Comment 33 for bug 181242

Revision history for this message
Savvas Radevic (medigeek) wrote :

The device does work perfectly, at least for printing in my case. I'm the only user on this desktop machine, so my username was automatically added during updates/upgrades.
The only problem is that hp-toolbox and hp-info and /usr/lib/cups/backend/hp can't show the info about the printer and printer status when I am a normal user, while it shows ok with root privileges (gksu hplip-toolbox).

And I am included in the group:
$ cat /etc/group | grep -i "lp\|scan\|hp"
lp:x:7:
scanner:x:104:hplip
lpadmin:x:108:username

I even added my username in the lp group, it didn't make any change, the device in hplip-toolbox still has an a big red "x" next to it.

It looks like more of a usb permission problem to me:
$ lsusb
Bus 007 Device 001: ID 0000:0000
Bus 006 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 004: ID 046d:c016 Logitech, Inc. M-UV69a Optical Wheel Mouse
Bus 003 Device 001: ID 0000:0000

$ sudo lsusb
[sudo] password for username:
Bus 007 Device 008: ID 03f0:3e17 Hewlett-Packard
Bus 007 Device 001: ID 0000:0000
Bus 006 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 004: ID 046d:c016 Logitech, Inc. M-UV69a Optical Wheel Mouse
Bus 003 Device 001: ID 0000:0000