I use Ubuntu (19.10 since last update) and ever since my touchpad does
> not work.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: linux-image-5.3.0-19-generic 5.3.0-19.20
> ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
> Uname: Linux 5.3.0-19-generic x86_64
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: nikiforos 2478 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Oct 27 12:20:13 2019
> HibernationDevice: RESUME=none
> InstallationDate: Installed on 2019-01-18 (281 days ago)
> InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
> MachineType: PEGATRON CORPORATION C15M
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.3.0-19-generic N/A
> linux-backports-modules-5.3.0-19-generic N/A
> linux-firmware 1.183.1
> SourcePackage: linux
> UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
> dmi.bios.date: 12/17/2013
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: 608
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: C15M
> dmi.board.vendor: PEGATRON CORPORATION
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: To Be Filled By O.E.M.
> dmi.chassis.type: 3
> dmi.chassis.vendor: PEGATRON CORPORATION
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
> dmi.product.family: To be filled by O.E.M.
> dmi.product.name: C15M
> dmi.product.sku: To be filled by O.E.M.
> dmi.product.version: 1.0
> dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Sorry I just noticed the instructions. Thank you.

Στις Τρί, 5 Νοε 2019, 10:15 ο χρήστης Kai-Heng Feng <
kai.heng.feng@canonical.com> έγραψε:

> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1850033
>
> Title:
>   Touchpad not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I use Ubuntu (19.10 since last update) and ever since my touchpad does
>   not work.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 19.10
>   Package: linux-image-5.3.0-19-generic 5.3.0-19.20
>   ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
>   Uname: Linux 5.3.0-19-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nikiforos   2478 F.... pulseaudio
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Oct 27 12:20:13 2019
>   HibernationDevice: RESUME=none
>   InstallationDate: Installed on 2019-01-18 (281 days ago)
>   InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
> (20181017.3)
>   MachineType: PEGATRON CORPORATION C15M
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-19-generic
> root=UUID=83c3b3ed-edc2-40ec-b233-eb92e7099029 ro quiet splash i8042.nomux
> vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.3.0-19-generic N/A
>    linux-backports-modules-5.3.0-19-generic  N/A
>    linux-firmware                            1.183.1
>   SourcePackage: linux
>   UpgradeStatus: Upgraded to eoan on 2019-10-26 (1 days ago)
>   dmi.bios.date: 12/17/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 608
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: C15M
>   dmi.board.vendor: PEGATRON CORPORATION
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: PEGATRON CORPORATION
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr608:bd12/17/2013:svnPEGATRONCORPORATION:pnC15M:pvr1.0:rvnPEGATRONCORPORATION:rnC15M:rvr1.0:cvnPEGATRONCORPORATION:ct3:cvr1.0:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: C15M
>   dmi.product.sku: To be filled by O.E.M.
>   dmi.product.version: 1.0
>   dmi.sys.vendor: PEGATRON CORPORATION
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850033/+subscriptions
>

Revision history for this message

Miroslav Zaťko (mirec-z) wrote on 2019-11-16:

#10

Same here after upgrading ubuntu from 19.04 to 19.10

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-01-16:

#11

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Ubuntu
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Touchpad not working

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Touchpad not working

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