I'm also having an issue with my ux391ua running MATE18.04 with no Windows 10 installed. There is sound output audible with headphones on and volume >100% but it is very distorted and crackly. 18.10 was not helpful and updating kerenel to 19 doesn't change anything.
I'm also having an issue with my ux391ua running MATE18.04 with no Windows 10 installed. There is sound output audible with headphones on and volume >100% but it is very distorted and crackly. 18.10 was not helpful and updating kerenel to 19 doesn't change anything.
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
pacmd list-cards pci-0000_ 00_1f.3> alsa-card. c> long_card_ name = "HDA Intel PCH at 0xec228000 irq 135" pci0000: 00/0000: 00:1f.3/ sound/card0" vendor. name = "Intel Corporation" product. name = "Sunrise Point-LP HD Audio" form_factor = "internal" description = "Built-in Audio" udev-detect. discovered = "1"
1 card(s) available.
index: 0
name: <alsa_card.
driver: <module-
owner module: 7
properties:
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1f.3"
sysfs.path = "/devices/
device.bus = "pci"
device.vendor.id = "8086"
device.
device.product.id = "9d71"
device.
device.
device.string = "0"
device.
module-
device.icon_name = "audio-card-pci"
I've tried various mixer related avenues which do nothing. I noticed that pavucontrol shows sound btw.