Comment 43 for bug 1831710

Revision history for this message
Sumneet Kaur Bamrah (athena-sk) wrote : Re: [Bug 1831710] Re: Touchpad not working (Lenevo Ideapad 330 series)

Hi,
Want to share an update. The following kernels are available. It is
becoming impractical to manually load the earliest version while booting
everytime.
Please guide as to how to proceed.

On Fri, Jun 28, 2019, 9:26 PM Sumneet Kaur Bamrah <email address hidden>
wrote:

> Hi,
> Tried loading/booting. Keep getting the same error. Please help, unable to
> boot normally.
>
>
> On Thu, Jun 27, 2019, 11:52 AM Sumneet Kaur Bamrah <
> <email address hidden>> wrote:
>
>> Thank you for being so patient! I managed to execute the command - `sudo
>> apt install linux-generic-hwe-18.04-edge`.
>>
>>
>> On Thu, Jun 27, 2019 at 11:11 AM Kai-Heng Feng <
>> <email address hidden>> wrote:
>>
>>> Press ESC in GRUB, then use down arrow to pick an older kernel.
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1831710
>>>
>>> Title:
>>> Touchpad not working (Lenevo Ideapad 330 series)
>>>
>>> Status in linux package in Ubuntu:
>>> Confirmed
>>>
>>> Bug description:
>>> The touch pad has not been used since the purchase of the product.
>>>
>>> ProblemType: Bug
>>> DistroRelease: Ubuntu 18.04
>>> Package: linux-image-4.18.0-21-generic 4.18.0-21.22~18.04.1
>>> ProcVersionSignature: Ubuntu 4.18.0-21.22~18.04.1-generic 4.18.20
>>> Uname: Linux 4.18.0-21-generic x86_64
>>> ApportVersion: 2.20.9-0ubuntu7.6
>>> Architecture: amd64
>>> CurrentDesktop: ubuntu:GNOME
>>> Date: Wed Jun 5 13:41:22 2019
>>> InstallationDate: Installed on 2019-06-05 (0 days ago)
>>> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
>>> (20190210)
>>> SourcePackage: linux-signed-hwe
>>> UpgradeStatus: No upgrade log present (probably fresh install)
>>> ---
>>> ProblemType: Bug
>>> ApportVersion: 2.20.9-0ubuntu7.6
>>> Architecture: amd64
>>> AudioDevicesInUse:
>>> USER PID ACCESS COMMAND
>>> /dev/snd/controlC1: athena 1232 F.... pulseaudio
>>> /dev/snd/pcmC1D0p: athena 1232 F...m pulseaudio
>>> /dev/snd/controlC0: athena 1232 F.... pulseaudio
>>> CurrentDesktop: ubuntu:GNOME
>>> DistroRelease: Ubuntu 18.04
>>> InstallationDate: Installed on 2019-06-05 (1 days ago)
>>> InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64
>>> (20190210)
>>> MachineType: LENOVO 81D2
>>> Package: linux (not installed)
>>> ProcFB: 0 amdgpudrmfb
>>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-21-generic
>>> root=UUID=29a08da7-0f52-4ee8-8424-f2b37885999f ro quiet splash vt.handoff=1
>>> ProcVersionSignature: Ubuntu 4.18.0-21.22~18.04.1-generic 4.18.20
>>> RelatedPackageVersions:
>>> linux-restricted-modules-4.18.0-21-generic N/A
>>> linux-backports-modules-4.18.0-21-generic N/A
>>> linux-firmware 1.173.6
>>> Tags: bionic
>>> Uname: Linux 4.18.0-21-generic x86_64
>>> UpgradeStatus: No upgrade log present (probably fresh install)
>>> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>>> _MarkForUpload: True
>>> dmi.bios.date: 12/10/2018
>>> dmi.bios.vendor: LENOVO
>>> dmi.bios.version: 7VCN46WW
>>> dmi.board.asset.tag: NO Asset Tag
>>> dmi.board.name: LNVNB161216
>>> dmi.board.vendor: LENOVO
>>> dmi.board.version: NO DPK
>>> dmi.chassis.asset.tag: NO Asset Tag
>>> dmi.chassis.type: 10
>>> dmi.chassis.vendor: LENOVO
>>> dmi.chassis.version: Lenovo ideapad 330-15ARR
>>> dmi.modalias:
>>> dmi:bvnLENOVO:bvr7VCN46WW:bd12/10/2018:svnLENOVO:pn81D2:pvrLenovoideapad330-15ARR:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15ARR:
>>> dmi.product.family: ideapad 330-15ARR
>>> dmi.product.name: 81D2
>>> dmi.product.sku: LENOVO_MT_81D2_BU_idea_FM_ideapad 330-15ARR
>>> dmi.product.version: Lenovo ideapad 330-15ARR
>>> dmi.sys.vendor: LENOVO
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1831710/+subscriptions
>>>
>>
>>
>> --
>> Thanks and Regards,
>> Sumneet Kaur Bamrah
>>
>>