package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Gerardo Marciales]

It has happening very often.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-81-generic (not installed)
ProcVersionSignature: Ubuntu 4.8.0-54.57~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-54-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gmarciales 1939 F.... pulseaudio
 /dev/snd/controlC0: gmarciales 1939 F.... pulseaudio
Date: Tue Jun 20 07:15:02 2017
ErrorMessage: subprocess new pre-installation script returned error exit status 128
HibernationDevice: RESUME=UUID=d6a65125-5874-479d-8e01-a6b98a8ae464
InstallationDate: Installed on 2017-06-07 (12 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
MachineType: LENOVO 20ENCTO1WW
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-54-generic.efi.signed root=UUID=576a432e-8451-4d96-bd0c-2f3bf12009f4 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.4.0-81-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/10/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: N1EET62W (1.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ENCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1EET62W(1.35):bd11/10/2016:svnLENOVO:pn20ENCTO1WW:pvrThinkPadP50:rvnLENOVO:rn20ENCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20ENCTO1WW
dmi.product.version: ThinkPad P50
dmi.sys.vendor: LENOVO

[Gerardo Marciales (gmarciales)]

It has been happening very often.

[Joseph Salisbury (jsalisbury)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Gerardo Marciales (gmarciales)]

Hi,

Thanks for helping me. I followed your direction, but it does not work.

Best regards.

On 06/20/2017 11:03 AM, Joseph Salisbury wrote:
> You may need to run the following from a terminal:
>
> sudo apt-get install -f
> sudo apt-get clean
> sudo apt-get update
>
> Then re-install the package or updates.
>
> If that does not resolve your issue, please mark the bug as "Confirmed"
>
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

[Brian Murray (brian-murray)]

Due to a bug in apport's method for creating a duplicate signature, the DuplicateSignature in this report was incorrect. We are fixing that now, sorry for the noise!

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]