Comment 26 for bug 1839253

Revision history for this message
Ethan Walker (ethanmwalker) wrote : Re: [Bug 1839253] Re: Excessive screen tearing and flickering on Asus ZenBook S UX391UA

I'm uncertain if this channel is still open, but It seems that the problem
has returned. I'm not quite sure why, I think it might be that I didn't
properly update to boot parameters when I was testing kernel 5.3.0 - 994
but either way, it seems that the new kernel isn't a solution.

On Tue, Sep 3, 2019 at 10:02 PM Daniel van Vugt <
<email address hidden>> wrote:

> ** Changed in: linux (Ubuntu)
> Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1839253
>
> Title:
> Excessive screen tearing and flickering on Asus ZenBook S UX391UA
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> I am experiencing a large amount of screen tearing flickering and
> artifacting. I've tried the common fix that is suggested on
> askubuntu.com which is editing the file /etc/X11/xorg.conf.d/20-intel-
> graphics.conf and this has not changed anything.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.04
> Package: xorg 1:7.7+19ubuntu12
> ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
> Uname: Linux 5.0.0-23-generic x86_64
> ApportVersion: 2.20.10-0ubuntu27.1
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Aug 7 02:06:01 2019
> DistUpgraded: Fresh install
> DistroCodename: disco
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
> Subsystem: ASUSTeK Computer Inc. UHD Graphics 620 [1043:10a1]
> InstallationDate: Installed on 2019-08-06 (1 days ago)
> InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 004: ID 27c6:5201
> Bus 001 Device 003: ID 8087:0a2b Intel Corp.
> Bus 001 Device 002: ID 13d3:56b9 IMC Networks
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: ASUSTeK COMPUTER INC. ZenBook S UX391UA
> ProcEnviron:
> TERM=xterm-256color
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic
> root=UUID=6c2ff7ef-a93b-47fe-ae85-a60f10a4201f ro quiet splash vt.handoff=1
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/18/2018
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: UX391UA.204
> dmi.board.asset.tag: ATN12345678901234567
> dmi.board.name: UX391UA
> dmi.board.vendor: ASUSTeK COMPUTER INC.
> dmi.board.version: 1.0
> dmi.chassis.asset.tag: No Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: ASUSTeK COMPUTER INC.
> dmi.chassis.version: 1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
> dmi.product.family: ZenBook S
> dmi.product.name: ZenBook S UX391UA
> dmi.product.version: 1.0
> dmi.sys.vendor: ASUSTeK COMPUTER INC.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.97-1ubuntu1
> version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.4-1ubuntu3
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-0ubuntu1
> version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20180925-2
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
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