Comment 4 for bug 1848460

Revision history for this message
Frank Lettau (frankarnold) wrote : Re: [Bug 1848460] Re: no touchpad

> Frank Lettau

Dear Mr. Feng,

... thanx so much for your reply. Unfortunately I am a layperson just
happily using UBUNTU (and xubuntu-32 on a 10yr old samsung netbook), so
your instructions are a bit over my head. But I will try to get into the
matter - I gather from your info that the touchpad can ultimately be
'found' and that the setup is similar to that of Primebook 13.

Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc3/
> Which has this commit:
> https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=37d960a4d7536
--
> You received this bug notification because you are subscribed to the bug
report.
> https://bugs.launchpad.net/bugs/1848460
> Title:
> no touchpad
> Status in linux package in Ubuntu:
> Confirmed
> Bug description:
> touchpad (as well as touch-screen) not detected, working under Win10
TREKSTOR Primebook C11B
> ProblemType: Bug
> DistroRelease: Ubuntu 19.04
> Package: linux-image-5.0.0-32-generic 5.0.0-32.34
> ProcVersionSignature: Ubuntu 5.0.0-32.34-generic 5.0.21
> Uname: Linux 5.0.0-32-generic x86_64
> ApportVersion: 2.20.10-0ubuntu27.1
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: frank 1429 F.... pulseaudio
> /dev/snd/pcmC0D0p: frank 1429 F...m pulseaudio
> /dev/snd/controlC1: frank 1429 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Thu Oct 17 10:32:57 2019
> InstallationDate: Installed on 2019-10-01 (16 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> MachineType: TREKSTOR Primebook C11B
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic
> root=UUID=2a410d09-1936-4a4d-b969-d7d09d196707 ro quiet splash
> vt.handoff=1
> RelatedPackageVersions:
> linux-restricted-modules-5.0.0-32-generic N/A
> linux-backports-modules-5.0.0-32-generic N/A
> linux-firmware 1.178.5
> SourcePackage: linux
> UpgradeStatus: Upgraded to disco on 2019-10-11 (5 days ago)
> dmi.bios.date: 05/03/2018
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: V2.1.2
> dmi.board.asset.tag: Default string
> dmi.board.name: Apollolake_alk_V01
> dmi.board.vendor: TS_weibu
> dmi.board.version: Default string
> dmi.chassis.asset.tag: Default string
> dmi.chassis.type: 31
> dmi.chassis.version: Default string
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring:
> dmi.product.family: Notebook
> dmi.product.name: Primebook C11B
> dmi.product.sku: CFALKWW03
> dmi.product.version: Default string
> dmi.sys.vendor: TREKSTOR
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